Can't view BB usage monitor

I've been getting this all day when I try to access my usage monitor
Has anyone else had this problem ?
Del.

djh22 wrote:
I've been getting this all day when I try to access my usage monitor
Has anyone else had this problem ?
Del.
Hi Del.
Just tried mine (via one of my links as usual ) and can see it fine.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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Can't View on NTSC Monitor

For some reason, I cannot view sequences on my NTSC monitor. When I go to log and capture, it does play back and I can see it on the computer, but whenever I go to "External Video," it is selected to off and even if I change it to "All Frames," it stays on off. Thank you!
Alex

Shane's Stock Answer #8: External Monitor Viewing
If you are working with DV, this is simple. First connect your computer to a camera or deck via firewire, Then connect the camera/deck to your TV/Monitor via RCA or S-Video.
Then start up your camera and tv, then open fcp.
Go to the View Menu, choose > External video > all frames
VIEW>Video playback should be Apple firewire NTSC (If you are using an NTSC set)
VIEW>Audio playback should be Audio follows Video
Techinially, this should send synched video to your TV
If for some reason you can't view your timeline on your external monitor, there are a few things to try:
1) Make sure that the camera/deck is connected and powered on BEFORE you open FCP.
2) In the Final Cut Pro menu select AUDIO/VIDEO Preferences and make sure your signal is being sent out thru Firewire DV.
3) Go to the menu and select VIEW>EXTERNAL>ALL FRAMES.
4) Click in the % box above the image and select FIT TO WINDOW.
5) Go to VIEW->refresh A/V devices
6) Make sure the Log & Capture window is closed
If you want it to play in both the canvas and the external monitor you need to go to the FINAL CUT PRO menu and select AUDIO/VIDIO settings and make sure MIRROR ON DESKTOP is selected under the PLAYBACK OUTPUT section.
If you are working with HDV footage, FCP 6 allows you to view this via firewire, but ONLY as downconverted DV. It won't look the best, but you can see it. To do this,
If you need to view any format other than DV at full resolution, then you need to look into capture cards. Several standard definition and high definition models are available from www.aja.com and www.decklink.com. With these options you'll need a proper monitor to view full broadcast colors, but all models allow for realtime standard definition downconvert, allowing you to view HD on an SD monitor.
The Matrox MXO is another option that is output only, but allows you to view your footage on an Apple Cinema Display at full broadcast qualit Shane

Can't view from external monitor

You know when you have your DV connected to your mac, when you edit, the LCD on the DV would show you the final output of your project? I've been using that to see what my final output is but suddenly it's not working.
I mean, everything else works great, I double and triple checked my setting under the audio/video setting and the playback output is set to apple firewire pal, but I still can't get anything from my DV. What else should I check?

#8 External Monitor Viewing.
Shane's Stock Answer #8:
A simple path is mac > firewire > camera or deck > rca cables > tv
Then start up your camera and tv, then open fcp.
Then go View > External video > all frames
Video playback should be Apple firewire NTSC (If you are using an NTSC set)
Audio playback should be Audio follows Video
Techinially, this should send synched video to your TV
If for some reason you can't view your timeline on your external monitor, there are a few things to try:
1) Make sure that the camera/deck is connected and powered on BEFORE you open FCP.
2) In the Final Cut Pro menu select AUDIO/VIDEO Preferences and make sure your signal is being sent out thru Firewire DV.
3) Go to the menu and select VIEW>EXTERNAL>ALL FRAMES.
4) Click in the % box above the image and select FIT TO WINDOW.
5) Go to VIEW->refresh A/V devices
6) Make sure the Log & Capture window is closed
If you want it to play in both the canvas and the external monitor you need to go to the FINAL CUT PRO menu and select AUDIO/VIDIO settings and make sure MIRROR ON DESKTOP is selected under the PLAYBACK OUTPUT section
Shane

I have a PAYG account with EE. I can't view my usage on my account. Why not?

