Can't Upgrade from AIR 2.0.2 to 2.0.3 on Vista SP2
I received notification that my AIR needed to be updated. Each time the installer starts but just hangs in an endless loop. The .log shows that the installer "gets lost" looking for .MSI packages in non-existent folders. I've tried installing from the command line with the same issue. I tried uninstalling 2.0.2, but I guess because I have a number of third-party .AIR apps it won't let me do that? Any assistance would be appreciated.
Bob
=== Verbose logging started: 9/1/2010 0:13:46 Build type: SHIP UNICODE 4.05.6002.00 Calling process: D:\temp\rcoen\appdata\local\temp\airfbb7.tmp\adobe air installer.exe ===
MSI (c) (38:A8) [00:13:46:303]: Resetting cached policy values
MSI (c) (38:A8) [00:13:46:303]: Machine policy value 'Debug' is 0
MSI (c) (38:A8) [00:13:46:303]: ******* RunEngine:
******* Product: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (38:A8) [00:13:46:304]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (38:A8) [00:13:46:304]: Grabbed execution mutex.
MSI (c) (38:A8) [00:13:46:318]: Cloaking enabled.
MSI (c) (38:A8) [00:13:46:318]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (38:A8) [00:13:46:413]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:A0) [00:13:46:731]: Running installation inside multi-package transaction d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi
MSI (s) (CC:A0) [00:13:46:731]: Grabbed execution mutex.
MSI (s) (CC:44) [00:13:46:736]: Resetting cached policy values
MSI (s) (CC:44) [00:13:46:736]: Machine policy value 'Debug' is 0
MSI (s) (CC:44) [00:13:46:736]: ******* RunEngine:
******* Product: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (s) (CC:44) [00:13:46:943]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (CC:44) [00:13:47:397]: SRSetRestorePoint skipped for this transaction.
MSI (s) (CC:44) [00:13:47:416]: File will have security applied from OpCode.
MSI (s) (CC:44) [00:13:47:430]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'd:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi' against software restriction policy
MSI (s) (CC:44) [00:13:47:431]: SOFTWARE RESTRICTION POLICY: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi has a digital signature
MSI (s) (CC:44) [00:13:51:222]: SOFTWARE RESTRICTION POLICY: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (CC:44) [00:13:51:229]: End dialog not enabled
MSI (s) (CC:44) [00:13:51:235]: Original package ==> d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi
MSI (s) (CC:44) [00:13:51:235]: Package we're running from ==> C:\Windows\Installer\2314f33.msi
MSI (s) (CC:44) [00:13:51:293]: APPCOMPAT: looking for appcompat database entry with ProductCode '{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}'.
MSI (s) (CC:44) [00:13:51:300]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (CC:44) [00:13:51:536]: MSCOREE not loaded loading copy from system32
MSI (s) (CC:44) [00:13:51:601]: Machine policy value 'DisablePatch' is 0
MSI (s) (CC:44) [00:13:51:601]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (CC:44) [00:13:51:601]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (CC:44) [00:13:51:601]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (CC:44) [00:13:51:622]: APPCOMPAT: looking for appcompat database entry with ProductCode '{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}'.
MSI (s) (CC:44) [00:13:51:622]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (CC:44) [00:13:51:622]: Transforms are not secure.
MSI (s) (CC:44) [00:13:51:628]: Note: 1: 2205 2: 3: Control
MSI (s) (CC:44) [00:13:51:628]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'D:\Temp\RCoen\AppData\Local\Temp\MSI14ad0.LOG'.
MSI (s) (CC:44) [00:13:51:628]: Command Line: REINSTALL=ALL REINSTALLMODE=vamus CURRENTDIRECTORY=C:\Temp CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=10296 CURRENTMEDIAVOLUMELABEL=FileMat SSD
MSI (s) (CC:44) [00:13:51:628]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{41212D3F-08C7-4795-BC0B-7AE7C2E82FA4}'.
MSI (s) (CC:44) [00:13:51:628]: Product Code passed to Engine.Initialize: ''
MSI (s) (CC:44) [00:13:51:628]: Product Code from property table before transforms: '{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}'
MSI (s) (CC:44) [00:13:51:628]: Product Code from property table after transforms: '{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}'
MSI (s) (CC:44) [00:13:51:628]: Product registered: entering maintenance mode
MSI (s) (CC:44) [00:13:51:631]: Product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} is admin assigned: LocalSystem owns the publish key.
MSI (s) (CC:44) [00:13:51:631]: Product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} is managed.
MSI (s) (CC:44) [00:13:51:632]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (CC:44) [00:13:51:632]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (CC:44) [00:13:51:632]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (CC:44) [00:13:51:635]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (CC:44) [00:13:51:635]: User policy value 'DisableMedia' is 0
MSI (s) (CC:44) [00:13:51:635]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (CC:44) [00:13:51:644]: Specifed source is already in a list.
MSI (s) (CC:44) [00:13:51:645]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (CC:44) [00:13:51:653]: Machine policy value 'DisableBrowse' is 0
MSI (s) (CC:44) [00:13:51:653]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (s) (CC:44) [00:13:51:653]: Adding new sources is allowed.
MSI (s) (CC:44) [00:13:51:657]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (CC:44) [00:13:51:658]: Package name retrieved from configuration data: 'setup.msi'
MSI (s) (CC:44) [00:13:51:658]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
MSI (s) (CC:44) [00:13:51:658]: Note: 1: 2205 2: 3: Error
MSI (s) (CC:44) [00:13:51:659]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (CC:44) [00:13:51:659]: Machine policy value 'DisableMsi' is 0
MSI (s) (CC:44) [00:13:51:659]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (CC:44) [00:13:51:659]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (CC:44) [00:13:51:660]: Product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} is admin assigned: LocalSystem owns the publish key.
