Can't watch a rented movie via Apple TV

On Saturday I rented Anchorman 2 on Apple TV. I chose rent now and watch later. When I got home later in the evening I got an 'unauthorized' error, I backed out and back in, and got 30 or so minutes to watch this movie. The whole point of renting early was to not have to wait on a download.
Then, it never played, just spun and spun. All other Web services are working fine. But now, since I've technically pressed 'play', I'm running out of time on the movie that I guess I  now have to watch tonight or lose my $6.
So 1. I wonder why the movie won't play, and 2. how do I get a refund?
Thanks for any help.

Jason - Did you figure out how to get the refund? I rented Intersteller last night and it was stuck every few seconds busy loading.. my internet connection was pretty good 50MBPS and restarted AppleTV few times and no luck..

Similar Messages

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  • How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

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    JasonFromSK wrote:
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  • How many times can you watch a rented movie in iTunes?

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