Can´t use keyboard and trackpad at all.
I have a macbook pro early 2008.It was good for sometime but nowadays it is facing some problems in it.When I start it sometimes it works good but sometimes when I use it, suddenly the keyboard an trackpad stop working and I should connect an external mouse and restart it.Sometimes it is OK but sometimes it happens 10 times a day.Can anybody please help m with this situation this computer has a great value to me.
Run an Apple Hardware Test and see if that picks up any useful information, or take it to a repair facility for an evaluation. Unfortunately intermittent problems are sometimes very difficult to diagnose.
Ciao.
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Since a few weeks ago at random intervals my keyboard and trackpad become permanently unresponsive. I don't recall any particular cause or change that would have caused this to start happening.
What happens is that the trackpad and keyboard will stop functioning completely. The computer, display etc. would continue to function properly:
The clock keeps ticking.
If music were playing it would continue etc.
Internet connectivity (via an ethernet cable or WiFi) continues to work as well (a download will continue, and even resume if I disconnect and reconnect the ethernet cable).
Presssing the power button will bring up the shutdown dialog as usual (but I can't use it, obviously, so a forced shutdown needs to be performed instead by holding down the power button longer).
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I've made no progress in finding out what could possibly be the cause of this. A few observations:
It has never happened while not using the keyboard (e.g. watch a DVD with TV series for a few hours, and afterwards the keyboard would always be fine).
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It is not a temporary problem, the keyboard and trackpad will not become responsive again after some time (the computer isn't particulary occupied with calculating something big, no beachball and no busy mechanical noises).
It does not happen progessively. It works fine and snappy one second, and I'm touching a dead keyboard a split second later.
I tried connecting a USB keyboard but that doesn't seem to work either (I'm mentioning this since some of the linked threads below close with that as a solution).
Possibly related (although I haven't found anything in these threads):
Keyboard causes trackpad to not function properly
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Sample log from when it happened. It last happened at 21:04:xx:
Jan 14 20:18:39 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x141-192.168.178.13:0!
Jan 14 20:23:49 KrinkleMac.local lsboxd[2155]: @AE relay 4755524c:4755524c
Jan 14 20:26:14 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x142-192.168.178.13:0!
Jan 14 20:29:11 KrinkleMac.local WindowServer[80]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
Jan 14 20:29:16 KrinkleMac.local lsboxd[2155]: @AE relay 4755524c:4755524c
Jan 14 20:30:13 KrinkleMac.local CalendarAgent[6449]: Unexpected EOF, returning last token as fallback
Jan 14 20:30:43 --- last message repeated 1 time ---
Jan 14 20:33:24 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x143-192.168.178.13:0!
Jan 14 20:41:09 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x144-192.168.178.13:0!
Jan 14 20:42:43 KrinkleMac.local mtmd[46]: Set snapshot time: 2013-01-14 20:42:45 +0100 (current time: 2013-01-14 20:42:43 +0100)
Jan 14 20:42:43 KrinkleMac kernel[0]: nspace-handler-set-snapshot-time: 1358192565
Jan 14 20:43:14 --- last message repeated 10 times ---
Jan 14 20:43:28 KrinkleMac.local AddressBookSourceSync[6580]: *** -[IADomainCache init]: IA domains cache is out of date.
Jan 14 20:45:12 KrinkleMac.local CalendarAgent[6449]: Unexpected EOF, returning last token as fallback
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Jan 14 21:01:13 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
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Jan 14 21:02:12 KrinkleMac kernel[0]: USBF: 145216.648 AppleUSBHubPort[0xffffff803a385000]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
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Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.525 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.529 AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.530 AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:15 KrinkleMac kernel[0]: USBF: 145219.530 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF: 145221.123 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF: 145221.123 AppleUSBHubPort[0xffffff8039e80800]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:16 KrinkleMac kernel[0]: USBF: 145221.125 AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:22 KrinkleMac kernel[0]: USBF: 145226.307 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:02:22 KrinkleMac kernel[0]: USBF: 145226.373 AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.196 AppleUSBHubPort[0xffffff8039fd0c00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.196 USBF: 145228.196 AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing getting port status (2)AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.200 AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.200 AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
Jan 14 21:02:23 KrinkleMac kernel[0]: USBF: 145228.200 AppleUSBHubPort[0xffffff8039fd0c00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
Jan 14 21:02:25 KrinkleMac kernel[0]: USBF: 145229.331 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:02:25 KrinkleMac kernel[0]: USBF: 145229.766 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:02:26 KrinkleMac kernel[0]: USBF: 145230.963 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
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Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
Jan 14 21:02:54 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x147-192.168.178.13:0!