MSI (s) (CC:44) [00:13:51:660]: Product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} is managed.
MSI (s) (CC:44) [00:13:51:660]: Running product '{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}' with elevated privileges: Product is assigned.
MSI (s) (CC:44) [00:13:51:660]: PROPERTY CHANGE: Adding REINSTALL property. Its value is 'ALL'.
MSI (s) (CC:44) [00:13:51:660]: PROPERTY CHANGE: Modifying REINSTALLMODE property. Its current value is 'amus'. Its new value: 'vamus'.
MSI (s) (CC:44) [00:13:51:660]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Temp'.
MSI (s) (CC:44) [00:13:51:660]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (CC:44) [00:13:51:660]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
MSI (s) (CC:44) [00:13:51:660]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '10296'.
MSI (s) (CC:44) [00:13:51:660]: PROPERTY CHANGE: Adding CURRENTMEDIAVOLUMELABEL property. Its value is 'FileMat SSD'.
MSI (s) (CC:44) [00:13:51:660]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (CC:44) [00:13:51:678]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is 'abded82c86f0d6488b5225f9c000f8f9'.
MSI (s) (CC:44) [00:13:51:678]: RESTART MANAGER: Session opened.
MSI (s) (CC:44) [00:13:51:679]: TRANSFORMS property is now:
MSI (s) (CC:44) [00:13:51:679]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
MSI (s) (CC:44) [00:13:51:679]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (CC:44) [00:13:51:683]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming
MSI (s) (CC:44) [00:13:51:688]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\Favorites
MSI (s) (CC:44) [00:13:51:693]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (CC:44) [00:13:51:698]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\Documents
MSI (s) (CC:44) [00:13:51:702]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (CC:44) [00:13:51:707]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (CC:44) [00:13:51:712]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (CC:44) [00:13:51:716]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (CC:44) [00:13:51:716]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (CC:44) [00:13:51:720]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Local
MSI (s) (CC:44) [00:13:51:723]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\Pictures
MSI (s) (CC:44) [00:13:51:732]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (CC:44) [00:13:51:736]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (CC:44) [00:13:51:740]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (CC:44) [00:13:51:744]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (CC:44) [00:13:51:748]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (CC:44) [00:13:51:756]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (CC:44) [00:13:51:760]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (CC:44) [00:13:51:765]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (CC:44) [00:13:51:769]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (CC:44) [00:13:51:773]: SHELL32::SHGetFolderPath returned: C:\Users\RCoen\Desktop
MSI (s) (CC:44) [00:13:51:777]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (CC:44) [00:13:51:777]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (CC:44) [00:13:51:778]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (CC:44) [00:13:51:786]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (CC:44) [00:13:51:786]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (CC:44) [00:13:51:786]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (CC:44) [00:13:51:786]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (CC:44) [00:13:51:787]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'RCoen'.
MSI (s) (CC:44) [00:13:51:787]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (CC:44) [00:13:51:787]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Sony Electronics, Inc.'.
MSI (s) (CC:44) [00:13:51:787]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.
MSI (s) (CC:44) [00:13:51:787]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\2314f33.msi'.
MSI (s) (CC:44) [00:13:51:787]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'd:\temp\rcoen\appdata\local\temp\airfbb7.tmp\setup.msi'.
MSI (s) (CC:44) [00:13:51:787]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (CC:44) [00:13:51:787]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI (s) (CC:44) [00:13:51:787]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (CC:44) [00:13:51:788]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (CC:44) [00:13:51:788]: Machine policy value 'DisableRollback' is 0
MSI (s) (CC:44) [00:13:51:788]: User policy value 'DisableRollback' is 0
MSI (s) (CC:44) [00:13:51:788]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
MSI (s) (CC:44) [00:13:51:788]: PROPERTY CHANGE: Adding QFEUpgrade property. Its value is '1'.
=== Logging started: 9/1/2010 0:13:51 ===
MSI (s) (CC:44) [00:13:51:789]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.
MSI (s) (CC:44) [00:13:51:789]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (CC:44) [00:13:51:789]: Doing action: INSTALL
MSI (s) (CC:44) [00:13:51:789]: Note: 1: 2205 2: 3: ActionText
Action start 0:13:51: INSTALL.
MSI (s) (CC:44) [00:13:51:791]: Running ExecuteSequence
MSI (s) (CC:44) [00:13:51:796]: Doing action: FindRelatedProducts
MSI (s) (CC:44) [00:13:51:796]: Note: 1: 2205 2: 3: ActionText
MSI (s) (CC:44) [00:13:51:874]: Skipping FindRelatedProducts action: not run in maintenance mode
Action start 0:13:51: FindRelatedProducts.
MSI (s) (CC:44) [00:13:51:875]: Doing action: ValidateProductID
MSI (s) (CC:44) [00:13:51:875]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:51: FindRelatedProducts. Return value 0.
Action start 0:13:51: ValidateProductID.
MSI (s) (CC:44) [00:13:51:910]: Doing action: SetSHAREDADDINFOLDER
MSI (s) (CC:44) [00:13:51:910]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:51: ValidateProductID. Return value 1.
MSI (s) (CC:44) [00:13:51:921]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetSHAREDADDINFOLDER'
MSI (s) (CC:44) [00:13:51:921]: PROPERTY CHANGE: Modifying SHAREDADDINFOLDER property. Its current value is '(computed)'. Its new value: 'C:\Program Files\Adobe\Flash Player\AddIns\airappinstaller'.
