Can't use this version of mail with this version of osx

can't open mail since downloading security update OSX 10.6.8

Mac OS X v10.6: "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1

Similar Messages

Mail will not work, it says "you can"t use this version of mail with this version of mac os x. mail version 4.5 help please

Mail icon displays the following "you can't use this version of mail with this version of mac os x"
Mail version 4.5
It was ok on friday, my daughter used the mac to update her ipod to ios6, would this cause a problem?
All my updates are up to date.
Any help, thanks.

!! WARNING !!
about the September 2012
"Security Update 2012-004"
If you've got "Mail.app" in a folder OTHER THAN the root "Applications" folder,
MOVE "MAIL.APP" TO THE APPLICATIONS FOLDER
**BEFORE** INSTALLING THE "004" UPDATE!!
Because *IF* you use OSX's integrated Software Update app from the Apple menu to do the "004" updating, and *IF* your Mail.app is NOT in the Applications folder, then buddy, you've got some sitdown fixit time ahead of ya and/or some internet tie-up time downloading the "004" update file itself.
Been through it all, already. In fact, just got done getting my Mail back up & running. And I tried everything short of attempting to unpacking my "Mail.pkg" receipt file using... whatever... even Pacifist couldn't get it out. So that fixit "Plan D" died quick. And I'm not savvy enough to use Terminal commands to do "Plan E," so that SUDO stuff was my brick wall.
So I compressed my entire "Mail" subdirectory that contain all my emails, for safekeeping during the required surgery, or whatever would work, leaving the original Mail directory where it was. In case something bad happened in all my fixit whatevers, the one thing I *didn't* want to cross paths with was a hosed Library -> Mail folder. Then I'd be pssd. But I can wipe out that ZIP now 'cause all's well now. After 6 hrs of downloading thru a mobile broadband hotspot running at only 14KB/sec speed due to my having gone over my T-Mobile hotspot plan's bandwidth amount (throttled-down after reaching the limit, tho not cut off completely. Kinda nice, but it's a huge speed drop).
I tried moving the two Mail.app versions around, compressing them & then trashing the original so they wouldn't be recognized, blabla, even booted my Mac in Safe Mode & reinstalled the "MacOSX 10.6.8 (Snow Leopard) Update Combo.dmg" update file, which in the past has fixed many problems. But after restarting, not this one.
Like a dummy who ignored knowing better, I had my Mail.app in a folder other than the Applications folder, with only an alias to that being in the Applications folder. NOT GOOD ENOUGH. The updater don't see that as nuthin special or useful.
So if you've got, like I've got, "old" icons for Mail.app (v4.5) in your Finder toolbar & in your Dock that all point to "Mail.app v4.5" in whatever folder you've got that in, other than in the Applications folder (where Apple apparently REQUIRES that it be located, and ONLY there, at least for OSX updating purposes), then after you download & autorun that "004" updater using Software Update, NONE of your pre-existing Mail icons will work. And MOST aggravatingly, **NOR** will your brand-new "Mail.app v4.6" work that came out of the "004" updating installation. So basically, your Mail.app's... all of 'em.... are hosed. But only if you run the "004" update without your "Mail.app v4.5" being located in your Applications folder and ONLY in your Applications folder. And duplicates of Mail.app, scattered around your HDD?? Always a problem with many Apple apps.... The Apple software engineers apparently like 'em to be in the Applications folder, and in ONLY there, and ONLY the latest version, and ONLY 1 single copy of each on your entire HDD. They just don't seem to stress that enough, it appears. Kind of an oversight for them to not emphasize that, IMO...
My recommendation for this particular September 2012 "004" update:
If you run Software Update, and if you see the "Security Update 2012-004" listed as available for download, UNCHECKMARK IT. DO NOT DOWNLOAD IT USING SOFTWARE UPDATE ! Instead, download the actual update file itself.
Same thing, only a different way of doing it. Most importantly, you'll be skipping the auto-installation that Software Update performs.
AND you'll have that update file on your HDD for future fixits, should a nasty "unfixable" problem come up.
First, #1. Do a filename search for "Mail" (Option-Command-Spacebar). Scroll down to where the "Apps" are located in the list under the "Kind" column heading. First, find your Mail.app that's v4.5. Get that bugger into your Applications folder if it's not already there. Next, Trash all other "Mail.app" apps you see in that same list that you may have elsewhere on your HDD.
#2. Go here: https://support.apple.com/kb/DL1586
And download the actual "004" DMG update file: "SecUpd2012-004.dmg"
And of course, it's a biggie.... 270MB... so watching grass grow may be involved here if you've got a slow connection (go to a MacDonalds & do it, like I shoulda done).
3. After downloading, I'd recommend closing down all apps, emptying the Trash, and restarting.
Then, after restarting, run Disk Utility's "Repair Disk Permissions."
Then, doublecheck that the Mail.app version 4.5 is in your Applications folder.
THEN fire up & install "SecUpd2012-004.dmg."
Reboot.
After the reboot, your Mail.app version 4.5 in the Applications folder will have become Mail.app version 4.6 in the Applications folder, and all will be well again.
And you can dump that zipped-up "Username -> Library -> Mail" folder then, too.
Happy Mac'in!
Kevin Kendall
Macbook 7,1
(Apple's very last all-white Macbook model)
2.4GHz - 256GB Crucial SSD - 8GB Crucial RAM
OS 10.6.8 Build 10K549 + Win 7 Ultimate thru VMWare Fusion v5.0.1

