Can't use BBM. HELP

Hi. I'm Dordio and i have a problem ... i can't use BBM. the thing is that I add people by theyre PIN and they don't even get any request. it happens the same when people add me. i don't know if it only works with people from the same country because i'm from portugal.
can you please help me solve this?

Hello Dordio and welcome to the BlackBerry Support Community Forums.
Are you able to send a PIN message to your friends? Do you get a D with the check mark?
Can you add yourself to your BlackBerry Messenger?
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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