Action start 0:13:51: SetSHAREDADDINFOLDER.
MSI (s) (CC:44) [00:13:51:923]: Doing action: CostInitialize
MSI (s) (CC:44) [00:13:51:923]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:51: SetSHAREDADDINFOLDER. Return value 1.
MSI (s) (CC:44) [00:13:51:925]: Machine policy value 'MaxPatchCacheSize' is 10
Action start 0:13:51: CostInitialize.
MSI (s) (CC:44) [00:13:51:941]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'P:\'.
MSI (s) (CC:44) [00:13:51:941]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
MSI (s) (CC:44) [00:13:51:941]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:51:941]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (CC:44) [00:13:51:941]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (CC:44) [00:13:51:941]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (CC:44) [00:13:51:942]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (CC:44) [00:13:51:942]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
MSI (s) (CC:44) [00:13:51:946]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:51:948]: Doing action: FileCost
MSI (s) (CC:44) [00:13:51:948]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:51: CostInitialize. Return value 1.
MSI (s) (CC:44) [00:13:52:000]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (CC:44) [00:13:52:003]: Note: 1: 2205 2: 3: Class
MSI (s) (CC:44) [00:13:52:003]: Note: 1: 2205 2: 3: Extension
MSI (s) (CC:44) [00:13:52:003]: Note: 1: 2205 2: 3: TypeLib
Action start 0:13:51: FileCost.
MSI (s) (CC:44) [00:13:52:009]: Doing action: CostFinalize
MSI (s) (CC:44) [00:13:52:009]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:52: FileCost. Return value 1.
MSI (s) (CC:44) [00:13:52:011]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (s) (CC:44) [00:13:52:011]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (s) (CC:44) [00:13:52:011]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (CC:44) [00:13:52:011]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (CC:44) [00:13:52:011]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (CC:44) [00:13:52:011]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (CC:44) [00:13:52:011]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
MSI (s) (CC:44) [00:13:52:011]: PROPERTY CHANGE: Adding Version property. Its value is 'C:\Program Files\Common Files\Adobe AIR\Versions\1.0'.
MSI (s) (CC:44) [00:13:52:050]: PROPERTY CHANGE: Adding Resources property. Its value is 'C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources'.
MSI (s) (CC:44) [00:13:52:051]: PROPERTY CHANGE: Adding AIR property. Its value is 'C:\Program Files\Common Files\Adobe AIR'.
MSI (s) (CC:44) [00:13:52:080]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:52:080]: Note: 1: 2205 2: 3: Condition
MSI (s) (CC:44) [00:13:52:080]: Machine policy value 'EnforceUpgradeComponentRules' is 0
MSI (s) (CC:44) [00:13:52:081]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'P:\'.
MSI (s) (CC:44) [00:13:52:082]: PROPERTY CHANGE: Modifying SHAREDADDINFOLDER property. Its current value is 'C:\Program Files\Adobe\Flash Player\AddIns\airappinstaller'. Its new value: 'C:\Program Files\Adobe\Flash Player\AddIns\airappinstaller\'.
MSI (s) (CC:44) [00:13:52:082]: PROPERTY CHANGE: Modifying AIR property. Its current value is 'C:\Program Files\Common Files\Adobe AIR'. Its new value: 'C:\Program Files\Common Files\Adobe AIR\'.
MSI (s) (CC:44) [00:13:52:082]: PROPERTY CHANGE: Adding Versions property. Its value is 'C:\Program Files\Common Files\Adobe AIR\Versions\'.
MSI (s) (CC:44) [00:13:52:083]: PROPERTY CHANGE: Modifying Version property. Its current value is 'C:\Program Files\Common Files\Adobe AIR\Versions\1.0'. Its new value: 'C:\Program Files\Common Files\Adobe AIR\Versions\1.0\'.
MSI (s) (CC:44) [00:13:52:083]: PROPERTY CHANGE: Modifying Resources property. Its current value is 'C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources'. Its new value: 'C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\'.
MSI (s) (CC:44) [00:13:52:083]: Target path resolution complete. Dumping Directory table...
MSI (s) (CC:44) [00:13:52:083]: Note: target paths subject to change (via custom actions or browsing)
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: TARGETDIR , Object: P:\
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: SHAREDADDINFOLDER , Object: C:\Program Files\Adobe\Flash Player\AddIns\airappinstaller\
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: WindowsFolder , Object: C:\Windows\
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: CommonFilesFolder , Object: C:\Program Files\Common Files\
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: AIR , Object: C:\Program Files\Common Files\Adobe AIR\
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: Versions , Object: C:\Program Files\Common Files\Adobe AIR\Versions\
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: Version , Object: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\
MSI (s) (CC:44) [00:13:52:083]: Dir (target): Key: Resources , Object: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\
MSI (s) (CC:44) [00:13:52:083]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
Action start 0:13:52: CostFinalize.
MSI (s) (CC:44) [00:13:52:470]: Doing action: MigrateFeatureStates
MSI (s) (CC:44) [00:13:52:470]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:52: CostFinalize. Return value 1.
MSI (s) (CC:44) [00:13:52:471]: Skipping MigrateFeatureStates action: not run in maintenance mode
Action start 0:13:52: MigrateFeatureStates.
MSI (s) (CC:44) [00:13:52:472]: Doing action: InstallValidate
MSI (s) (CC:44) [00:13:52:472]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:52: MigrateFeatureStates. Return value 0.
