Can't upgrade Pages, Numbers, and Keynote in Yosemite

This is weird: I just upgraded my MacBook Pro and my MacBook Air from Mountain Lion to Yosemite.
On the MacBook Air, upgrade to Pages 5.5, Numbers 3.5, and Keynote 6.5 was straightforward with the AppStore update.
On the MacBook Pro these three programs do not appear in the AppStore, neither under updates nor purchases. When I search them in the AppStore it looks like I have to purchase them again (although it should be a free upgrade).
Only difference that I am aware of is that I did a clean install on the MacBook Pro, and a "normal" installation of Yosemite on the Air.
Any advice?

This did the job, thank you so much!

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Yesterday taking consierable time, effort and money I upgraded Pages, Numbers and Keynote and now I can't get "SAVE AS" in pages! Help! What to do?

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Now I can't get "Save As" in Pages. It will only show "Save a Version".
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I don't think you lose anything going from Lion to Mountain Lion. Lion just seems "unfinished" to me. I don't have Lion on any Mac. I do have one running Snow Leopard & a couple of PPC Macs running Tiger.
The only way to upgrade to Mountain Lion is to purchase it in the Mac App Store.

Can't update pages, numbers, and keynote!

This is weird: I just upgraded my MacBook Pro from Mountain Lion to Yosemite.
and all the three apps didn't upgraded: pages, numbers, and keynote.
when I go to the app store and click on update they said:
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I tried also with my brother apple ID I got the same thing!!!
does anyone can help me please?
or got the same problem??

Unfortunately she Accepted those apps into her Apple ID before you could and they now belong to her. Her Apple ID is now encoded into those copies on your Mac. She would be the only one to redownload them and to update them. To change that will require a big mess.

Can't download pages , numbers and keynote

Hi ,
I had a problem with my apps pages , numbers and keynote. My MBP showed me that i had to update pages , number and keynote , but i couldn't. I tryed many things to solve it but nothing worked , soo i tryed to deleted them so that i maybe could redownload them. But now i have to buy them despite i allready bought them ( ordered them preinstaled ) !!!
Soo my question how can i get them back ?

This is a user to user forum. We can't answer your question.
You need to speak directly to the vender, Apple or 3rd party, that sold and installed the apps.

I have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
As for the limited licensing that Bordy brought up, the TOS for the MAS states:
"Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
If you installed them from an iWork disc, just pop the disc back in and reinstall.
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Gnomish8

I bought my macbook air yesterday. Now can't update pages numbers and keynote

My daughter put her apple id at some stage and even though I am logged into the app store as myself, when I go to update Numbers, Pages and Keynote, her id comes up in the box to log in but you can not highlight or delete her email address to put mine in.
I can't find anywhere to change this or delete her information.
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Jo

Unfortunately she Accepted those apps into her Apple ID before you could and they now belong to her. Her Apple ID is now encoded into those copies on your Mac. She would be the only one to redownload them and to update them. To change that will require a big mess.

Can't launch pages, numbers and keynote

HI
I was reading the chain of discussion re Pages won't launch. I am having the same problem but Numbers Pages and Keynote won't launch. I did not have the original disk as future shop sold to me when I purchased my IMAC.. so hope do I get it back. When I log on with another name it works.. I created an administrator log on and all the programs work.
Any help anyone can offer will be appreciated
DD

Are you sure that you installed the apps in the main Applications folder :
<startupVolume>:Applications:iWork '09:
I would not be surprised if they are in :
<startupVolume>:Users:<alternateAccount>:Applications:iWork '09:
Yvan KOENIG (VALLAURIS, France) dimanche 21 août 2011 23:38:52
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

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Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

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You must be signed into the Apple Store with your Apple ID or it won't work.
and
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~/Library/Caches/com.apple.appstore/Cache.db
Click Go
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Move these files from the Preferences folder to the Trash.
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com.apple.storeagent.pllist
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Applications for your Mac are coded for the operating system on the Mac which is OS X.
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Allan

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Can't upgrade Pages, Numbers, and Keynote in Yosemite

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