Can't upgrade lightroom 1.3 outside USA

Hello all -
I have a question regarding upgrading Lightroom 1.3 to 3.3 outside of the USA
I have a licenced lightroom 1.3 version and I want to upgrade to 3.3
Adobe site don't let me upgrade since my Adobe user account was opened from Israel.
(BTW - I really am from Israel :-)
This account was used by me to buy and download Lightroom 1.3 and now from some reason Adobe
wont let me pay them 99$ and upgrade to Lightroom 3.3
I opened a Chat with Adobe customer support representattive and he told me that I must buy Lightroom 3.3
from the Israeli resellers.
I talked with the Israely resellers - They want 125$ without tax (which is 17%) and they tell me I might have to buy
also the installation CD which cost another 20$.
So in total I have to pay ~170$ instead of 99$.
Why Adobe Why ???
I really wanted to pay 100$ to Adobe but now I feel cheated.
Is there any explanation for this extra cost to the poor unhappy people living ouside the USA (and Canada and Mexico) ???
Any answer will be apreciated.
I hope an Adobe person sees this and answer also.
Thanks -
   Yoram

You should contact Adobe marketing directly as this is a user forum and it is very unlikely that anybody from Adobe marketing ever visits here.
You  wouldn't need to by an instillation disk if buying from Adobe, just download the software from Adobe, install it (the link is on the top of this page to LR 3.3). You can then use it for 30 days. Once you have a valid upgrade serial number, from either a reseller or from Adobe directly, you enter it and you are away.
You have to pay the price set in the various areas you live in. In Europe we pay the European price and cannot buy from the USA, I assum the same applies to Israel. In the past that has meant paying more than the USA, presently the price (before our taxes) is actually lower than the USA price.

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