MSI (s) (CC:44) [00:13:52:473]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is 'abded82c86f0d6488b5225f9c000f8f9'.
MSI (s) (CC:44) [00:13:52:473]: Note: 1: 2205 2: 3: Dialog
MSI (s) (CC:44) [00:13:52:473]: Feature: Runtime; Installed: Local; Request: Reinstall; Action: Reinstall
MSI (s) (CC:44) [00:13:52:473]: Feature: Management; Installed: Local; Request: Reinstall; Action: Reinstall
MSI (s) (CC:44) [00:13:52:473]: Component: Runtime; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: FileTypeRegistration; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: ARPRegistration; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: template.msi; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: template.exe; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: Sentinel; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: AppInstaller; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: WebKit; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: FlashPlugin; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: Setup; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: RootCertificate; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: TimestampingRootCertificate; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: AIRAppInstaller; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: DRMADOBECPVoucher; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: DRM; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: DRM15; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: DRMAIRVoucher; Installed: Local; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:473]: Component: __FileTypeRegistration65; Installed: Null; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:474]: Component: __ARPRegistration65; Installed: Null; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:474]: Component: __AIRAppInstaller65; Installed: Null; Request: Local; Action: Local
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: BindImage
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: ProgId
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: Extension
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: Font
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (CC:44) [00:13:52:474]: Note: 1: 2205 2: 3: Class
Action start 0:13:52: InstallValidate.
MSI (s) (CC:44) [00:13:52:475]: Note: 1: 2205 2: 3: _RemoveFilePath
MSI (s) (CC:44) [00:13:52:703]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: BindImage
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: ProgId
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: Extension
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: Font
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (CC:44) [00:13:52:711]: Note: 1: 2205 2: 3: Class
MSI (s) (CC:44) [00:13:52:713]: Note: 1: 2727 2:
MSI (s) (CC:44) [00:13:53:137]: Note: 1: 2727 2:
MSI (s) (CC:44) [00:13:53:138]: Doing action: SetARPINSTALLLOCATION
MSI (s) (CC:44) [00:13:53:138]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: InstallValidate. Return value 1.
MSI (s) (CC:44) [00:13:53:140]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetARPINSTALLLOCATION'
MSI (s) (CC:44) [00:13:53:140]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Program Files\Common Files\Adobe AIR\'.
Action start 0:13:53: SetARPINSTALLLOCATION.
MSI (s) (CC:44) [00:13:53:141]: Doing action: InstallInitialize
MSI (s) (CC:44) [00:13:53:141]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: SetARPINSTALLLOCATION. Return value 1.
MSI (s) (CC:44) [00:13:53:143]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (CC:44) [00:13:53:143]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (CC:44) [00:13:53:143]: BeginTransaction: Locking Server
MSI (s) (CC:44) [00:13:53:143]: SRSetRestorePoint skipped for this transaction.
MSI (s) (CC:44) [00:13:53:143]: Server not locked: locking for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
Action start 0:13:53: InstallInitialize.
MSI (s) (CC:44) [00:13:53:354]: Doing action: ProcessComponents
MSI (s) (CC:44) [00:13:53:354]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: InstallInitialize. Return value 1.
MSI (s) (CC:44) [00:13:53:360]: Note: 1: 2205 2: 3: ActionText
MSI (s) (CC:44) [00:13:53:360]: Note: 1: 2205 2: 3: ActionText
MSI (s) (CC:44) [00:13:53:368]: Note: 1: 2205 2: 3: ActionText
Action start 0:13:53: ProcessComponents.
MSI (s) (CC:44) [00:13:53:378]: Doing action: UnpublishFeatures
MSI (s) (CC:44) [00:13:53:378]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: ProcessComponents. Return value 1.
Action start 0:13:53: UnpublishFeatures.
MSI (s) (CC:44) [00:13:53:380]: Doing action: RemoveRegistryValues
MSI (s) (CC:44) [00:13:53:380]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: UnpublishFeatures. Return value 1.
Action start 0:13:53: RemoveRegistryValues.
MSI (s) (CC:44) [00:13:53:382]: Doing action: RemoveDuplicateFiles
MSI (s) (CC:44) [00:13:53:382]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: RemoveRegistryValues. Return value 1.
Action start 0:13:53: RemoveDuplicateFiles.
MSI (s) (CC:44) [00:13:53:384]: Doing action: RemoveFiles
MSI (s) (CC:44) [00:13:53:384]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: RemoveDuplicateFiles. Return value 1.
MSI (s) (CC:44) [00:13:53:391]: Note: 1: 2205 2: 3: RemoveFile
MSI (s) (CC:44) [00:13:53:391]: Note: 1: 2205 2: 3: RemoveFile
Action start 0:13:53: RemoveFiles.
MSI (s) (CC:44) [00:13:53:392]: Doing action: InstallFiles
MSI (s) (CC:44) [00:13:53:392]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: RemoveFiles. Return value 0.
Action start 0:13:53: InstallFiles.
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2205 2: 3: Error
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1302
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2205 2: 3: MsiSFCBypass
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2228 2: 3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ?
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (CC:44) [00:13:53:397]: Note: 1: 2228 2: 3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ?
MSI (s) (CC:44) [00:13:53:400]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (CC:44) [00:13:53:400]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (CC:44) [00:13:53:400]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (CC:44) [00:13:53:489]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:489]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:500]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:500]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:585]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:585]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:594]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:594]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:610]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:610]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:644]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:644]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:650]: Note: 1: 2205 2: 3: Patch
MSI (s) (CC:44) [00:13:53:650]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
MSI (s) (CC:44) [00:13:53:675]: Doing action: DuplicateFiles
MSI (s) (CC:44) [00:13:53:675]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: InstallFiles. Return value 1.
