Can't view CR2 raw files in Bridge CS6 from Apple laptop pro - why?

I've got Adobe Bridge CS6 installed on both my desktop and laptop pro. For some reason I am not able to view the CR2 raw files on the laptop pro. Does anyone know how to fix this issue?
Thanks!!

"CR2" files is meaningless. You need to specify the exact Canon camera model that generated them. There are many flavors of CR2 raw files.

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Can't view Camera RAW files in Bridge or Photoshop CS4 after upgrading to Mac Mavericks X OS.

After upgrading my Mac operating system to Mavericks X I can no longer view Camera RAW images on either Bridge or Photoshop CS4!
I'd already fixed the issue of not even being able to launch Photoshop by installing Apple's Java applet, but this doesn't seem to have helped with the Camera RAW situation.
I've tried invoking "Update" in both Bridge and Photoshop, and both indicate there are no updates.
I even went to Adobe's Camera RAW area, and downloaded and installed the Camera RAW plugin specifically for my cameras (Canon 5D Mk ii) and Photoshop CS4, and that hasn't helped at all!
I feel that it's just another silly Java applet, but I haven't any idea how to proceed from here!
HELP!
Thank you,
Bob

Did you download and install the camera raw 5.7 update?
Adobe - Photoshop : For Macintosh : Camera Raw 5.7 update
There are also other updates you should install, such as 11.0.2 for photoshop and the bridge output module update, if you need them.
Product updates
Adobe - Bridge : For Macintosh
Adobe - Creative Suite : For Macintosh
Adobe - Photoshop : For Macintosh

Is there a plug-in that will allow me to view CR2 (raw) files from a Cannon 5D Mark III to PSE 9 ?

is there a plug-in that will allow me to view CR2 (raw) files from a Cannon 5D Mark III to PSE 9 ?

The 5D.3 was first supported in ACR 6.7 which you need PSE 10 to use, so there is no plug-in for PSE9 that will allow opening the files from a camera newer than when PSE9 became obsolete.
Besides getting PSE12, assuming it is supported on your current computer—check the specs, you can use the free DNG Converter available from http://www.adobe.com/downloads/updates.html
to convert your CR2 files to DNG files that are compatible with older versions of ACR. Be sure to set your DNGC compatibility settings to a version old enough to be openable with PSE 10’s ACR.
As far as whether the OP is serious, it doesn’t hurt to ask the question before spending money on something you didn’t need.

Unable to open Canon 7D CR2 raw files in Photoshop CS6

Hi Folks,
I have been trying to open Canon 7D CR2 raw files in Photoshop CS6 (Extended) (Windows 8.1) but I'm always getting the error "Could not complete your request because the file format module cannot parse your file".
I installed the Camera Raw plugin ver 8.8.0.397 today. Did this initially by downloading and running the CameraRaw_8_8.zip available here Camera Raw plug-in installer. Still got the error.
Went and did the Check Updates in Photoshop and updated the Camera Raw (and other components) but STILL cannot open the CR2 files.
I can see the thumbnails in Bridge but when I double click to open them in Photoshop, same error.
Cannot seem to get past the "Could not complete your request..." error.
Any ideas?
Cheers,
Doug...

Hi Folks,
Thanks for your replies and assistance so far, very much appreciated. Its a very frustrating problem... this should be one of those things that just work.
I have uploaded two sample pics taken with my canon 7d. If you get a chance, could you please try opening these images to see if they work on your machine.
http://www.bespoke-gems.com/images/gemstones/misc/rawtest1_canon7d.cr2
http://www.bespoke-gems.com/images/gemstones/misc/rawtest2_canon7d.cr2
I have tried opening them on both my office and home computer but neither of them work.
Hmmm... could it have anything to do with the lens (Canon Macro Lens EF 100mm1:2.8 USM)
Many thanks!

Viewing .RAF RAW files in Bridge CS5 on a Mac OS 10.6.8

I have just purchased a Fuji X30 Camera and cannot view the .RAF RAW files in Bridge CS5... I have a Mac OS 10.6.8
What do I need to do? Thanks, Webb

webbc14686789 wrote:
…They all have a slightly soft look, which I know is not the circumstance of the f/stops/shutter speeds. Does it happen in the conversion process? -Webb
ABSOLUTELY NOT !.
Blame the photographer nor the camera or the software.—unless it's a cr@ppy camera or lens.
The DNG Converter does not touch your raw pixels at all. It just takes them from the RAF wrapper and puts them in a new DNG wrapper.

