Can't use phone abroad

Hi,
I've just arrived in the Canary Islands and can't get any mobile network. I understand I may need to enable something to allow me to use my phone abroad. Please can someone tell me what I need to do in order to be able to make and receive calls.
Many thanks

Can anyone tell me how I can do it now that I am abroad?

Similar Messages

  • Can't use phone abroad - help!

    Hi
    So here I am in sunny Mexico (very hot!) and am totally unable to use my mobile which is on a 4gee contract. I checked before I left and the website said I didn't need to do anything, that my phone would work okay. I purchased the 120 minute roaming calls plan, and thought all would be well.
    However, my phone totally refuses to connect to any phone network over here. Why?? What is wrong? How do I fix this? I can't call them (no phone!) and I'm not on Facebook or Twitter. What do I do???
    Any help gratefully received!

    No, I didn't know I had to as the website said I didn't need to do anything! I have looked in my account but can't find any setting to do with enabling roaming?

  • If my iphone is unlocked by apple can i use it abroad and then at home?

    if my iphone is unlocked by apple can i use it abroad and then at home?

    Apple does not unlock phones. The carriers do. Once unlocked the phone can be used with any SIM that will fit in your phone. Contact your carrier.

  • How can i use "phone relay" on a iPad mini over iPhone created wifi hotspot?

    How can i use "phone relay" on a iPad mini over iPhone created wifi hotspot?
    It works nicely over home wifi, but for example, i am sitting in my car, phone is in my pocket and I'm using the iPad, call comes in and i don't want to start digging for my phone.
    Is there any way?
    devices:
    iPad mini cellular (no SIM card at the moment)
    iPhone 5S
    Thanks!

    well yes, but it basically makes wifi for the other devices, it basically mimics wifi.
    as i get from your answer, it is not possible?
    it would be common sense to make it work this way also. directly from device to device. no bounce between WiFi router
    Then again, common sense is not that common these days...

  • New Desktop Software is asking for password - which I don't think I ever had now can't use phone either

         After downloading the new Desktop Software, it won't allow my BB Curve 8520 to connect w/o a password -  I do not believe I ever had a password on my desktop software and it is threatening to delete my data if I don't enter correct password ;;; 
         also now I can't use my phone because the same message is coming up on my phone asking for a password - I did have a password on my phone but that password is not working for the desktop software and now I can't use the phone password on the phone - it is asking for some other password which I don't have -
         is there some way to have the password sent to me - I don't want to loose the contacts and other data on my phone and the Desktop

    Hi,
    Just make sure you are typing the right password when DM ask you for it. What I mean is that if your password include numbers you must type in the corresponding letter on your computer keybord...
    It's is a common mistake...
    Now, is your phone asking you for your password or for a SIM card PIN? If you entered your password too many times as the phone was asking for a SIM card PIN it is probably asking for a PUK (sometime called a personal unlock key). Call your service provider tech support, they are the only one that would have your SIM card PUK to help you...
    Until you reach them you can always remove your SIM card (assuming that's your problem...) to be able to use the phone (assuming you're in North America on a CDMA network...).
    Hope this helped, have a good one!
    Gilles

  • Iphone 5 has error during iOS 8 update in iTunes & now can't use phone!

    i really need help! my iPhone is stuck in limbo, plugged into the computer to iTunes and trying to do the iOS 8 update. now i can't use my phone at all! what do i do?

    What computer OS do you have?
    Is your computer iTunes up to date?
    What happen when you connect iPhone to the computer?

  • Can only use phone in speaker phone mode

    I can only use the phone in speaker phone mode. Neither party can hear the phone in regular mode. Any ideas

    Make an appointment for the Genius Bar at the nearest Apple Store if restoring doesn't solve the problem. If the phone is under warranty and there is no water damage or severe physical damage the phone will be replaced. If it is out of warranty or damaged the phone will be $199. This is the case in the US. This is actually a pretty good deal because it is equivalent to a subsidized iphone price.

  • HT4623 my iPhone 5 is frozen while I was updating with iTunes.  Can not use phone and is stuck on the iTunes and USB screen.  How do you fix it?

    I can not use the phone at all.  It is frozen on the iTunes and USB screen.  iTunes is not recognizing the phone as connected either. What do I need to do to fix it.

    Open iTunes on computer. Connect iPhone to computer with Lightning Cable. Hold both home and power buttons for about 20 seconds until iTunes recognizes the iPhone in Recovery Mode. Click the Restore button of iTunes. If there are any problems with this, you have 1 year Warranty with Apple. Make Genius reservation or set up service and take or send to Apple for resolution.

  • IPad can't use phone number

    My iPad can't use my phone number to send iMessage with after update to 6.1.3. I have tried turning it of and back on again but i can only choose my email to send/recieve from.
    Does anyone know what is wrong and how i can fix it?

    Read this kb article and make sure that you go to the very end of the article to find out what to do. You might have to sign out of Messages on all of your iDevices in order to link the iPhone number back to Messages on the iPad. You should be able to do that if you follow the steps at then end.
    http://support.apple.com/kb/HT5538

  • I can not use phone.