Action start 0:13:53: DuplicateFiles.
MSI (s) (CC:44) [00:13:53:680]: Doing action: WriteRegistryValues
MSI (s) (CC:44) [00:13:53:680]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: DuplicateFiles. Return value 1.
Action start 0:13:53: WriteRegistryValues.
MSI (s) (CC:44) [00:13:53:691]: Doing action: RegisterUser
MSI (s) (CC:44) [00:13:53:691]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: WriteRegistryValues. Return value 1.
Action start 0:13:53: RegisterUser.
MSI (s) (CC:44) [00:13:53:693]: Doing action: RegisterProduct
MSI (s) (CC:44) [00:13:53:693]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: RegisterUser. Return value 0.
MSI (s) (CC:44) [00:13:53:695]: Note: 1: 2205 2: 3: Error
MSI (s) (CC:44) [00:13:53:695]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1302
Action start 0:13:53: RegisterProduct.
MSI (s) (CC:44) [00:13:53:698]: Re-registering product - performing upgrade of existing installation.
MSI (s) (CC:44) [00:13:53:698]: Resolving source.
MSI (s) (CC:44) [00:13:53:698]: Resolving source to launched-from source.
MSI (s) (CC:44) [00:13:53:698]: Setting launched-from source as last-used.
MSI (s) (CC:44) [00:13:53:698]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'd:\temp\rcoen\appdata\local\temp\airfbb7.tmp\'.
MSI (s) (CC:44) [00:13:53:699]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'd:\temp\rcoen\appdata\local\temp\airfbb7.tmp\'.
MSI (s) (CC:44) [00:13:53:699]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}'.
MSI (s) (CC:44) [00:13:53:699]: SOURCEDIR ==> d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\
MSI (s) (CC:44) [00:13:53:699]: SOURCEDIR product ==> {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
MSI (s) (CC:44) [00:13:53:699]: Determining source type
MSI (s) (CC:44) [00:13:53:699]: Source type from package 'setup.msi': 0
MSI (s) (CC:44) [00:13:53:706]: Source path resolution complete. Dumping Directory table...
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: TARGETDIR , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: SHAREDADDINFOLDER , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: WindowsFolder , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: CommonFilesFolder , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: AIR , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\Adobe AIR\ , LongSubPath: Adobe AIR\ , ShortSubPath: AIR\
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: Versions , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\Adobe AIR\Versions\ , LongSubPath: Adobe AIR\Versions\ , ShortSubPath: AIR\Versions\
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: Version , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\Adobe AIR\Versions\1.0\ , LongSubPath: Adobe AIR\Versions\1.0\ , ShortSubPath: AIR\Versions\Version\
MSI (s) (CC:44) [00:13:53:706]: Dir (source): Key: Resources , Object: d:\temp\rcoen\appdata\local\temp\airfbb7.tmp\Adobe AIR\Versions\1.0\Resources\ , LongSubPath: Adobe AIR\Versions\1.0\Resources\ , ShortSubPath: AIR\Versions\Version\R\
MSI (s) (CC:44) [00:13:53:709]: Doing action: PublishFeatures
MSI (s) (CC:44) [00:13:53:709]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: RegisterProduct. Return value 1.
Action start 0:13:53: PublishFeatures.
MSI (s) (CC:44) [00:13:53:717]: Doing action: PublishProduct
MSI (s) (CC:44) [00:13:53:717]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: PublishFeatures. Return value 1.
MSI (s) (CC:44) [00:13:53:721]: Note: 1: 2205 2: 3: Icon
MSI (s) (CC:44) [00:13:53:721]: Note: 1: 2228 2: 3: Icon 4: SELECT `Name`, `Data` FROM `Icon`
Action start 0:13:53: PublishProduct.
MSI (s) (CC:44) [00:13:53:722]: Re-publishing product - installing new package with existing product code.
MSI (s) (CC:44) [00:13:53:730]: Doing action: InstallExecute
MSI (s) (CC:44) [00:13:53:730]: Note: 1: 2205 2: 3: ActionText
Action ended 0:13:53: PublishProduct. Return value 1.
MSI (s) (CC:44) [00:13:53:753]: Running Script: C:\Windows\Installer\MSI667C.tmp
MSI (s) (CC:44) [00:13:53:753]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'.
MSI (s) (CC:44) [00:13:53:754]: Machine policy value 'DisableRollback' is 0
MSI (s) (CC:44) [00:13:54:132]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:44) [00:13:54:150]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1025573307,LangId=1033,Platform=0,Scrip tType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
Action start 0:13:53: InstallExecute.