Preview of CR2 raw files on import window from camera

Hi
I have this problem with my Canon XTI. When I connect the camera to the computer and open the import dialog window, I can not see the previews of my CR2 raw files. But if I copy the CR2 files to he hard disk and try tho import from it, then previews are shown on the import window.
Can anybody help me?

Probably because the program is trying to write back a marker to the card as it "opens" the images for the preview and the camera won't let it.
It's not a good idea to import images directly from the camera anyway. Card readers are really cheap - and they WILL let you see the previews.

Canon 6d camera. Cannot view CR2 Raw files in my iMac folders.

I have just updated my camera from Canon 500D to 6D full frame and I am unable to view any of the raw files in the Mac pictures files. I don't use iphoto or aperture preferring to use the in built pictures folders.
I had Photoshop Elements 9 and have updated to Elements 12. If I say take twenty raw images and load into my iMac they show up as a thumbnail with an image number and not a lot else. This is clearly not helpful when trying to view images before editing. Yes I can use Canon software DPP but hey ho I like the Apple pictures folders for storing my images. The raw CR2 files from the 6D are of course different to the CR2 files that I used to create on my old camera 500D
Can someone help so I can actually see a thumbnail of the actual raw images in my iMac pictures folders?
Many thanks

I'm having this problem as well. I have had my 6d for a while and it worked fine before the software upgrade a few weeks ago.
I can get my pictures imported into iPhoto, but they only import as JPG, not the RAW files that sit in the camera. Before the software upgrage, I could get the mac to recognise the Canon 6d and import the RAW files directly from it. Now I can't get the mac to recognise the camera at all.
I want to process in Lightroom but they import as jpgs and they all just look wrong!
Somebody please help!
Thank you.

I can't rename CR2 raw files in LR3- urgent help

Hi Guys,
First time, Ive turned to a forum, so hope this the kind of trivia you love!
I've happily been renaming the final images prior ro export from the original CR2 camera file name to a new name.
However after migrating all 2011's images to a new hard drive, I have one job that i cannot rename. Lr says "Some photos will not be renamed because that are either unwritable or missing"
The files are renamed if you attach the name whilst exporting to jpg, but not to orgianl files.
There is no little ? to indicate they are missing, so it can't be that.
I start a new catalogue for each new job, and haven't had this happen to any subsequent catalogues.
The files it seems to affect, where all shot my assistant in canon small raw- rather than the full raw?
I've checked the disk and don't seem to be able to repair permission, but as this is an external drive with out the OS, I guess you can't
Tech details:
Mac pro Quad 2.8, OS 10.6.8, LR3.3.4.1, camera RAW 6.4.1
This is driving me nuts as it means I will have to reorder them by hand and rename them one by one. ( assist forgot to sync times on cameras!)
Please help, with any suggestions.

Hmmm...two things you might try:
--Export that entire catalogue as a catalogue. (Via the File menu) See if the new catalogue has the same problem.
--Create a new empty catalogue and import the entire catalogue to it (again, as a catalogue).
Perhaps one of those things will work.Sometimes the weirdnesses get left behind.
Hal

How can I view Sony ARW files in Bridge CS4?

Hello
I have a Sony A390, which takes ARW files (I guess Sony's version of a RAW file?), which annoyingly do not show up in Bridge CS4. Would really like to know if there is a way round this please? I have tried updating through Bridge, but it claims there are currently no updates?
Thank you!

You can not open those files from CS4 directly.
That camera was first supported by ACR 6.2, which requires CS5 to run.
Look for, download, install and then run the free, stand-alone DNG Converter 8.5 to convert your raw Sony files into raw DNGs that you can later open in CS4.

Cant open my CR2 raw files in Bridges camera raw

Please help, I cannot open my raw files from my new 5d mark 3, in cs6 bridge or Ps for that matter, yes I know do an update from help-update and yes ive done this several times telling me im up to date. the downloader reads them and generates a jpeg thumb but when in bridge they will not render as a jpeg thumb and I cannot open in camera raw, just says do an update well ive done that and i cant get them to open.

Ask in the PS and ACR forums and provide proper technical info. We don't even know what system you are on so this is pointless.
Mylenium

Why is no support for raw file of fuji x10 from Apple ?

I have waiting for sometime for the update to support fuji x10 raw file from Apple. Please make it happen .

