Can't validate serial number for CS6

I am on a mac osx 10.8 and I just bought Photoshop CS6 (got the box/cd in the mail) and when I type in my serial it says
"We are unable to validate this serial number for Adobe Photoshop CS6 Extended. Please contact Customer Support"
I spent 3 hours on the phone with Adobe Support and they were unable to solve and gave me a case number. Was hoping someone on the forum would have better ideas.
Seth

I am up to 6 hours of support calls and 2 escalated case numbers and no one can seem to help me. Does anyone have a suggestion for me?

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