Can't upgrade to from Snow Leopard to Lion or Mountain Lion though I have paid for both.

Hi again!
I lost all sound when upgrading to Mountain Lion from Lion and was told by Apple that the cause was likely to be a bad install of ML. I am using a Prism Sound Orpheus Sound Card which worked fine with Lion.
Since then I have put in a new internal System drive and installed  the latest version of Snow Leopard firstly with the DVD'S and the using software update.
When going to the apps store I cannot download ML or Lion as I believe (maybe)? that the Apps store thinks that I already have it as it was downloaded into the corrupted system of my old system drive? .  I note that all the apps that I have are not listed on the new drive i.e.Pages etc How do I get around this and download Lion and Mountain Lion so that I can rebuild and test my system?

You will need to remove the drive that has Lion/Mountain Lion installed, then boot from the Snow Leopard drive in order to redownload Lion or Mountain Lion. App Store detects any extant Lion/Mountain Lion system thus blocking you from re-downloading.
This time save the download so you won't have to do it again by copying it to your Downloads folder. You can then make your own installer:
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
Double-click on the InstallESD.dmg file to mount it on your Desktop.
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the mounted disc icon from the Desktop into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.
As an alternative to the above you can try using Lion DiskMaker 2.0 that automates the process.

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    msmedia wrote:
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    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
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    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
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           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

  • HT200100 could i update snow leopard directly to OSX mountain lion?

    could i update snow leopard directly to OSX mountain lion?

    Yes, you can upgrade directly to OS X Mountain Lion from OS X Snow Leopard. Just buy it in the App Store. It'll take a while to download and install, so you might want to run it overnight. And don't forget to make a backup first!

  • Im running on 10.6.8 On my mac...But i downloaded Mountain Lion recently and theres always an error once i try run it..do i need Snow Leopard 1st and then Mountain Lion..HELP!!

    Im running on 10.6.8 On my mac...But i downloaded Mountain Lion recently and theres always an error once i try run it..do i need Snow Leopard 1st and then Mountain Lion..HELP!!

    Sorry Josh, I'm having a bad day with my illness.
    Can I ask you to repost this question? Might try in the Mountain Lion forum as well as here.
    Put "Mountain Lion Install fails" in the headline box, then from your second post -
    "When i run The OSX Mountain Lion Icon i downloaded from the App Store it always gets to the point when its about to restart but the it keeps saying "please quit the application and try again" Now i've tried Re-Downloading it a lot of times but that doesn't work"
    and add the Mac specification -
    MacBook7.1
    2GB RAM
    Upgrading from Snow Leopard 10.6.8
    Sorry I can't concentrate sufficiently today.

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