Can't Video Chat with iChat and AIM for PC

I recently bought a MacBook Pro and I'm using iChat (obviously). I've tried many times to have a One-Way Video chat with my friend who is using Windows XP and the newest version of AIM for Windows. When we connect to the video chat I can see myself but on his end he only sees a black screen, he is unable to see me. Help??

Hi,
You could try Limiting the Bandwidth (ichat Menu > Preferences > Video Section > Bandwidth Limit) to 500kbps. (Possibly try 200kbps as well)
If the latest version of AIM on PC includes the "Real Time" Option, it should turned Off. (It is a feature to send Text as you type but effects the Video end as well).
Also read through this Users Tip http://discussions.apple.com/thread.jspa?threadID=1968438
There is no guarantee of success I am afraid, despite both apps supposedly being compatible.
9:13 PM Wednesday; July 28, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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Can't video chat with iChat 6.0.1 with Verizon Fios modem,MI424WR.

Can't video chat with iChat 6.0.1 with Verizon Fios modem, MI424WR. Get error "Router type is Restricted, Port Restricted, Symmetric, or Unknown." How do I configure the router? I have allowed iChat incoming connections in my Mac (10.7.2) firewall. GChat and Skype work fine.
Thanks

Hi.
You have to configure Port Forwarding on the Verizon FIOS Modem Router for iChat.
http://support.actiontec.com/doc_files/MI424WR_Rev._G_User_Manual_30.16.0_v1.pdf
Excerpt from pages 109 & 110:
"To set up basic port forwarding:
1. Click the arrow next to “IP Address forward to or select from menu” to display a menu and either enter the IP address of the item to port forward from, or choose an item from the drop-down menu (choose your machine by host name, since the internal ip address changes from time to time, after the lease time expires).
2. Click the arrow next to “Application to forward...” and select a pre-configured application from the drop-down menu (if iChat is not present in the list, you'll have to set up Advanced Port Forwarding).
3. Click Apply. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen. "
" To set up advanced port forwarding (custom ports):
1. Click the arrow next to “Application to forward...” and select Custom Ports from the drop-down menu.
Con
2. Enter the host name (from the drop-down list) or local IP address of the computer providing the service in the “Specify IP” text box. Note that only one local network computer can be assigned to provide a specific service or application.
3. Click Advanced.
4. Select the Internet protocol to be provided from the “Protocol” drop-down list. Depending on the protocol selected, additional options appear in the screen.
5. Select the connection with which this port forwarding rule will be active from the “WAN Connection Type” drop-down list.
6. To select a port to forward communications to (this is optional), select “Specify” from the “Forward to Port” drop-down list, then, in the text box that appears, enter the port number. If no port is identified, select “Same as
Incoming Port.”
7. If this port will be active all the time, select “Always” from the “Schedule” drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about
schedule rules, see the “Advanced Settings” chapter of this manual).
8. If source and destination ports need to be specified, select Specify from the drop-down menu list (by clicking on the appropriate arrow), then entering the port numbers.
9. Click Apply to save the changes. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen."
Ports used by iChat
Good Luck.

I can't video chat with iChat people in Messages...

I have Messages on OS X 10.8 but my friend has iChat still so i made an AIM account to chat with her. This worked. But now i can't video chat with her. We can both send invites to video chat but the other person cannot accept/see them. All that happens is the camera turns on...

HI,
All the Google IDs I know that work are in the form of [email protected] of [email protected]
Both these types are Google Mail IDs
I know of other names that look like [email protected] bit these are not Mail Accounts and do not work with the Google Talk servers (talk.google.com as seen in iChat Preferences > Accounts > Server settings for a gmail account name)
A random set of character sand numbers and that ending sound more like a Google Chat room rather than his ID.
8:03 PM Tuesday; January 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
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"Limit the Logs to the Bits above Binary Images."  No, Seriously

Can't video chat with AIM only .mac users like me.

