Can't Update to the new Itunes+Quicktime package

I am trying to update to the new Itunes 10 + Quicktime package. The problem seems to lie with Quicktime. It fails every time. I tried to uninstall it, and it says "another installation is in progress" blah blah blah. This is even when I have just restarted my computer and have done nothing else. I followed the Apple troubleshoot which said to delete temp files, which I did and it still failed at installing. I'm not sure what else to do. I'm afraid to uninstall Itunes because I don't know if this has an effect on my music (will I lose it?)
Anyway, someone please help me I just got a new Ipod touch, and I want to use it and this is so frustrating!!
Thanks,
Allison

I get the same error message when I attempt to uninstall it "another program is being installed. Please wait until that installation is complete and then try installing this software again."
Okay ... checking on something else you said earlier:
Also, I checked on Windows Installer and it is running.
Actually, that one shouldn't be running if an install is not currently taking place. So let's check on Services.
In your Start Menu, right-click "Computer" and select "Manage".
Expand "Services and Applications".
Open "Services". Maximise the Window to see what is going on.
If the Windows Installer Service is running, stop the service.
Now right-click on the Service and select "Properties". In the general tab, make sure that "Startup type" is set to "Manual". OK out of the tab.
Restart the PC and try another install ... any better luck this time?

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