Can't upload RAW images in PE6

I have PE6 on a PC running Vista and
PE8 on a Mac.  In neither instance can I make the plug-in's work for uploading/editing RAW files.  I've followed directions for the manual installation of the plug-ins closely (I think), and have reinstalled PE6 as a last resort, but to no avail.  I've been following John Ellis' excellent trouble shooting recommendation. http://http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm
Hope someone can help.

Launched PE6, went to upload, and the RAW files on the Canon 5D could not be recognized.This was on my PC.
I believe you're saying that the PSE 6 Adobe Photo Downloader isn't downloading (copying) files from your camera to your PC?
If that's the symptoms, then this isn't an issue of ACR versions.  The 5D requires 3.3 or later, and PSE 6 (Windows) comes with 4.2 builtin, and PSE 4 (Mac) comes with 3.3 builtin:
http://kb2.adobe.com/cps/407/kb407111.html
http://kb2.adobe.com/cps/408/kb408941.html
I believe Barbara and others have posted in the past that the Adobe Photo Downloader can be squirrely about downloading raw files.  So on Windows, try using another downloading tool, e.g. the Canon software, Windows Live Photo Gallery (the one you download from Microsoft), not the old one builtin to Vista, or just copy the files with Windows Explorer.   Once you have a sample raw file on your Windows machine, can PSE 6 then open it?

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