Can't use more than one computer

It appears to be impossible to use more than one computer with the shuffle.
Connecting to another computer results in choosing between erasing the library and linking to the second computer's library or not mounting the iPod.
I did not expect this behavior and it is very deceptive.
Tech support seems unable to figure it out. If it can't do it then the techs should say so and the literature should so indicate it
Very unlike what I expect from Apple

Apple cannot aid in the ability to load entire music
libraries from different computers onto one pod as it
would be prone to copyright infringement abuse. That
is why what you are requesting to be done is not
automatic through iTunes.
I understand that. My daughter downloaded purchased music using her sister's computer and the gift card from her sister whom she was visiting on their shared birthdays .
I agree that tech support should just told you
directly what you wanted to know but you are equally
at fault for assuming this ability ever existed
without doing 5 minutes of research.
A simple google of the terms would have yielded the
answer you wanted.
When she got home she wanted some help putting some more music on her shuffle (a gift from us) from a cd of a friend's local band to use during her last chemo treatment the next day. Her Mac is running 8.6 so she asked me to do it for her.
I dragged the files and dropped them on the ipod icon for her thinking that would be the simple Apple way.
Couldn't play them, though I could see them. Couldn't see the purchased music (when double clicking the icon) but could hear the music. That started the search.
I do appreciate the copyright issue but Apple tech should have known the answer right away, not after the fourth tech contact. No where does it state simply that one cannot do this and I don't agree that I am at fault to assume that I could.
Subject closed.
TiBook 15 1 gHz    

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