Can't use eyedropper to pick colors

Hi. Anyone know why I can't use the eyedropper to pick color from the images (quadtone psd) I'm using in my brochure project? When I attempt to do this, the Fill box in my tools panel gets a diagonal red line going through it.

Okay, I just double-clicked on the eyedropper to check settings and everything is checked including object and fill settings. It's weird. I can capture color using the eyedropper from a box I create and fill with color. But can't do the same with imported images of any kind. I just went back to an old job I did where I know I used the eyedropper to pick a color from an image so I could use it to color text and it didn't work.
I am guessing this is completely unrelated but I had a font issue the other day and dumped all my fonts into the trash and have been taking them back out a few at a time to identify if I have a corrupted font or not. Wanted to mention just in case.

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apresslink,
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Can't use eyedropper to pick colors

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