Can't use the Verizon reward card

I am not able to pay anything with my Verizon reward card, not even my own Verizon bill.
Try to talk to somebody calling the number in the back of my card (Visa) but there is no option to talk to somebody.
Is that only happening to me? Tried to search around but couldn't find much besides people complaining about not received cards.
Any help/direction will be appreciated.

What is the reason given for not being able to use the card? For assistance, please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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elikness wrote:
That's an interesting question Chris let's look at the original text and parse it:
I just got Ipad 2 16g with wifi but i am moving to japan in a month. Can i use the verizon version of ipad in Japan network?
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Can't use the Verizon reward card

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