Can't watch HD iTunes movies on my own new Mac!

Hello,
I have a Macbook Pro (it's new, bought it recently, retina display) and I've just rented a HD movie on iTunes. For some reason iTunes doesn't play the movie, and it doesn't give me any window saying it can't play or anything. When I click to play it goes to the player but it does not play, I keep clicking on play,trying to select some scenes or dragging the cursor to some part of the movie but none of that works.
Does anyone have this problem and now how to solve it?
It seems absurd that I can't watch a movie that I rented on iTunes on my own Macbook.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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