Can't verify Apple ID. Get -50 when opening iTunes and error 5002

Hi everyone.
I recently had to replace the harddrive on my Macbook Pro. I went to download an app today from the App Store and it wouldn't let me log-in with my Apple ID. I opened iTunes to authorize my Macbook and experienced two different error messages:
-When I first opened iTunes, I received an "Unknown Error" message (-50)
-When I attempted to log-in and authorize my Mac with my existing Apple ID, it told me "...could not complete iTunes Store request. An unknown error occured (5002).
Did a little bit of searching and found one troubleshoot guide for the (-50) error message that told me to delete my iTunes downloads folder and relaunch. However, when I went to delete this folder I found that it didn't even exist. All that's present is one folder for a Podcast I had downloaded.
Any help?

Do not mind this post anymore, I have resolved the issue!

Similar Messages

  • I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help?

    I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms  are appreciated.

    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

  • Error message when opening iTunes and Mail

    I'm running OS X 10.6.8 on a Mac Book.
    Since the recent 'hack' reports, I subsequently changed my Apple Password.
    Since then, when I open iTunes I get the error message:
    "You are signed in with a different Apple ID than previously used with podcsts. Do you want to sunc these podcast subscriptions and stations with <my e-mail address>?
    If you chose to sync then these podcasts and stations will be merged with any that have been syncing on other devices or computers.""
    If I click the highlighted blue 'Sync' button, it does sync, but it's frustrating that I always get the error message. Why is this happening?
    Also, when trying to use Gmail, I now get the error message:
    "Enter Password for Account GMail.
    Enter the password for user <my g-mail address> on POP server imap.gmail.com"
    Neither my old or new password allows me to use Mail. Can anyone help?
    Thanks

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Error when opening Itunes and quicktime

    when i try to open itunes it says
    "itunes cannot run because it has detected a problem with your audio configuration"
    when i try to open quicktime i get a runtime error.
    i just downloaded and installed 7.3.1. what should i do now?

    This is usually a Quicktime problem. This Apple atricle usually fixes it.
    http://docs.info.apple.com/article.html?artnum=304424

  • Error (-9813) when opening Nike + and Error (11333) when opening Store

    Are they going to fix it? I saw a thread on the 11333 error, but nothing of resolution. I have a new error now with Nike, where it truly impacts me (well, I cannot connect to Nike site and upload my data, so it will stay on the iPod) But I know my account works as I log into the web page for Nike.
    Two issues, do I have to change something on my end, or will we most likely see 7.4.1 in a day or two?

    See my reply #1 in your other thread http://forums.adobe.com/thread/1419961?tstart=0

  • HT201413 I Installed iTunes on Windows XP laptop, connected my iPad 3.  When opening iTunes I only get the list LIBRARY STORE and PLAYLIST.  But I can not see a tab "devices"  where mu iPad appears??

    HI, I need help to transfer a vidoe from my laptop Windows XP to iPad3.  Installed iTunes.  Opened iTunes, Connected PC and iPad.  iTunes does not show iPad under a "Devices" category ? Why?? How do I transfer the vidoe.  PC does show pictures that are on the iPad when I open the iPad files.

    You can only add music to iTunes Match from your iTunes library on your computer, not from your iOS device.  If you have music on your iPad that is not on your computer, you'll have to import it to your iTunes library on your computer to add it to iTunes Match. 
    Music purchased from the iTunes store can be imported directly to your iTunes library by authorizing your computer for the Apple ID(s) used to purchase the music (in Store>Authorize This Computer), then connecting the iPad to your computer, opening iTunes and going to File>Devices>Transfer Purchases.  Music from other sources will require using 3rd party software to transfer to your computer, such as Touch Copy.

  • When opening iTunes I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled, reinstalled many times - nothing! help please.

    When opening iTunes on my new Windows 7 PC I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled and reinstalled many times to no avail, even tried it on a different user account and still nothing. I recently installed Panda Internet Security 2012 (about 12 days ago), initially iTunes worked fine as usual but within the last few days I've been  unable to open it with the same messages appearing. I've read through some of these pages and tried everything that's been advised, uninstalling and reinstalling while internet and laptop security is swithched off, downloading tools to completely remove anything related to iTunes, tried it in Safe Mode, nothing has worked. I've also noticed that in the start menu when I click on iTunes, it says '(empty)' where it should have the logo and ability to start the program, does this mean it doesn't download + install properly each time I've tried? Any help would be enormously appreciated.