When I try to view my usage I always get an error message. Is there any way I can view usage for my PAYG account? or is that service restricted to contract accounts only

Thanks for the super quick reply, Claire! How long have you been registered for? It sounds like a technical issue you may want to talk with EE about directly... Here's how to get in touch with the EE Customer Service team:
If you're on Twitter, you can tweet them @EE, however If you'd prefer to talk to someone, you can dial:
150 from your EE mobile phone
If you're ringing from another phone, it's 01707 315000
For handy text codes & more, check out this page: http://ee.co.uk/help/get-in-touch Cheers,
Titanium
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I can't find my usage monitor?

Hi there,
I've been logging in and out all day trying to find my broadband usage monitor on 'my services' but it seems to have vanished and not returned???? I've tried looking through the help sections, alas there wasn't anything there of any use! Is there any other way of seeing how much I'm using?
Solved!
Go to Solution.

Hi,
Have a look here at Andy_n post message 9
http://community.bt.com/t5/Other-BB-Queries/How-do-i-check-my-download-usage/m-p/204147#M4966
He has some handy shortcuts
toekneem
http://www.no2nuisancecalls.net
(EASBF)

How can I view an external monitor in FCP (Lion)?

What setting in FCPX allows the output to go to an external HDMI monitor? I can see the desktop on my monitor but I need to know how to view the timeline from FCPX.
Any help would be GREATLY appreciated!
Thanks in advance!

Window>Show Viewer on the Main (or Secondary) Display.

Help - can't view clips in monitor

I'm running iMovie4 and suddenly can't see any of my clips in the monitor. Just get a black screen. consequently can't edit or play them at all. What's happened?

Hi l
Most common origin to this is:
• Running low on free space on the Start-up hard disk
less 5Gb - nothing should work OK
5 - 10Gb might work slow and instable
25Gb free space - my goal after importing material to my movie
else
There are several different origins to this. I would.
• delete the iMovie pref file
• run: Repair permissions (Apple Disk Util tool)
• start from another hard disk or CD/DVD then
run: Repair hard disk (Apple Disk Util tool)
• start a new account and log into this and re-try
• remove third party plug-ins if any new is added
• remove resently added new fonts.
Try one at a time and see if it works.
Q:
• How much free space is there on Your int hard disk
• Is there any ext devices connected
• Mac OS X.4.?, iMovie v. 6.0.3 ? and QuickTime version ?
• Did You put in any third party plug-ins to iMovie or into QT ?
• is you Mac as "factory delivered"?
• or did you install a new iLife version?
• or did you de-install any files/apps, e.g. using "Multilingual" etc. pp
(from Karsten)
• other programs that interferes like < Unsanity APE >
< FileVault > etc.
• I finally copied the iMovie folder in the other user's library to my library
and I dont know why, but it fixed it! (skcomp123)
1. Sequre that there are at least 20Gb free space on the internal hard disk.
2. Try not using any external hard disk
3. Versions I would use: Mac OS X.4.? + iMovie 5.0.2 + QT 7.0.4 (I think)
QT v 7.1.6 I guess can give problems - MY personal opinion
4. Delete iMovie pref file
iMovie
-->/Users/YourName**/Library/Preferences/com.apple.iMovie.plist
and
-->/Users/YourName**/Library/Preferences/com.apple.iMovie3.plist
5. Run: Repair permissions (Apple Disk Util tool)
6. Start from another hard disk or CD/DVD then run: Repair hard disk (Apple Disk Util tool)
7. Start a new account and log into this and re-try.
Yours Bengt W

The usage monitor is currently not available

BT.com message...
"The usage monitor is currently not available for a small number of customers. We understand how important it is to monitor usage, and as you're not able to view the usage monitor we will not charge you for going over your usage limit this month. You don't need to do anything, we'll take care of that."
Well, finally BT's complete lack of ability to manage their core business is paying off.....can download/will download.....FANTASTIC!!!
And if you aren't affected by this and Do go over your limit...I'd complain to ofcom....you can't treat one customer one way and another a more preferential way....
Oh, and if you pay for anything more than 10MB download per month, I'd also ask for a discount......
Thank you BT...may your utter incompetence reign supreme forever....
All hail the God of failure...yes, Mr Buckley...I'm genuflecting in YOUR direction!!!

