Can't View Video through MSN. Have to reset router!

I'm having the same problems as some of the others, but still don't see a corrective answer.  I'm having trouble viewing video through MSN without losing connection and having to reset the router.
How do I roll back to my previous version of firmware?, and is that the only way to fix this problem, or has linksys offered any support?
Thanks,
Chris

Thank you for your suggestion. Does FCP Rescue trash your prefs, because if so then I have done that as well. It tends to be spotty now too. Just after I posted it worked just fine. I can't promise that it will continue to work that way.

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