Hi,
I'm running the latest iChat AV.
There seems to be alot of posts regarding people being unable to chat with .mac and only AIm but my problem is exactly the opposite. I can only video chat with other .mac users and not with AIM users. (I am .mac).
Nothing here involves a PC, all accounts are on macs. Any .mac friends I try and video chat to it works great, but any mac AIM users all I kept getting are 'failed to respond' messages. I failed to respond or they did depending on who initiated the video chat. All type chatting works fine. I have no firewalls and plenty of bandwith. To the best of my knowledge the AIM users have no firewalls either. Any ideas?
Thanks.

Hi Rodi,
There has been one report of a .mac user contacting .mac because of this problem. He said he was informed that they were aware of the problem exsiting for some users but that they could not tell which ones.
They did something to his account that made it work (some problem with the .mac user list and the AIM Servers)
I suggest you explore this as well.
Ralph

I can't video chat with an AIM buddy, why??

I have family with AIM on their pc, I can't video chat with them. How come? I am new to mac, just had it for a few days. please help if you can. Thanks

Hi,
Welcome to the  Discussions
At the top of the Topic area is a section on Recent Users Tips.
Have a look at this one first
http://discussions.apple.com/thread.jspa?threadID=1968438
8:12 PM Monday; December 14, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

I have I pad and IPhone my daughter had iPad how can I video chat with her

I have a iPhone I gave my daughter my iPad how can I video chat with her?

Next time before having to pay this regular Microsoft tax, include your iTunes library with your computer's backup per the instructions included with this link.
http://support.apple.com/kb/HT1751
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, or iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to re-authorize your computer with your iTunes account with iTunes if you haven't already done so. With your iPad connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPad.

Who can you video chat with?

who can you video chat with? is it only for other users of a mac computer? .. or can anyone with a webcam have chats with you via iChat AV? Someone please explain how you add people into a video chat. Thanks, its much appreciated,
Andrew

If there is a camera displayed next to your friend in the contact list you can invite your friend by clicking on that camera icon. You need to use iChat for video chats with more than one friend the same time. (friends using iChat can invite you to a multi person video chat and add others if the iChat user initiates the video chat)
Windows users need AIM 6, the iChat application only runs on Mac OSX.
Message was edited by: Jan Pieter Melchior

Can't video chat with buddy.

I have the most recent version of ichat and snow leopard, and I can't video chat with my Buddy on ichat/AIM. She has a PC (and has a camera) and whenever I try to video chat with her, it says waiting for a response, and then when she accepts it says she canceled the invitation or something else along those lines. When she tries inviting me it tells her that an error has occurred and she should restart AIM.
I tried restarting my ichat, and restarting my macbook, but it still says the same thing. She also has a PC laptop with a built in video camera, and AIM, and it lets me video chat with her on that (she doesn't like using that laptop because it's slow and the camera isn't that good), it also lets me video chat with other mac users. Please help me with this problem!!!!!! I have tried everything, but with no luck. Is it her PC or my mac? PLEASE HEELP!

Hi,
Welcome to the  Discussions
Based on what you have posted it look like her PC.
Has she allowed AIM through the Windows Firewall as an Exception ?
Has she allowed it though her Router or modem ?
8:43 PM Wednesday; December 23, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Trouble video chatting from iChat to AIM (PC)

i just recently purchased a MacBook Pro. kinda new to the OS. but ive downloaded aim as well as tried using ichat to video chat with someone on aim who has a PC. and when i send the request and they try to accept an error msg. and when they request they get an error also. any help greatly appreciated.

Hi,
This Users Tip was written some time ago but does contain transferable info.
Basically the AIM end has to be allowed through the Windows Firewall as an Exception.
The Ports AIM on a PC uses also have to be allowed by some method in the routing device at that end.
It does pay to try and use UPnP as the method to allow ports at Both ends.
Trillian Pro mentioned in the Users Tip is another App that can Video to iChat.
The Pro Bit is a Add-on needed to do Video and Audio Chat and is the bit that costs.
Again as a NON Microsoft app it has to be allowed through the Firewall as an Exception.
At your end go to the iChat Menu > Preferences > Video Section and set the Bandwidth Limit to 500kbps
This is more than enough for a 4 way Video chat between Macs but may help the PC end.
9:43 PM Monday; October 31, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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"Limit the Logs to the Bits above Binary Images."  No, Seriously

Can i video chat with someone on a windows pc using yahoo messenger?