MSI (s) (CC:44) [00:13:54:152]: Executing op: ProductInfo(ProductKey={B194272D-1F92-46DF-99EB-8D5CE91CB4EC},ProductName=Adobe AIR,PackageName=setup.msi,Language=1033,Version=33554435,Assignment=1,ObsoleteArg=0,,Pack ageMediaPath=\temp\rcoen\appdata\local\temp\aira998.tmp\,PackageCode={41212D3F-08C7-4795-B C0B-7AE7C2E82FA4},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags =3)
MSI (s) (CC:44) [00:13:54:153]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (CC:44) [00:13:54:155]: Executing op: DialogInfo(Type=1,Argument=Adobe AIR)
MSI (s) (CC:44) [00:13:54:157]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
MSI (s) (CC:44) [00:13:54:157]: Executing op: SetBaseline(Baseline=0,)
MSI (s) (CC:44) [00:13:54:157]: Executing op: SetBaseline(Baseline=1,)
MSI (s) (CC:44) [00:13:54:157]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,)
MSI (s) (CC:44) [00:13:54:159]: Executing op: ProgressTotal(Total=17,Type=1,ByteEquivalent=24000)
MSI (s) (CC:44) [00:13:54:160]: Executing op: ComponentRegister(ComponentId={701D2A09-14BE-45F8-9233-1CE0ED0023A9},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:165]: Executing op: ComponentRegister(ComponentId={95CB0A23-64ED-4832-8C2C-8E1671678EA8},KeyPath=02:\Software \Adobe\Adobe AIR\FileTypeRegistration\,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:166]: Executing op: ComponentRegister(ComponentId={12055C63-FC8C-4CC0-81A5-38E057039902},KeyPath=02:\SOFTWARE \Microsoft\Windows\CurrentVersion\Uninstall\Adobe AIR\UninstallString,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:167]: Executing op: ComponentRegister(ComponentId={8E61C856-01FD-4B39-9D18-90B226C2013C},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\template.msi,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:169]: Executing op: ComponentRegister(ComponentId={F748231B-0260-4E35-BFB8-7FACFDCE1711},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\template.exe,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:172]: Executing op: ComponentRegister(ComponentId={DC74C3C6-CAB8-4C49-BE18-5B1DCD0D197E},KeyPath=C:\Program Files\Common Files\Adobe AIR\sentinel,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:174]: Executing op: ComponentRegister(ComponentId={F5EE0D89-3BC5-4752-9EBB-533B036EA809},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:177]: Executing op: ComponentRegister(ComponentId={5281ED57-AD60-4235-A34D-F7571E28FC4C},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\WebKit.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:178]: Executing op: ComponentRegister(ComponentId={7A5778CF-5BD0-4931-8224-43B630C24273},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\NPSWF32.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:180]: Executing op: ComponentRegister(ComponentId={1A511B10-11FC-4CAB-9C48-68641F09CF00},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:181]: Executing op: ComponentRegister(ComponentId={76C2FC36-B864-4E7A-9C96-F9B80CDE9A13},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe Root Certificate.cer,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:183]: Executing op: ComponentRegister(ComponentId={5E6626CD-4343-4FF9-8DB0-CFB62473037E},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Thawte Root Certificate.cer,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:184]: Executing op: ComponentRegister(ComponentId={7B2F9BE9-D1F1-4E4D-9AF0-AD085F073B33},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe,State=3,,Disk=1,SharedDllRefCount=0,Binary Type=0)
MSI (s) (CC:44) [00:13:54:186]: Executing op: ComponentRegister(ComponentId={4E0C3DA9-8FD3-487A-92EB-DDE2CDC7EEAA},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\adobecp.vch,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:187]: Executing op: ComponentRegister(ComponentId={060F1E52-BC43-4D4D-9DAD-197E00DCD5C9},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\AdobeCP.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:190]: Executing op: ComponentRegister(ComponentId={4E7390B9-0423-46B8-AED6-39BB3FB2C8FE},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\AdobeCP15.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0 )
MSI (s) (CC:44) [00:13:54:191]: Executing op: ComponentRegister(ComponentId={91DAC761-D04A-4404-BC97-E62936576E30},KeyPath=C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR.vch,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (CC:44) [00:13:54:193]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files,Template=File: [1], Directory: [9], Size: [6])
MSI (s) (CC:44) [00:13:54:193]: Executing op: ProgressTotal(Total=30511184,Type=0,ByteEquivalent=1)
MSI (s) (CC:44) [00:13:54:194]: Executing op: SetTargetFolder(Folder=C:\Program Files\Common Files\Adobe AIR\)
MSI (s) (CC:44) [00:13:54:194]: Executing op: SetSourceFolder(Folder=1\AIR\|Adobe AIR\)
MSI (s) (CC:44) [00:13:54:194]: Executing op: ChangeMedia(MediaVolumeLabel=FileMat SSD,MediaPrompt=Please insert the disk: ,,BytesPerTick=32768,CopierType=0,,,,,,IsFirstPhysicalMedia=1)
MSI (s) (CC:44) [00:13:54:194]: Executing op: FileCopy(SourceName=sentinel,SourceCabKey=SentinelFile,DestName=sentinel,Attributes=512,F ileSize=11,PerTick=32768,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=130023424,HashOptions =0,HashPart1=-1608728155,HashPart2=-1204748780,HashPart3=-375235064,HashPart4=-996773537,, )
MSI (s) (CC:44) [00:13:54:202]: File: C:\Program Files\Common Files\Adobe AIR\sentinel; Overwrite; Won't patch; REINSTALLMODE specifies all files to be overwritten
MSI (s) (CC:44) [00:13:54:202]: Source for file 'sentinel' is uncompressed, at 'd:\temp\rcoen\appdata\local\temp\airfbb7.tmp\Adobe AIR\'.
MSI (s) (CC:44) [00:13:54:204]: Re-applying security from existing file.