    Doublechecking. Have you also tried the following user tip?
    Troubleshooting issues with iTunes for Windows updates

  • Can not verify apple id. The email on my itunes account is no longer good. How do i change my email in my current itunes account?

    can not verify apple id. The email on my itunes account is no longer good.

    You can change it.  At the top of iTunes, click Store > View My Account, log in with your password, View Account.  To the right of your Apple ID click the word Edit, and it will take you to a page where you can edit your email address.
    You are right to avoid creating a new account if at all possible, since having multiple accounts usually causes complications down the line.

  • When opening iTunes, I get the following error message: the registry setting used by the iTunes drivers for importing an burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software.  Please reinstall iTunes.

    When opening iTunes, I get the following error message: "The registry setting used by the iTunes drivers for importing an burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software.  Please reinstall iTunes."
    I have reinstalled iTunes twice and still get the message.
    Any clues??
    Thank you.

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • Can we have triggers that get fired when we Query a table?

    Hi All,
    What could be the pricise answer to the following question?
    1. Can we have triggers that get fired when we Query a table?
    2. What the relation of triggers and delete, truncate statement in one line?
    3. What is data modelling? Why is it necessary?
    4. Which are not mandatory but essential files in Oracle?
    Regards,
    AAK

    1. Can we have triggers that get fired when we Query a table?for INSERT, UPDATE and DELETE statement, yes
    for SELECT statement, no.
    Question 2 is not clear for me.
    Question 3 is very very general ...
    4 >Which are not mandatory but essential files in Oracle?
    all database files (initialization file, control files, datafiles, redo log files) are mandatory. What is not mandatory but considered as a (very) bad practice is
    to have only 1 control file and only 1 redo log group with 1 redo log file.

  • Can I use apple tv in India when I buy it in the USA?

    Can I use apple tv in India when I buy it in the USA?

    Welcome to the Apple Community SOM_PA.
    Certainly, you can use it anywhere, obviously without the services which are US only (i.e Disney etc)

  • HT204053 I have made an Apple ID 10 months ago...But when I use it I get a message that says your Apple ID does not exist in iTunes and also Application Store...

    I am living in Iran...I have made an apple ID about 10 months ago to use free Apps available in ITunes and Application Store...But I always get a message which says your Apple ID does not exist in iTunes and Application Store...Please guide me how to use iTunes and Application Store for downloading free Apps and music...

    It sounds like you haven't yet setup iCloud with that account and you need to do that on a Mac or iOS device.  Once setup, you can enable iCloud on a PC, but it needs to be setup first.
    See Creating an iCloud account: Frequently Asked Questions
    Which says in part:
    You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
    ivan

  • How can I email Apple or get in contact with a Manager

    How can I contact Apple by email?  I am sick and tired running in and out of The Apple Store in Belfast to get my MacBook Pro fixed

    Are you still covered by Applecare (3 years)? If so, simply call Apple support. If you're out of warranty, you can still call them, but it will not be free - in that case, your local Genius Bar is the best place for a free diagnosis.
    Care to share what is wrong with your machine?

  • Whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

    I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

    Bucktr09:
    I'm having the exact same problem.  I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen.  I can get my library content but the store is a no go.  Is there any one out there with a solution?

Maybe you are looking for

  • Errors occure during iTune upgrade

    I checked for available updates and was informed that new version 11.0.2 of iTunes is available. After selecting "Install" updated was downloade. While in installing stage of updating iTunes I get a message: "An errors occured while installing the up

  • Document review in workflow

    Hi folks, is there a simple way to review the document sent via approval workflow to the user? In the default approval workflow only the location of the file is provided; since I want to check the document before approval I have to go to this locatio

  • Updating my firmware for my ZEN mi

    can somebody please tell me how to update my firmware on my ZEN micro because i cant put anything on it and i dont have the cd but some said i can use WMP

  • Class exporting

    Hi. In the initial screen of Class Builder we can create global class using class(local) written in the ABAP program ( menu path: Object type -> Import ->  classes in program ) . Is there any way to do opposite action? I want to save whole global cla

  • Storage Type Search for Multiple Storage Types

    Hello experts. I have an issue that I cannot seem to resolve. Background - We are using kanban strategy 0006 in order to move materials from Plant A to Plant B.  Plant A is warehouse-managed but Plant B is not. - Within Plant A we have one wm-managed