Can't Upload video files onto Zen Visio

Well the title pretty much explains it... i've followed the guide in the intructions book and i still can't get it to work. do i have to download some sort of codec's for it or something?Message Edited by Oshapash on 2-02-20070: PM

I have had this same problem I believe. If you find the video file on your computer and right click on it, go to properties, click on the details tab, and find the Audio title. If the quality is above 28 kbps it will not be able to be put on your player.
The video converter does not reduce the audio quality so that it will work, it only converts the video....stupid Yes! If you can find a solution to this problem, please let me know!

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