Can't use my epson scanner

Hi all,
Sorry if this isn't the right forum...
I've installed the Mac driver for my Epson 2400 photo... when I start Image Capture the scanner starts straight away, but no other apps can find it (e.g. Acrobat, Photoshop)... they should be able to as it's a TWAIN device.
Has anyone got any suggestions...as a new Mac user I have no idea where to start troubleshooting this?
Thanks
Nige

nigelj and others having issues with the drivers for the Epson GT-2500
I decided to configure the scanner to work both inside the CS3 apps and outside as a stand alone.
I was successful. The prior issue I had - where the Espon Scan Utility would not start on its own as a stand alone interface - was caused by my having installed the more recent drivers 2.95A over those that came on the Epson installation CD.
I was able to correct the problem by doing the following:
1. Turn off and unplug the USB cable from the Epson scanner (either should work I did both just to be safe).
2. Insert the original Epson installation CD and follow the prompts until you get to the Easy Install prompt.
3. Select uninstall. This will remove the previous install(s) of the scanner software.
4. Re-boot the machine or shout it down and re-start. (I did this as a precaution).
5. Download the 2.95A driver from Epson (link is in my previous post above).
6. Open the installer file. It will open a folder on your desktop.
7. Double click the Setup file. It runs automatically.
8. If you check your Applications folder you should find an Epson Scanner Monitor app. It will disappear once you plug in and turn on your scanner.
9. Plug in and turn on the scanner. (You can check the Epson utility in the Applications/Utilities Folder to see if the scanner is Ready)
10. Test the Epson Scan Interface (icon of a scanner) in the Applications folder. It should open with 2.95A on the splash screen that appears when it starts. Close it and then open Acrobat Professional. The GT-2500 should already be selected and ready to go.
Incidentally, I have OS X 10.5.2 (I believe the most current version of Leopard) and this is my only scanner on this machine.
I hope this helps!

Similar Messages

  • How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1

    How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1
    I am not able to see the scanner in photoshop. 

    Are you using a mac or windows? And what version?

  • I just upgraded to Mavericks and can't use my Epson Scanner

    Everytime I try to import with my Epson V600 scanner Photoshop just crashes.   Anyone have this happen and find a solve?

    Thanks for the help, part of it was that I was  using CS3 and that's a big problem with Mavericks.   Instead of spending hours working around it I bit the bullet and signed up for the photoshop cc service.  A bit steep but it's solved several problems.  I do have to say that I really like some of the new features so I'm not as annoyed by Adobe's blackmail as I could be.

  • I upgraded to 10.8.4 and now it won't let me use my Epson scanner, saying "power pc applications are no longer supported." How do I make it work?

    I upgraded to 10.8.4 and now I can' use my Epson scanner  I get a message saying, "ou can't open the application Epson Scan apps because Power PC applications are no longer supported." I also can't synch my old Palm Pilot for the same reason.
    How can I fix this?

    We need to sort out some facts here first:
    •  You cannot be running Mt. Lion on your iMac G5.  What Mac is it?  What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
    •  What is the model of your Epson Scanner?
    •  Have you attempted to scan using Image Capture, located in your Applications folder?
    •  Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
    1)  partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
    2)  install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
                                  [click on image to enlarge]

  • How can i use an barcode scanner and a keyboard at the same time on Ipad

    HI I am looking to find a way to use a barcode scanner and the on screen key bard at the same time, so far i cant seem to find a way to do it.
    Does any one know how this can be done.
    thanks

    It is possible, I use multiple versions, however Firefox official policy is that you use firefox3.6 or 5 ; not firefox 4 which is not secure and not supported.
    The easiest solution may be to use firefox portable http://portableapps.com/apps/internet/firefox_portable/localization#legacy36 although firefox 3.6 will itself not be supported for much longer.

  • Help! How can I hav my Epson Scanner open in PhotoshopCS4/Plug-ins?

    Ok..so all my hard drive was built from bottom -up...CS 4 all installed..and I've got an EPSON GT 20000 scanner; I installed the software INSTALL/disc. So now the scanner just opens from the 'dock. Before it could open in Photoshop"FILE">Import Epson TWAIN...I tried opening the PLUG-ins from my Photoshop disc/(Goodies) but it still doesn't open in Photoshop FILE_IMPORT{TWAIN)! what am i doing wrong? thx in advance, Larry NYC.

