Can't use subscription

I have and have had an ongoing $2.99/month unlimited U.S./Canada calling subscription.  I am in the middle of my month.  I am unable to make calls. I keep getting an error message telling me that I need credit. If I try  to buy credit (which I shouldnt have to do) it tells me I don't need to buy any as I currently have an active one.
As I use my subscription for work, this is quite annoying.
Thanks,
Gillon
xxx xxx xxxx

skijack wrote:
I am unable to make calls. I keep getting an error message telling me that I need credit.
Hello,
First check to see if you have violated any of these limits:  http://www.skype.com/intl/en-us/legal/terms/fair_u​sage/  If you have you will have to wait until your Plan is reactivated (usually around 48 hours).  If you have not please file here: https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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