Can't view thumbnails in cs4 photoshop or bridge

Hi,
I can't view cs2 or DNG files thumbnails in CS4 photoshop or bridge. I'm using vista 64 home premium and recently had to reinstall cs4 on a new disc. It worked fine before on my old disc but now it doesn't.
I've searched through the various topics on this, I've only got one copy of the correct file (Camera Raw.8bi) in the correct folders, CS4 is shown in the bridge / edit / prefs / file type associations.
I can click on a file and it opens in bridge but I just can't see the thumbs.
One point though - the DNG convertor states that it needs camera raw v 7.1 or later so maybe that's why I can't read the dng file (even though I can open them) but it doesn't explain why I can't see the cr2 files.
Any ideas?
thanks,
Doug

If purging the cache doesn't work, the ACR plug-in (which is called Camera Raw.8bi) may be in the wrong place.
It should be in:
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS3\File Formats
There is another plug-ins folder in the C:\Program Files (x86)\Adobe\ Adobe CS3 folder. If the ACR plug-in is in there, delete it.

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