Can't upgrade to Adobe Reader X

I need help upgrading to Adobe Reader X. The installation is stopped at the end because it's saying I have a program open that's using Adobe 8 and it can't move foward with installation until this is closed, but I can't seem to find any programs that are open using Adobe 8.

Hello,
Welcome to Adobe Forums.
Uninstall previous or current version of Adobe Reader, you use Adobe Reader Cleaner Tool :
http://labs.adobe.com/downloads/acrobatcleaner.html
Download Adobe Reader 10.1.4 : ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.4/en_US/AdbeRdr1014 _en_US.exe
Thanks,
Vikram

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Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Can't print pdf files after upgrading to Adobe Reader XI

Hi,
I can't print pdf files after recently upgrading to Adobe Reader XI.
Two error messages appear:
1.- Error when starting the application because it couldn't find LXBBGF.DLL. Re-installing the application can solve the problem.
2.- Can not load "LXBBPRP.DLL". Using defaults. Error: 126
I can print other files (word, etc) with the same printer.
Thank you for your advice

Hi Pat,
Finally I followed the instructions from another similar discussion on this web site. Unfortunately I can't find it anymore...
I first uninstalled the Adobe Reader XI and then intalled an older version (Adobe Reader X). Now I can print pdf files!!
Thank you anyway for your advice!

Can't print or save PDF files to hard drive after upgrading to Adobe Reader 10.1.3

I upgraded to Adobe Reader 10.1.3 on my Mac with OS X 10.7.3. I can open PDF files on Internet, but can neither print them nor save them to my hard drive.

I had the same problem and stumbled by accident on an odd way how to save the PDF file.
After the PDF file is visible, press the key escape “esc”. A new toolbar above the PDF file will appear. Press the “disc” icon next to the “printer” icon. A window drops down, and now you can save the PDF file in your download folder.

I can't find the scroll option on the latest version upgrade in Adobe Reader.

I can't find the scroll option on the latest version upgrade in Adobe Reader. Can someone please help me find it or activate it? I have the latest version X1 version 11.0.2. Thank you

I have never seen that (scroll bar disappearing); it should always be there if a document length exceeds the current view.
What is your operating system? Are these local or online documents? If online, in what browser?
P.S. this is how my Reader 11.0.2 on Windows 7 looks when I open any PDF document

Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion23?

Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion 23?

You may be able to do some work arounds with AA6 on 32-bit systems. You are probably out of luck with AA6 on 64-bit systems. (I got AA5 working with some workarounds on Win7, 32-bit) As for the upgrade, you can check at the Adobe store for the upgrade compatibilities. I think it is now at AA9, maybe AA8 for an upgrade. So, you are kind of stuck with buying a new version (no upgrade).

Upgraded to adobe reader XI now cant view/open online documents pdfs etc.

upgraded to adobe reader XI now cant view/open online documents pdfs etc. even when i save them they wont open after downloading. can save them to documents and open them from document file.

Similar problem; but how can I resume opening pdf’s in IE while maintaining the protection benefits of Protected Mode by keeping it enabled (I have not tried disabling it)?
Need help resolving newly discovered problem wherein all of sudden I can no longer open and display pdf files within IE and but end up with a blank screen [shows blue loading gauge 55.8kb/55.8kb for example doc] unless I down load the pdf file and then open it using Reader XI ver 11.0.2 [Plug-Ins 11.0.01.36] which opens the files just fine. Eventual Error Msg = “There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try attain (103:103)”. Reader Protected Mode: Reader cannot open in Protected Mode due to an incompatibility with you sys config. Etc. “Do not open with Protected Mode disabled” is selected.
IE = ver 8.0.6001.18702) on Windows XP = ver 5.1 SP3.
Reader XI ver 11.0.2 [Plug-Ins 11.0.01.36]
Reader XI, Check for Updates shows: No Updates Available
Example of failing doc = http://www.us-cert.gov/reading_room/emailscams_0905.pdf

I want to upgrade my Adobe Reader XI to Adobe XI Professional. What do I need to purchase?

I want to upgrade my Adobe Reader XI to Adobe XI Professional so that I can combine and split documents. Do I need to purchase the upgrade version of Adobe XI Professional?

Useful things to know.
1. This is not considered an upgrade. It's a separate product, and runs separately. You can have both installed (though it's often better not to). This is important because some people buy Acrobat, then run Reader, and wonder why it hasn't changed.
2. You must not purchase an upgrade. When you purchase an upgrade you have already own a version of (paid for) Acrobat. You have to say what version you already own, and this will be checked; you cannot use your purchase of an upgrade version if you don't own an older version.

I upgraded to Adobe Reader X 10.1.3, why cant I save .pdf now, Win XP Pro

I upgraded to Adobe Reader X 10.1.3.
Now I can't save pdfs to disk.
It is always telling me disk full or protected.
I am using XP pro with full admin rights.
Reading boards here I see no Firefox support so I even tried IE 8 thinking maybe browser. Nope same deal.
Ahh wait let's try saving to other folders on c:\drive no, let's try usb stick, that works. But don't always have stick.
would like to save to my pdf specific file on c:\drive
Any ideas?

Thanks for trying the steps! It does not seem to be a permission issue.
1. Were you able to save this PDF via the normal route that you follow i.e. saving the PDF after rendering the same.?
2. For any file with which you are facing this error, can you try changing the name of the file to something else and see if you face the same issue?
3. Does the Save As feature work in the Standalone Reader application?
4. Please try and delete all folders (or atleast whatever is possible) from C:\Program Files\Adobe\Reader 10.0 (Assuming you installed the program in the default location). Now repair the installation from within the Control Panel > Add/Remove Programs
It would be great if you could also let me know which Antivirus software are you using. Does disabling the same help?

After completing my upgrade to Adobe Reader 11.0.10 When I attpemt to use "Tools/File/File Save As" from IE 11 I get a "Adobe Reader is not Responding" and my browser is locked up.

After completing my upgrade to Adobe Reader 11.0.10. when I attempt to save an online PDF to my local drive I receive a blank window where I would expect to see file directory structure to save to.
No local directories are displayed for "Saving To", it is all blank. When I try to Close (by clicking X) the "File Save As" box a message pops up on top that says "Adobe Reader is not Responding" It locks up all of my IE windows, not just the one with the PDF doc.
I then need to go Task Manager and stop the IE task. All my browser windows are then closed.
That is the only way to recover from the "Adobe Reader is Not Responding" message.
This was not happening in previous versions of Reader.
Tolls/File/File Save As always worked properly.
I have installed IE 11 (11.0.9600.17690)

Please don't post the same question multiple times!

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Randy Heil

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Hello,
I have a question concerning Upgrades:
Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?

Hi Christian ,
I am not sure if you are eligible to upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac as this is an older version of Acrobat.
Refer this link to connect with the chat support team ,they will assist you further with the same.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra

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Hi JackTatSykes
Download the reader X MSI from the below link : ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.0/en_US/
Reader XI : ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/

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Launch the Adobe reader app and the files should be in there.

Can't upgrade to Adobe Reader X

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