Mail suddenly stopped with a message that says : You cannot use this version of Mail with your version of Os X What do I do?

Hi ,
My version of iMac (Os X 10.6.8) seems to be rejecting my Mail programme (4.5) and I'm forced to use Entourage. All my eMails are gone and I have to retrieve them by going into the Hard drive. Very disconcerting. Why did it happen and what can I do?

http://support.apple.com/kb/TS4424
Post back if you need help with this.
Btw, you're in the wrong forum. This one is for older Macs that can't run Snow Leopard.

"Cant use this version of mail with this version of Mac OS X"

Hi all,
Hope you can help.
I have got a new hard disk the other day. Ran a copy from my Time Machine to bring my iMac back to my latest copy. Everything works except my mail program.
Im told I have mail version 4.0 (1075/1076) and it cant be used with Mac version 10.6.1 (build 10B504)
I have tried to look through my Snow Leopard installation disk but cant find the mail program so I could try to reinstall it.
Am I looking the wrong place or do you have some other solution.
Thanks in advance
Thomas

You should be able to find the SL version of Mail as follows:
1. Insert the SL DVD in your optical drive. Locate the Optional Installs folder, double-click to open. Run the Optional Installs installer located inside. In Applications I believe you will find Mail. Check the box for it then click on the Install button. This will reinstall Mail.
2. In case the above doesn't have Mail available for a separate installation then you can do the following:
How to Use Pacifist to Replace Deleted or Missing OS X Components
Insert the OS X Installer DVD into the optical drive. Use a simple utility like TinkerTool to toggle invisibility so you can see invisible items. Alternatively, open the Terminal application in your Utilities folder and at the prompt enter the following:
defaults write com.apple.finder AppleShowAllFiles Yes
Press RETURN.
To turn off the display of invisible files repeat the above command substituting No for Yes.
The install packages are located in the /System/Installation/ folder on the DVD.
Download the shareware utility Pacifist from VersionTracker or MacUpdate. Use it to extract a fresh copy of the missing item(s) from the file archives on your OS X installation DVD. The file archives are in the /System/Installations/ folder (use Go to Folder option in the Go menu of the Finder.)
Here are Four Basic ways to use Pacifist (courtesy of George Orville.)
A. Drag a .pkg icon onto the Pacifist window .....proceed to step 7.
B. Click on “Open Package ....” and navigate to package desired and click “Open” in the open/save window.....proceed to step 7.
C. Insert Mac OS X installer CD and when it mounts, navigate to .... Menu->Go->Go to Folder.
In the path field enter or paste ....
/Volumes/disc name/System/Installation/Packages (where disc name is the name of the CD/DVD that you inserted.
• Click on the "Go" button .....
• Drag a .pkg to Pacifist..... proceed to step 7.
The package you'll need will have to be discovered by trial and error, but for most applications you should start with the Essentials.pkg and/or Additional Essentials.pkg.
D. Insert your Mac OS X install disk 1 .... and open Pacifist.
1. In Pacifist, select "Open Mac OS X Install Packages" ... dialog may appear asking for disk 2, then disk 3 and finally disk 1 again.... {if DVD is not used)...If “Stop Loading” is selected...the procedure will stop!!!
