Can't upgrade 2012 standard to 2012 R2

I have 2 production 2012 standard servers I need to upgrade to Server 2012 R2.
When I try to complete an in-place upgrade I get an error that tells me an unexpected error occurred please restart the application. error 0x0.
I've installed all updates and disabled antivirus software and still can't seem to get the upgrade to work.
The current version is licensed and I have the new media (from a volume license key downloaded ISO).
What else can I try besides a clean install?
Thanks!

You should be able to upgrade to Windows Server 2012 R2. What server roles have you installed and configured on your server? Some server roles require additional steps before you are able to upgrade. Please look at the following link for more information
about all upgrade options and requirements:
Upgrade Options for Windows Server 2012 R2
http://technet.microsoft.com/nl-nl/library/dn303416.aspx
Boudewijn Plomp, BPMi Infrastructure & Security
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----Tanu---

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https://technet.microsoft.com/en-au/library/dn303416.aspx
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