We can't. This is a user to user forum. You can sign up for a free online developer account on http://developer.apple.com/ and submit a bug report on http://bugreporter.apple.com/
You can request Fuji to do the same.
You can check the complete listing of RAW updates on:
http://support.apple.com/kb/HT4757
If you look there the x100 is supported, but no x10 for Lion. So the chances of x10 on Snow Leopard support is that much more remote, since Apple typically builds on their support with each new operating system.

I can't download Canon 5D Mark III RAW files with Bridge CS6

I also tried to install the release version of the latest Camera Raw update (7.1), it fails with error message in the log:
Photoshop Camera Raw 7.1
Installation failed. Error Code: U44M2P7

Please try to update all other applications from Adobe Application Manager(AAM). if after updating all other application you still get the update error for Camera raw then please remove Adobe extension manager and install it again.
also visit:
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html
Thanks
Kapil Malik

I can't preview RAW files in Bridge CS5 or open them in Camera Raw

I've been using Photoshop CS5, Bridge and Camera Raw 6.7 with no problems whatsoever. I recently upgraded the OS on my MacBook Pro to 10.8.5 and can no longer preview RAW files in Bridge, or open them in Camera Raw.
I've downloaded the Adobe DNG converter, but would much prefer to using my existing workflow if possible.
Any suggestions? Thanks in advance for any help!

Adobe doesn't support CS5, an when I spoke to Apple, I was told that this is a known issue with OS 10.8.5 and that they're working on a patch. In the meantime I'm using Adobe's DNG as a workaround.
Have not heard before of this Known Issue, also find it hard to believe being true. But can't test my self because I only have CS6 and CC installed and always use Photodownloader to convert to DNG upon import. I have just installed the 10.8.5 update and checked in Bridge CC pointing to an attached card reader. no problem in showing the CR2 thumbs, it works as always and as expected.
To my knowledge Bridge CS5 is already 64 bits and I can't think of any valid reason why an OS update would cause this problem so suddenly (but I'm not a technician I have to confess…)
However, I would first try a check and repair permissions from Apple Disk Utility and also try Cocktail (good and cheap 3th party maintenance application for Mac) to clear caches and check permissions.
Also try a new user account just for testing to rule out your current account as the culprit.

Cannot open CR2 RAW files in Photoshop

To support RAW files from my new Canon Powershot G11 I downloaded to Camera RAW plug-in 5_6 dmg from adobe. I manged to be able to view the CR2 RAW files in Bridge. However when trying to open a CR2 RAW file from Bridge into Photoshop I get the following error message:
"Uanable to use Camera Raw plug-in, it is not compatible with this version of Photoshop (CS3)."
How do I overcome this problem?

Jens Erik Ebbesen wrote:
To support RAW files from my new Canon Powershot G11 I downloaded to Camera RAW plug-in 5_6 dmg from adobe. I manged to be able to view the CR2 RAW files in Bridge. However when trying to open a CR2 RAW file from Bridge into Photoshop I get the following error message:
"Uanable to use Camera Raw plug-in, it is not compatible with this version of Photoshop (CS3)."
How do I overcome this problem?
You have two options with Photoshop.
Upgrade to CS4 so you can use the latest Adobe Camera Raw plug-in, or use the DNG converter from the Downloads page above to make readable versions of your CR2 files.

Inconsistent Previewing Raw Files in Bridge

About two weeks ago, without warning, I was no longer able view my raw files in bridge. The strange thing is, when looking at raw files from a CD in bridge, it will give a preview of about 75% of the files. I am running leopard on my MAC OS X 10.5.4, using CS3, 1) always updating when it needs to be 2) i have reset all my preferences in bridge. Has anyone else run into this problem? Cheers

This sounds to me like you installed the updated plug-in incorrectly.
It's a common mistake to pick the wrong plug-in folder when copying Camera Raw. Unlike Photoshop plug-ins, plug-ins which work in Bridge must be installed in the 'Common Files' directory branch. On my computer, Camera Raw (Camera Raw.8bi) can be found here:
C:\Program Files\Common Files\Adobe\Plug-Ins\CSx\File Formats
Similar Photoshop-only plug-ins are located here:
C:\Program Files\Adobe\Adobe Photoshop CSx\Plug-ins\File Formats
Note that they are similar but different, and consequently quite easy to confuse. Also note that you should ONLY HAVE ONE copy of 'Camera Raw.8bi' installed (or two if you're running 64-bit Photoshop). So, if you previously installed the update in the wrong place, you should remove it, and put it in the correct place.
Hope that helps.

Can't view CR2 raw files in Bridge CS6 from Apple laptop pro - why?

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