Jan 14 21:03:03 KrinkleMac kernel[0]: BRCM2070 Hub::terminate(kIOServiceSynchronous) timeout
Jan 14 21:03:04 KrinkleMac kernel[0]: USBF: 145268.325 AppleUSBHubPort[0xffffff8039bc4c00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:03:20 KrinkleMac kernel[0]: USBF: 145285.139 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:21 KrinkleMac kernel[0]: USBF: 145285.572 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:03:22 KrinkleMac kernel[0]: USBF: 145286.868 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:23 KrinkleMac kernel[0]: USBF: 145288.132 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:03:24 KrinkleMac kernel[0]: USBF: 145288.882 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:03:25 KrinkleMac kernel[0]: USBF: 145289.385 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF: 145329.455 AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF: 145329.456 AppleUSBHubPort[0xffffff8038a96200]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
Jan 14 21:04:05 KrinkleMac kernel[0]: USBF: 145329.492 AppleUSBHubPort[0xffffff803a9a6600]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF: 145330.483 AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF: 145330.703 IOUSBCompositeDriver[0xffffff803b7c3700](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:04:06 KrinkleMac kernel[0]: USBF: 145330.703 IOUSBCompositeDriver[0xffffff803c98b400](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
Jan 14 21:04:09 KrinkleMac kernel[0]: USBF: 145333.634 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:09 KrinkleMac kernel[0]: USBF: 145334. 67 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:10 KrinkleMac kernel[0]: USBF: 145334.916 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:10 KrinkleMac kernel[0]: USBF: 145335.347 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:16 KrinkleMac kernel[0]: USBF: 145340.675 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:16 KrinkleMac kernel[0]: USBF: 145341.108 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:18 KrinkleMac kernel[0]: USBF: 145343.300 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:19 KrinkleMac kernel[0]: USBF: 145343.803 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:20 KrinkleMac kernel[0]: USBF: 145344.644 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:23 KrinkleMac kernel[0]: USBF: 145348. 42 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:24 KrinkleMac kernel[0]: USBF: 145348.868 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:24 KrinkleMac kernel[0]: USBF: 145349.299 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF: 145355. 76 [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF: 145355. 76 [0xffffff8038559600] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 1 of Hub at 0xfa100000)
Jan 14 21:04:30 KrinkleMac kernel[0]: USBF: 145355. 76 [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
Jan 14 21:04:42 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
Jan 14 21:04:42 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
Jan 14 21:04:44 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
Jan 14 21:05:20 localhost bootlog[0]: BOOT_TIME 1358193920 0
Jan 14 21:05:26 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Jan 14 21:05:26 localhost com.apple.launchd[1]: *** Shutdown logging is enabled. ***
Jan 14 21:05:41 localhost com.apple.launchd[1] (com.apple.automountd): Unknown key for boolean: NSSupportsSuddenTermination
Jan 14 21:05:41 localhost kernel[0]: PMAP: PCID enabled
Jan 14 21:05:41 localhost kernel[0]: Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64I've recorded the logs several times now and although a lot is variable (likely unrelated errors and crap). The following 5 lines consistently occur right before the freeze:
1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe
1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
1/18/13 11:06:10.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
1/18/13 11:06:10.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
1/18/13 11:06:24.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
1/18/13 11:07:22.000 PM bootlog[0]: BOOT_TIME 1358546842 0
1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe
1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
1/18/13 11:29:27.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
1/18/13 11:29:27.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
1/18/13 11:30:02.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
1/18/13 11:31:39.000 PM bootlog[0]: BOOT_TIME 1358548299 0
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