Can't Use Wi-Fi and VPN At Same Time

Newby to the iPhone, so forgive me if this is a basic setup issue that I have overlooked...
I have a user that when she is at home wants to connect to her Wi-Fi network AND connect to our VPN to sync with email. She cannot do both. When connected to Wi-Fi the VPN does not connect. Turning Wi-Fi off, she can connect. Is this normal?
Thanks in advance.

Richard,
Yes that is a normal operation of the iPhone. It can only utilize one connection type at a time weather it is Edge, WiFi, or VPN

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