Can't use what I bought.

I bought Adobe Export PDF over a month ago and when I try to convert a document, it just takes me to a page to buy the program. This is getting aggravating. Is there no tutorial for how to use this? I either want help or my money back!!
Thanks
Maria

Hi,
I am sorry the subscription didn't work out for you.I have cancelled your subscription, and set the refund process in motion.
Your refund no is.66182620.
Regards,
Florence

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Can't use what I bought.

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