    I used to scan directly from and into Photoshop years ago... and then Photoshop no longer supported scanning directly from the app. I use an Epson 3200 and I've had to scan from the dock with the Epson Scan app for years.

  • Can I use a barcode scanner with LR?

    Hello -
    I am taking some school photographs and need to change the file name of each image to the registration number of the pupil.  Is there a way of using a barcode scanner with LR to scan the code of the pupil's reg no and then automatically change the filename?
    I saw a thread here http://forums.adobe.com/thread/799772 - but couldn't find the fields etc referred to.
    While I'm here - can I download LR 4 SDK as part of Creative Cloud subscription? 
    Many thanks

    I beleive you can download the SDK here: http://www.adobe.com/devnet/photoshoplightroom/sdk/eula_lr4.html The link is at the ens after the EULA

  • Can I use an Epson V300 scanner to get photos into Premiere Pro?

    I've got a ton of old print photos that I want to use on a video project for  CS5.5. Rather than matte them and then use my Canon camcorder, can I just buy a basic scanner like Epson 300 and convert them to digital? Will Premiere accept the scanned photos? Or would Photo Shop? The resulting project will be a low level 4:3 non HD using old video tapes, so ultra high quality is not an issue. It's a family history kind of thing. All help greatly appreciated.

    You will want to go through Photoshop first.
    Then, after you have Saved the full resolution scanned files (for later use), Scale them to your Video Project's Frame Size dimensions, or close, for Import into a PrPro Project. When you Scale the Images for your Video, you can choose Save_As PSD, TIFF, PNG, or even JPEG (I am far less inclined to recommend that format, as it is compressed). I choose PSD, which should Import perfectly into PrPro.
    Good luck,
    Hunt

  • Can I use my new scanner in Photoshop x64

    I just purchased a Canon MP6150 and would like to use it in Photoshop just as I used to before, that is with very precise settings. The only available interface is Wia support or something and it is frightfully basic. So what can I do? Which software to use? I'm on Windows 7. Isn't there any x64 compatible Twain plugin available for Canon scanners or something? Thanks

    Very few scanners have 64 bit TWAIN drivers.
    You should use the stand alone software that came with the scanner, or petition the scanner maker for updated WIA drivers and TWAIN 64 bit drivers.

  • How can I hav my Epson Scanner open in PhotoshopCS4/Plug-ins?

    Glad I found this site! I bought new Internal Hard drive for my Mac PRO: Loaded Master Collection CS4, and Installed Software for my EPSON GT20000 Scanner; New problem; I used to be able to open Scanner through Photoshop- "FILE>Import GT20000.  I've loaded the Plug-ins from "Goodies CS4 disc..everything; What am I doing wrong? does CS4 Photoshop NOT support this anymore? My scanner ICON sits in the dock. I want scanner to open up through Photoshop- Not even new driver(I tried this) through /Epson will do it. Do I have to "Copy something..Drag something? any help appreciated! Larry NYC.

    Yeah, you need the TWAIN plugin, but you also need the Epson Scan TWAIN Utility: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=102471&pro doid=63075503&infoType=Downloads&platform=Macintosh
    I'm using the Expression XL10000 with no problems, although I use the Standalone Epson Scan for Batch scanning. Or Silverfast, if I need more control at the outset.
    If you have installed the TWAIN Plugin (as you seem to suggest) reinstall the Epson SW, and restart. Should work fine. HTH.

  • Can't use OfficeJet L7780 scanner from my new Windows 8.1 laptop

    I purchased a new Microsoft Surface Pro 3 laptop with Windows 8.1 and used Windows to install a driver for the OfficeJet Pro L7780 All-in-One.  The printer works with the new driver, but I have no software that lets me control the scanner from my new laptop.  Previously on my desktop with Vista where the All-in-One printer was first installed using a wired home LAN, I had the HP Solution Center software that allowed me to control the scanner from my computer.  I tried to use the Windows Fax and Scan software that is on the new laptop, but it says "No scanner was detected". 
    Note:  I do have the install disks for the All-inOne, but was afraid that they would not work for Windows 8.  Any help will be greatly appreciated!
    UPDATE:  I found out about the HP Print & Scan Doctor and ran it.  It fixed my problem by installing the HP Solution Center.

