Can't watch videos posted to Facebook or YouTube on new macbook pro

Hi -
Have a question about video.  All of the sudden, I can't open videos on my class site, Facebook, YouTube etc.  All I get is a black screen and a spinning circle.  I have a brand new macbook pro, less than 60-days old.  I also I need to be able to upload my own video and share it online.  I checked video status on my older macbook and I can view videos without a problem (so it's not my network.)
What is happening and why and how do I get it fixed?
Thanks!
Debbie

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

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