Can't upload any music. Please help

Tried the sync function of Blackberry software - no luck
"no media card detected"
"make sure MTP and Mass sstorage are enabled" they are!
Tried using USB and My Computer but the device doesn't show up.
Help please!

Hi and welcome to the forums!
Is this a new card? Have you formatted it in the Blackberry?
Is it an old card with data on it? What size is the card.
Please list your device OS options>About>( looks like v0.0.0.000.
Let us know so we can help you further.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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