Can't view document

I'm running a beta test of the eSignature process to see if it will work for what we need.  I've uploaded the doc and signed it, and then gone in under a different account to co-sign.  As the 2nd signer, it's telling me I have to upgrade to the latest version of Adobe Reader before I can view the document.  I'm using the full version of Acrobat 9 Pro.  What gives?

For additional info... I just installed the latest Adobe Reader as well. (So now I have both Acrobat Pro 9 and Adobe Reader.)  I still can't view this document....eSignature is still telling me I need the latest version of Adobe Reader.  So far, the beta test is failing miserably.  Can anyone help?

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