hi, i am considering buying a macbook laptop and would like to know before i purchase, can i video chat with someone using a windows pc with vista os on it if we are both using yahoo messenger? if so please tell me how to set that up correctly b/c the tech support site hasnt been helpful. Also, can i plug my Logitech QuickIM or ExpressIM webcam into the usb port and the macbook pick it up and allow me to use it with yahoo messenger to video chat with? can i still use the headphone earbud that came with the webcamera also if i plug it into the headphone jack on the macbook? if so how do you do that? i know that macbook has a built in webcamera, but i like to turn the camera instead of having to turn the computer all the time to show different parts of areas, etc. in my house, etc. please help me so i will know whether or not to purchase it or not. and also, can i use microsoft outlook to check my email with on a macbook, or what email program would i need to use?
email me at [email protected] with answers please.

regarding video, yes you can do a video chat with another pc user. the pc side has to right click your name and find the "view video" (using yahoo mesenger and built in cam)
have not use audio though so i can not assure you that it would work. (but most probably it would)
as to using external cam and mic, you can try to borrow someone else cam or go to a mac store and ask for a demo
as to microsoft outlook... there is no mac version of microsoft outlook as far as i know. (correct me if im wrong) how ever you can use bootcamp and have windows installed and use your mac as if your using windows

Can't video chat with a pc user

I just bought a macbook and I can't video chat with my parents who use a pc but have a webcam. Help pleae!!

Both of you use Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/

IChat can't video chat with AIM user

My mother in law has switched from PC to iMac, and wants to video chat with her grandchildren. They are on a PC, and have installed AIM 5.9. Can IM fine, but as soon as we try to hook up a video chat, it fails to connect, saying:
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details etc etc...
Firewall is off in OSX
Any ideas?

Hi
See for mac and pc setup http://www.mvldesign.com/videoconferencetutorial.html
If your tring to video with PC then you might be better off using Skype to do video between Mac and PC.
Mac version http://www.skype.com/download/skype/macosx/index.html
PC version http://www.skype.com/download/skype/windows/helloagain.html
Tony

I recently installed Mavericks and now I can't video chat with sister who has ichat, is there a fix?

Is ichat on an older machine compatible with Mavericks Messages video chatting? Is there something I can do to video chat with someone who has ichat on an older machine? They aren't going to upgrade so am I stuck with Skype? We really liked ichat.

Yes, I can video chat with someone on Skype. I only ichat with my younger sister and she doesn't ichat with anyone else. I don't have anyone else to try out the video chatting with in Messages. She's not tech savy and doesn't feel comfortable doing anything to her program. A friend may try to get her up and running on Skype, we just liked chatting with the Mac programs.

IChat behind NAT can't video chat with AOL IM

I've been trying to get iChat to video chat with AOL IM for a month, with intermittent success. iChat to the apple test accounts works perfectly, but with AOL IM it always says I didn't respond. I finally used a packet sniffer to debug the protocol communication, and found the problem.
My problem is my mac is behind a NAT firewall. iChat doesn't properly detect my public IP address. When it negotiates the video chat with AOL IM, it gives the local, private IP address only useful behind the NAT, not the public IP the NAT uses. I can see it right there in the video chat request packet.
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MacBook Pro Mac OS X (10.4.5)

Hi Jim,
On devices that do not have UPnP then yes it is either Port Forwarding with all 29 ports if doing Jabber, Bonjour and AIM or Port Triggering with fewer entries if you have that.
If you have either UPnP or Port Triggering then you can effectively keep DHCP as they allow multiple computers and the entries or turning it on in the case of UPnP do not point to a specific computer.
Staic addresses are best with Port Forwarding as there is a possiblity that the IP address will change with DHCP.
The pics on this site show only Port Forwarding.
There are however several versions of this router and also variations as to numbers in different countries so in fact you may have UPnP. Firmware updates from Netgear may also give you UPnP.
10:12 PM Sunday; April 30, 2006

Can't video chat with somebody that's on a phone it pops up and says problem with recording device

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(i.e. compress DxDiag.txt ---> DxDiag.zip)

Can't Video Chat with iChat and AIM for PC

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