    I live in Japan, and am using treo pro(unlocked) in Japan.
    I bought treo last December. And, I had used it until last week.
    But, it became impossible to use phone. (It is displayed as no service. )
    The network service is vodafone(44020OFTBANK).
    That trouble is not solved though I perform a hard reset several times.
    Moreover, that trouble is not solved though another sim card was inserted.
    Wireless LAN and BT can be used.
    Please tell me how to recover my device ?
    My English conversation ability is not good.
    So I want to solve this problem in this forum.
    Post relates to: Treo Pro T850U (Unlocked)

    Thank you for the comment.
    I accessed that site.
    But the site cannot be used now.
    And it is commented that contact directly Singapore.
    I accessed Singapore site, and contacted Chat-Support.
    The operator issued Service Request No, and understood that my device need to repair.
    And I contacted Voice-Support, and requested to repair my device.
    But the operator did not accept my request.
    She said "You should contact the shop in where you bought Treo. And you should request to repair".
    The shop that I bought in Japan doesn't accept the repair.
    And there is no official shop in Japan.
    Why do not Support accept my request?
    Please give advice to me.

  • Can't Use Phone with SCR24 Case & DK48 Dock

    Seems odd to me that when you have tyhe SCR24 case fitted to your Z3 you can't use it when docked.  You can charge the phone with the case on when it is closed but not when you fold it back. If you want to use it you have to remove it from the dock - crazy !

    One of the criticisms of the SCR24 Case was that it doesn't offer suuficient protection particularly in a drop where the front cover can fly open. 
    It seems the SCR26 addresses this important issue by incorporating a clip to prevent the front cover opening.  The SCR24 is no longer shown on the Sony web site as an accessory.
    A real bummer for those of us who spent good money on the SCR24. 

  • Verizon Iphone5 - can I use it abroad with another provider?

    I have a iphone5 that I bought it from Verizon, can I use it in New Zealand under Vodafone account?  Does it need to be unlocked somehow or are all the iphone5 international ready?  I'm going to be deactivating my verizon account for 2 months.

    Can I use the Airport Extreme in this set up?
    Normally, yes. Connect the Ethernet cable to the WAN "O" port on the AirPort.
    IF so, when I set it up, what settings do I need to consider?
    AirPort Utility, the set up software for the AirPort will ask you to name the wireless network that the AirPort will be creating and assign a password for the network
    Use the exact same wireless network name and password that the Motorola gateway is using, and you will have one "big" network.
    If you want to log onto the AirPort network separately, use a different wireless network name and different password when you set up the AirPort.

  • How can I use phone call sharing on my iPhone 4S?

    I have an iPhone 4S running on the latest version of iOS (8.1) and a Macbook Pro Retina (Late 2013) running latest version of OS X Yosemite (10.10 (14A389)). This phone does not have FaceTime as it was purchased in the UAE and it is apparently one of the countries that blocks access to FaceTime, so I cannot use FaceTime to " turn on “iPhone Cellular Calls" in preferences. I have tried all other methods mentioned in this article: Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support

    Pravine wrote:
    "A really bad idea, unless you like malware and the possibility of bricking your phone."
    Jailbreaking is not done to attract malware and possibility and in most cases it is not the case. You are supposedly assuming that jailbreaking is done as jailbreakers "like malware". Your statement is wrong as in essence, jailbreaking your iPhone means freeing it from the limitations imposed on it by your carrier, whether that's AT&T or Verizon, and Apple. It lets you do everything from customizing the look of your iPhone to installing third-party applications (such as titles that are not authorized and available in the App Store) and customized ringtones on it. Depending on how far you're willing to go, you can do even more than that: Jailbreaking even lets you to unlock your phone so you can use it with a carrier other than the one from which you purchased it and in my case you can enable continuity.
    The statement was in the spirit of irony. And no, I do not assume users jailbreak because they actually want malware. However, jailbreaking does indeed make the device far more susceptible to such, and it also occurs far more than you seem to think.

  • Major Problem w/YouMail APP Message won't GO Away... HELP PLEASE, Can't Use Phone

    05-30-2010 09:28 AM
    I tried to download YouMail from BB App world on my BB Curve 8330, it downloaded and I have a message on my phone that will not go away when I click on OK... the message reads: "
    The application YouMail has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by you IT policy" then there is an OK button... I have clicked on this and nothing happens, I have tried several battery pulls and still nothing.  Right now my phone is unable to be used. It is stuck. Over an hour trying to fix so I came here hoping for some help. Thanks.
    Can anyone help??

    This is the music store forum area. Perhpas you'd have better luck in the iPod forums, and post more detail about your iPod.
    http://discussions.apple.com/category.jspa?categoryID=146

  • Can't use phone in europe

    Got HTC Incred 2 and is great.  Now in Europe for first time and email works but not calling.  Any suggestions?  Can't find number to contact verizon from Europe either. thanks

    hps wrote:
    Got HTC Incred 2 and is great.  Now in Europe for first time and email works but not calling.  Any suggestions?  Can't find number to contact verizon from Europe either. thanks
    Thanks Jon_Doh for the feedback and suggestions!
    hps,
    I'm sure it is important to be able to stay in touch with family and friends while you are visiting abroad, so I would like to further assist!
    As Jon_Doh already mentioned, you would've needed to activate global features on your account before leaving the Verizon Wireless coverage area in order for your phone to be able to make calls while roaming.  I would also need to know what country you are in to ensure your device is capable of making calls in that particular country.
    I am including a link with information about international services below:
    International Services
    Let me know those details so I can further assist.

Maybe you are looking for