2a. When loading is complete, a new window appears, click the triangle to display contents of each package...Select item and proceed to step 7.
2b. or click the “Find” icon in the Pacifist window and type the name of the software you need.
3. In the list that comes back, click the top most entry for the item that you want. ..... that is the one for the English language.
4. On the top of the Pacifist window, click “verify” .... you will probably be prompted for your password.
5. Enter checks for.... “verify permissions” and “verify file contents.” and click “verify” ....enter password when prompted.... you will get back output which may look like this:
20 files were scanned.
20 of 20 files were present on the hard disk.
0 of 20 files had file permissions that did not match those specified in the package.
0 of 20 files had checksums that did not match those specified in the package.
6. Click “close”. Go to step 7.
Extract or Install........
7. In the Toolbar (upper left), you now have the option to extract or install. Click a file in the lower list and those two icons will be enabled.
8. If “Extract to...” is selected.... navigate to the location where the file will be placed, select “choose”, select “extract” in new dialog that appears,authenicate , if prompted, click “OK”.
9. In the next dialog, click “Extract”.
10. If “Install” is selected... dialog will appear with the location/path of the installed software. Click “Install”
11. Type in your password, click “OK”
• Pacifist will begin to extract files.
12. In steps 8/10ß.... you also have the choice to “cancel”
Notes.....
• Pacifist may find that a file it is installing already exists on the hard disk. Pacifist will present you with an alert panel....
Stop
Leave original alone
Update ..... Default selection
Replace .... Replace option should only be used on full install packages

Cannot use this version of Mail with this version of OSX issue again

OK, so here's a new twist on an old favorite. Have been using Mail with no problems since the 10.5.8 update. Last night I shut my Mac down (something I rarely if ever do) and when I turned it on this morning and tried to launch Mac Mail, I got the error message about it not working with this version of OSX. Did NOT update the OS. Did NOT update mail or roll back Mail. Just shut down and turned it back on. Mail is version 3.5. Have tried all the usual fixes to no avail. Any ideas?
Adam

All of the above. All of them produced the error. Removed apple.com.mail.plist and restarted, and the problem persisted. My fix was downloading the 10.5.8 standalone updater and reinstalling. This produced the behavior removing the .plist should have and Mail started and I was able to reenter account info and re-index my old mailboxes. So, for now, fixed. But since this happened on its own without a recent install of anything system or 3rd party related, we'll see how long it lasts.
Message was edited by: Adam Salerno
Message was edited by: Adam Salerno

Can't use this version of mail with this version of OSX (Mail 4.0)(OS 10.6)

After a mail crash I decided to delete Mail and re-install the Mail App from the Snow Leopard install disk. After it had downloaded from the disk, upon trying to launch I get this message. "You have Mail version 4.0 (1075/1076). It can’t be used on Mac OS X Version 10.6.1 (Build 10B504). For more information, click the Help button." The help button doesn't help. Does anyone know where I can download the most recent Mail to be used with 10.6.1?
Thanks for any help.