MSI (s) (CC:44) [00:13:54:206]: Verifying accessibility of file: sentinel
MSI (s) (CC:44) [00:13:54:217]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:13:54:217]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:04:642]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:04:642]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:04:645]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:04:645]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:15:090]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:15:090]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:15:149]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:15:149]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:14:25:617]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:25:617]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:25:620]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:25:620]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:14:36:085]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:36:085]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:36:088]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:36:088]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:14:46:783]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:46:783]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:46:785]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:46:785]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:14:57:182]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:57:182]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:14:57:189]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:14:57:189]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:15:07:646]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:07:646]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:15:07:649]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:07:649]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:15:18:158]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:18:158]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:15:18:161]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:18:161]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:15:28:632]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:28:632]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:15:28:635]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:28:635]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:15:39:148]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:39:148]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:15:39:151]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:39:151]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:15:49:563]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:49:563]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:15:49:566]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:15:49:566]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
MSI (s) (CC:44) [00:16:00:043]: Note: 1: 2203 2: d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:16:00:043]: Source is incorrect. Unable to open or validate MSI package d:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
MSI (s) (CC:44) [00:16:00:045]: Note: 1: 2203 2: H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi 3: -2147287037
MSI (s) (CC:44) [00:16:00:045]: Source is incorrect. Unable to open or validate MSI package H:\temp\rcoen\appdata\local\temp\aira998.tmp\setup.msi.
Please insert the disk:
Please insert the disk:
MSI (c) (38:A8) [00:16:01:344]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (38:A8) [00:16:01:405]: MainEngineThread is returning 1601
=== Verbose logging stopped: 9/1/2010 0:16:01 ===
Can you retry the installation (user interface version), dismiss error and send me the AIR Install.log? ([email protected])
Located: C:\User\"your_user_name"\ApData\Local\Adobe\AIR\logs.
Down load current AIR version here: http://get.adobe.com/air/
Regarding uninstall, did you see dialog similar to this?
What was preventing you from unnstalling AIR?
This dialog usually displays all the AIR apps installed on your system.
You should still be able to remove AIR runtime and re-install.
Regarding cmdline install:
Can you run a silent install from cmd line (Run as Administrator) with 2.0.3 version of AIR?
AdobeAIRInstaller.exe -silent
Similar Messages
-
Can I upgrade from mac OSX 10.6.8 to 10.8?
Can I upgrade from mac OSX 10.6.8 to 10.8?
Same list as stedman1, but uses model numbers which is slightly more accurate.
Check that your computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better)
8 GB or more of available space
Check to make sure your applications are compatible. Application Compatibility
If you have applications that you want to use that aren’t compatible, you can retain Snow Leopard and create a new partition to install Mountain Lion on or you can run Snow Leopard server in a virtual mode.
If your computer isn't compatible, you might be able to upgrade to Lion. Computer Compatibility - Lion
If you can/do upgrade, I recommend you make a copy of the installer and move it out of your Applications folder. The installer self-destructs. The copy will keep you from having to download the installer again. -
How can you upgrade from OS 10.4
How can you upgrade from MAC 10.4.4
Backup your computer.
Buy Snow Leopard.
Boot from Snow Leopard DVD.
Erase the hard drive.
Install Snow Leopard.
To get Snow Leopard:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
To upgrade further see:
Upgrading from Snow Leopard to Lion or Mountain Lion to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
Can I upgrade from leopard to snow leopard on my MacBook 10.5.8?
can I upgrade from leopard to snow leopard on my MacBook 10.5.8? How and were can I get snow leopard if this is possible?
The hardware requirements for 10.6 are
Snow Leopard requires 1 GB of RAM and 5 GB of available drive space.
The first generation Intel Macs, based on Intel Core Solo and Core Duo CPU, do not support 64-bit operation; all Core 2 Duo and later models do.
These models do not have graphics processors that can benefit from OpenCL:
MacBook Pro released before June 2007
MacBook released before October 2008
original MacBook Air
iMacs released before March 2009
Mac mini released before March 2009
Mac Pro released before January 2008 (Jan. 2008 and later models with unsupported video cards can used the GeForce 8800 upgrade kit - Apple part no. MB137Z/A - for OpenCL support.)
If you Mac Book meets these thaen you must puchase a Snow Leopard DVD. Amazon has it listed
http://www.amazon.com/Mac-version-10-6-3-Snow-Leopard/dp/B001AMHWP8
Remember to backup up everything first.
Allan -
How can I upgrade from Infinity to 56K dial-up?
I have had Infinity for about a month. At first everything was great, 38Mbps. I am about 25m from the cabinet where the optical fibre is terminated so I expected this to be quite consistent.
Seven days ago the speed dropped to about 5Mbps and over the next 12 hours or so dropped even further. The last time I managed to get a download speed measurement I recorded a speed of 28.2Kbps (yes, that is Kilobits). I have not had a speed as low as that in almost 20 years. Currently the BT speed tester is not working, I suspect my speed is too slow for it. The BBC speed tester reports my speed as being 0Mbps.
I have called the BT help line every day since and have been told today that it has finally been escalated to the BT Openreach Engineering Dept. I am told that an engineer will visit me in 3 days time to fix the problem. Why has it taken a week to do this and why can somebody not do something quicker? Is BT Infinity so bad that all the engineers are running around trying to get it to work. People always go on about Microsoft getting customers to test their products, I think BT are doing the same thing with a product which is obviously not suitable for it's task.
This is absolutely awful customer service. Seven days for a succession of "support engineers" a few thousand miles away reading from a prepared script is not my idea of looking after customers.
I cannot express how this has changed my opinion of BT.
A few years ago I worked for a major supplier of satellite communications equipment. BT were one of our first big customers. We had to jump though so many hoops before we installed the equipment it was unbelievable. The system was tested to death before it entered service. What has happened to this level of quality control?