Hi Guys,
Thanks for raising this. I am sorry that you are having problems with the usage monitor. I would like to sort this out.
Can I ask that anyone having issues, Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

When is the usage monitor going to be fixed?

I have been getting this message for months now,
"The usage monitor is currently not available for a small number of customers. We understand how important it is to monitor usage, and as you're not able to view the usage monitor we will not charge you for going over your usage limit this month. You don't need to do anything, we'll take care of that."
When is this going to be fixed? how many other people are getting this message?
Regards,
Frogman

I get the same message as you ukfrogman
Only been on BT Infinity for a couple of weeks. Had the usage monitor for the first few days, then it dissapeared and I now get the same message as you.
Cant say that I am too bothered, as I am not on an unlimited package

Data Usage Monitor

Hi
I hope someone can give me an answer to this.
Since signing on to BT Broadband last April I have been unable to access the data usage monitor. All I get is an 'error' message saying that the data usage monitor is currently unavailable to a small number of cvustomers'. On the phone to 'tech. support for almost 90 mins today being passed around. No one is able to tell me why I can't access this info
Any ideas?
Thanks

I'm not sure if anyone knows why some customers can't access the usage monitor. If you're on an unlimited plan, it doesn't really matter. If you're on a limited usage plan, then you are effectively on unlimited until BT fixes the problem.

Can not view monitor values in the management portal

hi
in the last 3 days when trying to view the monitoring values on cash we receive the following error
The server could not retrieve metrics (Internal Server Error).
we can not see the usage values .
is there an alternative method to see the numbers
best
Guy

Hi,
I receive this error even if I create a new cache preview yesterday, however, it didn't give me error today, all cache preview works fine today, what about yours? May be a glitch.
Best Regards
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Can't find the BT Usage Monitor - How do you get i...

Hi,
I can see from the forum threads that there is a BT Usage Monitor that you can access through My BT. However, when I look at my 'My BT' account, there is no sign of the usage monitor.
Any help in getting access to it would be appreciated.

wolfmanii wrote:
where is the broadband tab? I do not seem to have this when I scroll down to the manage your services
Hi.
If you want a short link, I've got bookmarked :-
https://www.bt.com/appsyouraccount/secure/cyahub.do
hence you enter your bt.com login (unless already logged in), and follow the instructions Storm_Force gave.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Can I view usage with an EE PAYG account?

I have an EE PAYG account. I have repeatedly tried to view my usage in my account, but keep getting an error message saying 'something has gone wrong'. Is this something I can correct on the phone itself or a problem with the account or system?

Turn off wifi and click open the MyEE app.
Now try and sign in, this is how I fixed my daughters PAYG MyEE app.

Under "View My Usage" why can I not see all texts or phone calls listed?

When I am on-line on my verizon wireless account under "View My Usage" ... the list doesn't reflect all texts or minutes. Why is this?

Do you have an iPhone? Are you using an app to text, rather than the standard texting? Those will use data and will not show up on your text logs.
Calls may take up to 48 hours to show on the call logs, and longer if you were roaming or in extended network when the call was made or received.

Can't view or edit Application Insights webtests in the new Azure Portal

I'm in the process of setting up Application Insights for an Azure Cloud Services Web Role. Things have been looking good so far - I've enabled App Insights telemetry to the VS2013 solution, configured correctly and am getting usage/monitoring data
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I set up my first "webtest" on Friday to monitor the site availability from three separate locations around the world and alert when down; however, logging in today shows my webtests graph as blank, i.e. contains no data.
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on the production site, deleting and starting from scratch whenever there's a webtests problem isn't going to be an option.
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Hi Chris Haigh,
We are working on this thread and will try to reply with the proper resolution as soon as possible.
Regards,
Azam khan

Can't view BB usage monitor

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