Does anyone know where I can download the most recent Mail to be used with 10.6.1?
You can't do that. You need to remember that you cannot download those applications, regardless of the version of Mac OS X that you're running. Deleting Mail was the first big mistake you made here.
If you want to solve your problem, you need to download and install the 10.6.1 Combo Update again; that will make Mail compatible with 10.6.1. In the future, don't delete things unless you know what you're doing and how you're going to get it back. Applications are rarely the problem, so deleting it will do you no good 99.999% of the time.

"You can't use this version of Mail with this version of Mac OSX

"You have Mail version 4.2 (1078/1081). It can't be used on Mac OSX Version 10.6.4 ( Build 10F569)."
I attempt to open Mil on my new MacBook Pro disk and I get this message I did a software update and still the same. Any suggestions. I have re-loaded the Mail app from the CD and this is still happening.

Insert your Snow Leopard Installer Disc, open the Optional Installs folder and double-click on the Optional Install.mpkg file. You will find a list of applications you can reinstall including Mail. Reinstall Mail then run the 10.6.4 Combo Updater that you can download from support.apple.com/downloads/.

You can't use this version of Mail with this version of Mac OS X

Help!
I installed MAC OS X 10.8.3 and after reboot I can no longer use Mail.

It would appear there was a problem installing the new Mail. I suggest you download and install the OS X Mountain Lion Update v10.8.3 (Combo). See if that doesn't fix the problem for you.
Before doing the above drag your old Mail into the Trash, but don't empty the Trash. If the above fixes things for you then you can empty the Trash.
I also recommend that before you do the above you first do this:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

Pop up says I can't use Aperture 3.4.5 with my version of OS X. How do I recover photos?

I am not a techie, so this is extremely frustrating. Years of photos are on Aperture and I can not access them, nor find a way to upgrade the software...not even sure where the photo library exists on my hard drive...or is it proprietary to the Aperture?
I have an iMac, 3.33 GHz Intel Core 2 Duo computer with 8 GB1067 MHz DDR3. Startup Disc Macintosh HD
Any help would be appreciated.

To your other question:
not even sure where the photo library exists on my hard drive...or is it proprietary to the Aperture?
By default the Aperture library will be created in your "Pictures" folder. It will show an icon like a "Fan of Pictures".
You need to update Aperture version 3.6, to be able to run Aperture with Yosemite. When you call Apple Support, they will ask for a proof of purchase for Aperture to be able to send a redeem code. This document describes, what counts as a proof of purchase: Pro Application Replacement Serial Numbers

Got message... you can't use this version of the application mail with this version of Max OS X, after i upgraded operating system to MAC OSA X Snow leopard. How do I get my Mail?

Hi ...just upgraded my Macbook pro to Mac OSX snow leopard and when I tried to look at my mail, I got this message "You can't use this version of the application mail with this version of MAC OS X". What do I do now to look at my mail and receive new mail?

After updating make sure you repair permissions and restart your computer.

You can't use this version of the application Mail with this version of Mac

I just installed 10.6 and all seemed well until I tried to load Mail. I got this response
"You can't use this version of the application Mail with this version of Mac You have Mail 3.5".
I successfully reinstalled 10.6 and I also reloaded the apps that were contained in another folder on the CD. I get the same message every time I try to load the Mail program. I deleted the "mail plist" file and that did not work. So I recovered my old one from Time Machine. Still dead!
My poor wife is so frustrated that she is now using my machine!!! HELP PLEASE!

I successfully reinstalled 10.6 and I also reloaded the apps that were contained in another folder on the CD.
Why would you "reload" any apps? They should have been installed when you installed 10.6. Where exactly did you reload them from?
So I recovered my old one from Time Machine.
...which undoubtedly still contained the old copy of Mail from your last Leopard backup, and not the current version of Mail that should have been installed with 10.6.
What you need to do is reinstall the appropriate version of Mail from your Snow Leopard install disk. You can install one specific program from the install disk using [Pacifist|http://www.charlessoft.com> - though, check carefully to make sure it's been cleared for use with the Snow Leopard install disk!
Whether that will fix your problem or not, I don't know, as I don't know what exactly you've done. It sounds like you've done a lot of things you should not have done, mixing components of your older system into your newer system. It is entirely possible you will need to reinstall the entire system.