To reiterate the subject heading - how can I upgrade from BT Infinity to 56K dial-up?Hi Satcomman,
Welcome to the forums! I'm sorry to hear of the problems you're having with your speeds. If you could fill out our contact webform (you can find the link in my profile under "about me") and include details of your home network setup, I'll be able to run a few checks and hopefully find out where the problem lies.
Dean
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Can I upgrade from iPhot '08 (ver 7.1.5) to iPhoto '11 on my Macbook Pro (OS 10.6.8) without upgrading to Lion or iPhoto '09?
You should only get that message if you are attempting to install the same version of iPhoto that is already on your computer.
Should you upgrade your current version of '08 (7.1.5) to anything higher, including '11 (9.2.1), it will upgrade your current library with all your photos and not create an additional application or library. -
I can not upgrade from version 9.1.5 to 9.2.3 on my IMAC free?? I have to pay for this upgrade?
I can not upgrade from version 9.1.5 to 9.2.3 on my IMAC free?? I have to pay for this upgrade?
That is a free update (not an upgrade) what happens when you try? How are you trying to update? did your Mac come with restore disks or did you download software form teh App Store? Have you logged onto the App store and checked purchased software for updates?
LN -
How can i upgrade from iphoto 7.1.5 to 8.1.2 on an older iMac running OSX 10.6.8 ?
How can I upgrade from iphoto 7.1.5 to 8.1.2 on an older iMac running OSX 10.6.8 ?
With the above listed config that I have (iphoto 7.1.5 on an older iMac running OSX 10.6.8), how can I move my iPhoto library from this old iMac (2006) to my NEW iMac (2011) that is running iPhoto 9.5.1 ?
To open an iPhoto 7.1.x version in iPhoto '11 you need to run the iPhoto Library Upgrader. See this Support document:
iPhoto '11: About the Library Upgrade
Download and install the upgrader, then run it on your iPhoto 7.1.5 library. After that, iPhoto will be able to open your library and upgrade it to version 9.5.1. And you will be able to merge the libraries with if Library Manager. -
How can I upgrade from OSX 10.7 to 10.9 on my 2012 mac mini? (2.3 GHz, 4 GB, 500 GB SATA disk) I don't want OSX Yosemite.
If your Mini shipped with OS X 10.7 Lion, then it was considered a 2011 build model, or before.
The Mini 2012 model, is considered a Late 2012, & the last one where RAM could be upgraded.
And it shipped with Mountain Lion 10.8, which is a fairly OK system if one had older software.
(However mine shipped in Dec 2014, with Mavericks 10.9.0, and was built in January 2014.)
There were a few different build versions of Late 2012 Mac Mini, the i5 or i7 processor,
in dual-core or quad-core, and some CTO or built-to-order versions with other specs.
You can buy Mountain Lion from online Apple Store, & use a download code emailed to you to
get the Mt. Lion 10.8 from Apple Servers; this would be about it, since Mavericks isn't available.
So hopefully that is an option you can exercise; in addition the computer may prefer more RAM.
Good luck & happy computing! -
I can't upgrade from IOS 6.0.1 to IOS 7.1.1 on my iPad 2. iPad says it has downloaded IOS 7.0.3 but cannot verify the installation if I try and install it. It claims that I have lost internet connection, which I have not. I cannot restore or update the iPad in iTunes either, if I try to, I get an error message which says that I 'do not have permission to access the requested resource'. I am using the latest version of iTunes on Windows 8. I have tried putting the iPad in recovery mode and restoring it with iTunes, the result is the same.
Any help would be much appreciated.
Thanks!@Rudegar
Thanks for the reply, but I've been having this problem for well over a week. If it is a corrupt download, is there some way of deleting it from the iPad and getting a new one?
Thanks -
Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?
Hello,
I have a question concerning Upgrades:
Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?Hi Christian ,
I am not sure if you are eligible to upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac as this is an older version of Acrobat.
Refer this link to connect with the chat support team ,they will assist you further with the same.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
Can't upgrade from pdf converter to pro
I can't upgrade from the pdf converter to the pro...It gives me an error message and sends me here to support. How do I upgrade?
"Unable to complete request
To complete your upgrade, please contact customer support."Hi briannej55212550,
I would surely assist you however i need you to confirm the name of product you are using.
Alternatively, you can directly contact our Customer Care executive using the following Link- Contact Customer Care
Regards,
Rahul -
Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion23?
Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion 23?
You may be able to do some work arounds with AA6 on 32-bit systems. You are probably out of luck with AA6 on 64-bit systems. (I got AA5 working with some workarounds on Win7, 32-bit) As for the upgrade, you can check at the Adobe store for the upgrade compatibilities. I think it is now at AA9, maybe AA8 for an upgrade. So, you are kind of stuck with buying a new version (no upgrade).
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I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file. I can not delete ITunes and start over either.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
How can I upgrade from Lion OS X to Mountain Lion OS X
Hi my question is "How can I upgrade from Lion OS X to Mountain Lion OS X?"
I don't want to lose any data from my current Lion OS X, at the same time I don't have enough external HDD to backup. I tried to do the same was as http://www.apple.com/osx/how-to-upgrade/ says but I didn't get Mountain Lion OS X as an option for update.
Pleade advice,
MustafaWell, right. In 99.99% of cases you shouldn't lose any data.
But if something goes wrong, well, if you don't have a backup you're SOL.
You truly don't have ANY drive that you're using for Time Machine?
FYI: It's not a matter of IF, but WHEN, your hard drive will fail. It will eventually happen, so you should have a backup, unless you don't have any data you care about.
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