Can't use my purchased Adobe Elements:( old computer was stolen)

I bought a new Macbook Pro as my Macbook AIr was stolen. What can I do? I need it urgently.
JOe Kurta

This a user forum.  Nothing can be done here. 
You should be able to contack Adobe Support and get a roll back of the number of installs for each paid for license.  You should have two.
If you have no record of the download, the serial number or anything else, you may be in for a purchase!
Good luck.
Bill

Similar Messages

  • I want to recover keynotes I bought on iTunes (my old computer was stolen). Can I do this without paying for it again?

    I want to recover keynotes I bought on iTunes (my old computer was stolen). Can I do this without paying for it again?

    As long as you sign in to apple store with same id used for the original purchase and authorised your computer you will find that when you download the app it will be shown as free.
    your account has a full history of your purchases so no problem as long as it was purchased from apple store
    see
    http://support.apple.com/kb/HT2519
    and
    http://support.apple.com/kb/HT1420
    (You can Authorise up to 5 computers at a time)

  • I just got an imac and i can't access my itunes.  my old computer was a f***ing dell, ugh.  can i do this or do I have to create a new apple account?

    just got an imac and I cant access my itunes.  old computer was a dell, do I have to create a new apple account?

    Apple does not want you to have two iTunes accounts so perhaps it would be better to cancel the account you used with your Dell and launch a new account for your nice new iMac.   If you cannotmake contact with the original details go to ...
    http://www.apple.com/support/itunes/contact/ - click on Express lane followed by iTunes > iTunes store.
    From there you could negotiate the cancellation process.

  • Old computer was stolen. Replaced with new. Reestablished I-tunes account. Old downloads are still in Cloud how do I get them back without having to repurchase

    My  computer was stolen and I have replaced it. I reestablished my acount with I-Tunes. All of the music that I had purchased is still listed in my acount but how do I get them back without having to pay again?

    Look here: http://support.apple.com/kb/HT2519
    To download previously purchased apps, books, music or TV Shows to your computer
    Open iTunes 10.4 or later on your computer. (You can download the latest version of iTunes here.)
    If you're not already signed in, click Sign In and enter your Apple ID and password.
    After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS the section.
    From your Purchased page, click the tab for the content type you're looking for (Music, TV Shows, Apps, or Books).
    Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
    Click the download icon to the right of each item to download that item.
    Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States.Notes:
    To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see,this article.
    Items that have been refunded by iTunes Store support cannot be downloaded again and will no longer show on your Purchased page.

  • Help! My old computer was stolen so now I have ipod/itunes trouble

    My old ibook was stolen about a month ago, but luckily I had all of my Itunes songs on my ipod. I recently got a macbook, but I don't know how to transfer my songs from my ipod to my new computer. Is this even possible?? Thanks!!
    macbook    

    Yes, it's totally possible to do what you want, you'll just need some software to help you.
    See if this article from the iLounge doesn't help explain things for you: http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/

  • My old computer was stolen, how do I get my ipod touch music on to itunes

    I have had my computer stolen with all my music, both itunes purchased and taken from old cd's, but still had my iPod Classic with all music.  Then got new laptop and transfered music from classic to new laptop.  Great.  Then my classic was stolen and my wife replaced it with a Touch.  Transfered all music that would fit to my Touch.  Still had all original music on laptop.  Laptop stolen again.  Now just have what is on Touch and have a new computer and want to put all the music from Touch to iTunes.  Will only take iTunes purchases.  How can I get all my music from Touch to iTunes?

    Was your backup copy of your computer stolen as well.
    If not, then use that to put everything back.
    The music sync is one way - computer to ipod touch.  The only exception is itunes purchases.  Without syncing: File>Transfer Purchases
    You can buy software to extract the other music.

  • My computer was stolen along with my ipod, just got a new computer and I would like to get my purchase itune stuff how do I do that.

    how can I get my itune stuff back my computer was stolen and I want to replace what i lost.

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • I purchase Adobe Elements Photoshop 12 & Premiere 12 together from a camera shop in town.  When I tried to use the Premiere, it splashed "created with the trial verson" over all of the photos. How can this unsightly watermark be removed. It has severely h

    I purchased  Adobe Elements Photoshop 12 & Premiere 12 together from a camera shop in town.  When I tried to use the Premiere, it splashed "created with the trial version" over all of the photos. How can this unsightly watermark be removed. It has severely hampered my timeline to start and finish this project. Why would a purchase software product purport to be a "trial" version?

    This indicator will appear when you have not registered your product or typed in the serial number for the product.
    Once you've added the serial number, any future products will not display this indicator.
    To remove this this indicator from videos created before you added the serial number, you'll need to delete the rendered files.

  • Purchased Adobe Elements and can't find move tool?