I can't open mail/ message "can't use this version of mail with Mac OS X this occurred after security update

I can't open mail/ message "can't use this version of Mail wigh this version of Mac OS X" this change occurred after a security update. tried to open in application with same responce.

Mac OS X v10.6: "You can't use this version of Mail…" alert after installing Security Update 2012-004

TS1572 you can use this version of the application mail with this version of mac osx

Cannot use this version" alert appears when opening application mail with this version of mac OS X, we seem to have lost our mail and now we get this message.

Make sure the 4.5 only is in the /Applications folder alone and not inside any enclosing folder, then run the update again. /Applications is inside the main Macintosh HD folder, not in your Home Folder, if you even have one there. Move the other Mail to the Trash for now, but don't empty it yet.
Link for the update.
http://support.apple.com/kb/DL1586
If that doesn't work, move both Mails to the Trash (don't empty yet) and run both updates, the 10.6.8 Combo update (the link for that is in the Apple article) and then the Security update again.

"You cannot use this version of the application Mail with this version...

I recently needed to replace my hard drive and now when I try to open the Mail application I get the following message: "You cannot use this version of the application Mail with this version of Mac OS X."
Any help is appreciated.

ANSWERING MY OWN POST:
I have tried reinstalling Mail from my Snow Leopard upgrade disk directly and tried it using Pacifist. Neither worked because both simply reinstalled version 4.0. Fortunately, I have a MacBook Pro and it has version 4.1. I copied this directly, which was not ideal (it was quite confused about my mailboxes), but it worked.
The problem is that +Software Update+ did not detect the old version of Mail and Apple does not provide a direct way (that I could find) of downloading the latest version. Each time I downloaded Mail from Apple, it was version 4.0.

You cannot use this version of the application Mail with this version OSX

I just installed 10.5.8 (9L30) via Software Update and now my Mail doesn't work. Instead, I get a dialog box that says "You cannot use this version of the application Mail with this version of Mac OS X." When I run it out of Terminal from /Applications/Mail.app/Contents/MacOS/Mail it runs fine, even though it is Version 3.5 (which is what shows up when I do Get Info on the Mail application in the Applications folder). This is really poor, Apple. This is basic stuff -when you upgrade the OS you have to make sure all the Apps work. How are you going to fix this?

Thomas A Reed wrote:
Apple obviously are stupid enough to release an update that broke mail..
Then how do you explain all the people saying they've had no problems with the update? (Oh, and "Apple are"???)
Not everyone had the problem. Good for them. More than one person had the problem - and perhaps even more will experience it. That means there is a hole in the update process - i.e. something does not work properly in all situations. Apple is not God - they stuff up sometimes, innit? Stop defending them.
No matter whether you use a Mac or Windows machine, you need to do some basic maintenance from time to time to keep things working smoothly. Macs, overall, tend to need less, but you still need to check the hard drive from time to time, and you definitely never want to install an OS update if there's a chance you've got hard drive problems.
So if that's the case, why design an "automatic" Software Update utility that does not do a check of HD integrity if it is so vital to do such a check before installing an OS upgrade? Does that make any sense? Where do Apple recommend such a check prior to installing an OS upgrade? It's not immediately obvious do the average user. Apple have gone out of their way to make claims like "you never have to defrag a Mac". They don't mention anything about HD checks. If it's so fundamental, why not? Is it unreasonable to think that a company that prides itself on good design would think of this?
Thank you for the link for the consolidated update. That fixed it - except that it should have worked first go from the auto updater.

Can't use this version of mail with this version of osx

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