Can't use my account credit

No matter what I do I cannot use the $25 credit I have on my account, I can't re-enter my ITunes g.c because it says the code has already been used and the only way that I'm able to pay for anything is by using a credit card. I've deleted the credit card prior to one purchase clearing and even though a msg. pops up and says that I can use my account credit to pay for this purchase, every time I click on pay, nothing happens. It's like the credit is there but not really there, ITunes acknowledges it's existence but won't let me use it. ***!? What do I do?

Are you trying to buy a game or application?
Canadian law has recently changed and you CANNOT use an iTunes gift card for anything but music & video.
If you want apps, it has to be credit card, in Canada.

Similar Messages

How can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?

how can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?

If you are just visiting Singapore, then leave the account as it is. If you have moved there, then view your account using the iTunes app on a Mac or PC and change the country/region to your current location and address. If you do not have a bank card, you can fund your account using iTunes gift cards if available in Singapore.

HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?

Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.

How can I use this account without specify credit cards, only for free applications ?

How can I use this account without specify credit cards, only for free applications ?

Click here and follow the instructions.
(94222)

Can I use a prepaid credit card for a developer account?

Can I use a prepaid credit card for a developer account?

No.
A credit card in your name registered with your home address is the only accepted payment mehtod.

I have £16.50 on my account, when i go to purchase a song Itunes wants me to purchase it through a credit card? why can i use my account money?

I have £16.50 on my account, when i go to purchase a song Itunes wants me to purchase it through a credit card? why can i use my account money?

Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html
Regards.
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
1) Visit the My Apple ID website at: http://appleid.apple.com
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
7) Make any other necessary corrections, then click the Save Changes button.
8) Click Log out in the upper-right corner. When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit.

HT202631 How can I use my iTunes credit when part of Family Sharing?

I'm part of my Family Sharing with my family, but now can't use my iTunes credit that's on my account to make purchases. How do I change that?

Hi harifromshakopee,
Thanks for the question. Based on what you stated, it seems like you want to know how purchases are billed. I would recommend that you read this article, it may be able to help the issue.
How iTunes Store purchases are billed - Apple Support
How are Family Sharing purchases billed?
When you initiate a new purchase, it will be billed directly to the family organizer's account, unless you have gift or store credit. First, your store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. iTunes Store credit on your account isn't shared with other family members. So if the family organizer has a $50 credit on their account and another family member initiates a purchase, it won't deduct from the organizer's iTunes Store credit, but will bill the organizer's credit or debit card.
Thanks for using Apple Support Communities.
Cheers,
Mario

I just made a new account and i placed the account in my ipod but now its asking me submit a payment method which i do not want to place because i do not want to purchase any app that requires money. how can i use my account without giving a payment metho

now asks me to put in my payment method. i do not wish to place it in because i am not looking forward to purchase any app that needs to be paid for. How can i use my account but not give in my credit card data?

Create a NEW account/ID using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

Can I use VCC (Virtual Credit Card) For my apple id ?

I want to ask , Can I use VCC (Virtual Credit Card) For my apple id ?

I have just discovered this fact in the past two weeks when I needed to update the expiration date on a virtual credit card number which I have had registered on my iTunes account for years. Apple claims this is a long time policy but considering that I was able to keep using the same VAN for several years by updating the expiration date, I believe the implementation of the policy is recent.
I spoke to two different Apple support people just now and they were apologetic and advised that I leave feedback about the issue at this site:
http://www.apple.com/feedback/itunesapp.html
using the option to leave feedback in the category of managing my iTunes store account.
The support manager told me that the reason for this policy is that it is easy for hackers to steal these virtual numbers and use them--which is ridiculous, because the whole point of the VAN is that it is tied to one vendor only once it is used, and if the vendor changes even one letter in the name when they put through the charge on the credit card account, the charge is refused (at least the way my credit card issuer handles VANs). With any other form of payment, Apple and I would still have a problem with unauthorized charges on the iTunes store and I would have an even bigger problem if the hacker stole my real credit card number and used it anywhere they pleased.
I think this issue should be spread widely on tech sites and anyone who is having this problem should also be sure to leave feedback on the address above as it is supposedly taken very seriously. This is a step backward as far as I am concerned. I love Apple products and will figure out a different way to pay for my various iTunes subscriptions in the meantime but I am certainly not a happy camper right now.

I can't use my account because I'm abroad can I us...

I can't use my account because I'm abroad. I'm using Fawzi.Himada account. Can I give him my credit?

reply to my email

How many computers can I use my account on

I have just started a 6 month contracting role as an in house designer. Can I use my account at this new premisis while still using it at home for my home business?

Hi All,
One Creative Cloud Subscription entitles you to install on two computers.
Can I use the software I download from Creative Cloud on multiple computers?Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
The above excerpt is from link:
http://www.adobe.com/products/creativecloud/faq.html
You can go through various information regarding the Creative Cloud from this link.
Regards,
Rajshree

Can I use one account for both my labtop and my ho...

can I use one account for both my labtop and my home computer?
Solved!
Go to Solution.

Softthunder wrote:
can I use one account for both my labtop and my home computer?
Hello,
Yes you can. You can access your account using any Skype enabled computer/device in any country worldwide.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT204053 Dear Support Team, every time i tried to logon Icloud its gives me wrong user name or password and at the end it show me error " This Apple ID is valid but is not an ICloud Account" then how can i use one account for same Apple ID and ICloud???

Dear Support Team,
Every time i tried to logon Icloud its gives me wrong user name or password and at the end it show me error " This Apple ID is valid but is not an ICloud Account" then how can i use one account for same Apple ID and ICloud?
Thanks

It is not possible to create a new iCloud account using a Windows machine. You must create the account using a Mac (10.7.5 or more) or an IOS device (iPhone etc). Once that is done you can sign into and use the account on your Windows machine.

How can I use same account in 2 iphone with diff contact list?

how can I use same account number but other all totally diff such as contact list, application, everything ..... I found that it's bad on IOS5.
when I used IOS4 .. old verison, I can keep my phone in diff data. Afte upgrade IOS 5, it's bad. Even take photo, it can not focus zoom in and out.

how can I use same account number but other all totally diff such as contact list, application, everything ..... I found that it's bad on IOS5.
when I used IOS4 .. old verison, I can keep my phone in diff data. Afte upgrade IOS 5, it's bad. Even take photo, it can not focus zoom in and out.

HT2589 We have purchase 5 apple minis and would like them all on one account. That way we can monitor the use of these units. they will be used strickly for a business application. can I use one account in itunes or must i have multiple.

We have purchased 5 apple minis and would like them all on one account, that way we can monitor the use of these units. They will be used strickly for a business application. Can I use one account in itunes or must i have multiple.

Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

Can't use my account credit

Similar Messages

Maybe you are looking for