    @purchased adobe elements and can't find move tool?forumnotifier@

    Your second post is blank. Assuming you bought PSE 12, the move tool is here:
    You need to be in Expert Mode to see the full toolbox. Click the word Expert at the top of the PSE window to go there.

  • HT5312 Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    When I requested a new password the e-mail was sent to the old address then the new owner of that address entered their info and I no longer have access to it.

  • I'm an American living on a timed (though long-term) assignment in Ireland. I have both American and Irish bank accounts and addresses. I have two Qs. 1. Can I use the US Adobe site when in Ireland? Or will my physical location prevent me from doing so? 2

    I'm an American living on a timed (though long-term) assignment in Ireland. I have both American and Irish bank accounts and addresses. I have two Qs. 1. Can I use the US Adobe site when in Ireland? Or will my physical location prevent me from doing so? 2. I am working for a not-for-profit organization. Is there a special pricing plan for non-profits, similar to the plans for students, small business, etc? Thanks for whatever help you can give me. (P.S. As a potential customer and past user of Adobe products for 15  years, I find it INCREDIBLY FRUSTRATING that I cannot speak with any Adobe representative, but am continually re-routed instead to a public forum to get what I hope will be accurate information. Not good, Adobe. Your products are amazing. Your customer service leaves a lot to be desired. I don't mean that with disrespect, but as honest feedback.)

    Hi bookchic
    Thanks for your feedback.
    Non-profit pricing is available to eligible institutions via the VIP program which is sold by resellers - see Eligibility guide
    For details of resellers please check here: Adobe Platinum Partners – Value Incentive Plan
    If you wish to purchase an individual plan via Adobe.com the country of your Adobe ID will determine which site you order from.
    Kind regards
    Bev

  • On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.

  • My old MacBook pro died, got a new Mac can I use my cs4 with my new computer?

    MMy old MacBook pro died, got a new Mac, can I use my cs4 with my new computer? Do I need to buy a new license?

    Using Time Machine, or any other such program, to transfer Adobe software from one machine to another works probably less than five percent of the time. Uninstall from your new machine. Run the cleaner tool (do a search for Cleaner Tool on this site if you don't know what it is). Then reinstall properly from original media or downloads.
    --OB

  • I purchased Adobe Elements 7  Help

    I purchased Adobe Elements 7 a few years ago but didn't use it because I thought it was too hard.  I want to start over, but need to find some basic information on how to proceed.   Is there anything out there?

    I recommend the Missing Manual by Barbara Brundage  you.
    Photoshop Elements 7: The Missing Manual (Missing Manuals): Barbara Brundage: 9780596521332: Amazon.com: Books

  • I need a program that will creat registration marks.  can I do this in Adobe elements 11?

    I need a program that will creat registration marks.  can I do this in Adobe elements 11?

    Most of the users look for copyrighting or having a watermark on their images to protect them from illiegal usage.
    If you are looking for this perfect use then below links can help you:
    There are multiple ways to add captions/watermark/copyright info in Photoshop Elements
    Below KB articales should be helpful in this context depending on your need and usage and expertise
    http://kb2.adobe.com/community/publishing/851/cpsid_85114.html
    http://kb2.adobe.com/community/publishing/851/cpsid_85127.html
    http://kb2.adobe.com/community/publishing/851/cpsid_85128.html
    Thanks,
    Garry

Maybe you are looking for

  • MacBook Pro Hard Disk won't stop filling up!

    I was watching a DVD on my MacBook when suddenly I was prompted with a message telling me I had only 200mb left on my startup disk. I found it odd, and continued watching, only to find that 5 minutes or so later I had only 12kb remaining! Currently i

  • Time Machine Error Prevention - Do Not Use "/" Symbols on the names on HD!

    This is a warning message: If your Time Machine Backup Fails with the Message: "The Backup Was Not Performed Because an Error Occurred while Copying Files To the Backup Disk. The problem May be temporary. Try again later to back up.etc.." *If you Use

  • Premiere Pro and AME crashes hole iMac

    Hello together today I set up my brandnew iMac 27 with 3.4 ghz i7 and GeForce GTX 680XM. Now i tried to render some importet projects (stored on my drobo) and premiere pro and Media Encoder crashes a few times my hole system. I have to mention, that

  • Removing ume.admin.addattrs after updating SPNego addon (note 1457499)

    Have succesfuly updated our spnego setup on a development box to  the new add-on version attached to SAP note 1457499 . Now that the User mapping is a little simpler I'm going to going to use mapping mode of 'principal only' with 'logon_id' as the so

  • ProPhoto RGB Conversions to Adobe RGB or sRGB

    With Lightroom using ProPhoto RGB with a 1.8 gamma, what happens to the image on the monitor when converting to either Adobe RGB or sRGB whose gamma is 2.2? Are the image colors simply remapped?