Can't use in app purchase

Hi, I have the iPad air, and I am playing a game called Clash of Clans that offers in app purchases. I can't buy anything and the error is always the same: Cannot connect to iTunes store.
I tried another games and the result is the same. I can use and buy stuff in iTunes Store, and I have not enable Restrictions in the settings. My credit card data is correct in my account, tried another credit card and still no working.

Hello Sungau,
We've an article that provides tips which can help resolve this erroneous error.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

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