    Hello danchu8899,
    I understand that you are having an issue with getting the printers software installed. First step that I would suggest is to clear the temp folder. I have included the instructions below, for you to follow.
    1) Press the Windows Key and the letter R
    2) In the open field type %temp%
    3) Click ok
    4) Delete all items listed in this folder
    NOTE: if you are not able to delete the item please skip it.
    Next click on the following link 'HP Photosmart and Officejet Full Feature Software and Drivers'. Click on the orange download button. When the option appears to run or save. Please select the option to save the download.
    After the download has finished, please right click on the software and run as administrator. Then follow the on screen instruction for installing the printer.
    Thank you.
    I worked on behalf of HP

  • I have Photoshop CS5 for Mac.  How can I get my epson scanner to import?

    Why can't I download TWAIN to my CS5Photoshop for Mac?

    If you need Photoshop CS5 in 64 bit mode to access ram over 4GB, Adobe has good advice.
    TWAIN plug-in | Photoshop CS4, CS5, CS6
    I like the Vuescan recommendation. They provide their own 64 bit Twain plugin. It's great if you can afford the paid solution.
    You can try before you buy: www.hamrick.com
    I don't use Twain often, it does put Photoshop on hold until the scan is finished.
    Gene

  • Can I use my epson sx425w stylus wireless printer with my macbook air?? if so how do I link it as Im struggling to get it connected wirelessly

    Ive recently bought a macbook air and have an epson sx425w wireless printer which has been excellent
    when used with my previous laptop and im reluctant to purchase another when its in perfect
    working order, I just cant seem to link it to my macbook for some reason, I cant find my instruction
    manual for the printer but do remember it was fairly straight forward linking it to my lap top
    before?!
    hoping someones had similiar problem and has a resoloution !! help please

    I checked the Epson (U.S.)  website, and found nothing at all about this model printer - no support, drivers, etc.
    I also checked Apple's websites, and found they do offer support for the SX420W.
    Maybe this will solve it:
    http://support.apple.com/kb/PH14143

  • Problems using an Epson scanner with Lion

    I have an Epson Perfection 4490Photo scanner which works with no problem on my Macbook running OSX 10.6 but will not run on my iMac running OSX 10.7.I get either "Falied to open a session on this device" message or "Scanner reported an error" Any ides please?

    Hi, Gramps, and welcome to Apple Discussions. Press and release the F7 key on your keyboard, with the two overlapping rectangles on it. That will toggle the projector from Extended Desktop mode (which it's in now, and which treats the projected image as an extension of your regular display's desktop) into Display Mirroring mode, in which the same image appears on both displays, including the icons on your desktop, the menu bar, and the Dock. Pressing F7 again will return the projector to Extended Desktop mode. I mention this not because I think you'll want to do it, but in case you do it by mistake and wonder what happened.

  • Can I use a Brother scanner on my Mac?

    Has anyone used a Brother 600 Portable Scanner on their Mac?
    I want to get one but would like to have some feedback first.
    Thanks

    I have never used a Brother 600 portable scanner.  However, I do use a Brother all-in-one and have never been more impressed with another printer.  It was very easy to set up and worked well with printing / scanning (over WiFi).
    I would definitely recommend Brother.
    - Jim -

Maybe you are looking for

  • How do I create an iPhoto Library on an external disk

    I have a project that has grown out of all proportion, and for space reasons I wish to move the iPhoto library from the system disk to an external disk and access the pictures from there. Is this possible? I have tried duplication the original librar

  • How do I customize a Dialog Box theme for my macbook pro?

    I am tired of the gray dialog boxes. If possible, I would like to use a picture. I also want a different color bar on the top of the screen. I also would like a different color scroll bars. I also want different options (as in colors) for cursors. Th

  • Library filter in Lightroom 3

    Suddenly I can't search for keywords anymore in library filter. It's gone. I can still find my keyword tags to the right under keywording and keyword list. Were has it gone?

  • Configurations required for  PME and SCE in SAP-CRM 2007

    Hi Friends How to configure the PME and SCE in SAP-CRM 2007. If u have any documentation avilable for those two topics regading the implementation of e-Commerce application. Waiting for ur reponse.. Regards Satish.

  • Background image for email document

    Hi , using cl_bcs i am sending some dat as mail. to this document i need to add the impage of my company as backgournd . I want to how can i store this image so that it will available for transport . thanks, Jaffer vali shaik