Can't write to desktop

hello,
somehow my sister can't write files to her desktop.
what should i check to make this feature available again?
thanks
max

she has read/write permission
when you double click on the desktop folder in her home folder finder says "There is no application set to open the document “Desktop”." search for an application....
when you try to drag a file to the desktop, you get the transparent cirlce with a line through it "no" symbol, not the green plus
when you try to save to the desktop," The document “can't write to desktop: Apple Support Communities” could not be exported as “can't write to desktop/ Apple Support Communities”. You don’t have permission."
but info says she does have permission...
this happened after transfering files from her old drive.

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Though I can get the Drobo to show up in finder, and I can read from it, I can't write to it. Based on some earlier searching I tried this terminal command, which helped it to show up in finder, but didn't seem to affect it's being read-only:
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directory: "/Volumes/Drobo"
attributes: avbstclinmedz
created: 12/10/2012 19:06:46
modified: 09/11/2014 03:37:07
Looking at another thread (partition map check failed because no slices were found), which I wandered into because I was getting this error in Disk Utility upon running Verify Disk because I got a failure when I tried to "mount" the drive in Disk Utility:
This thread suggested I try a couple additional Terminal Commands, which I will post the results of here:
#1: diskutil list
new-host-3:~ davidholcomb$ diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *121.3 GB   disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:          Apple_CoreStorage                         121.0 GB   disk0s2
   3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *1.0 TB     disk1
   1:                        EFI EFI                     209.7 MB   disk1s1
   2:          Apple_CoreStorage                         999.3 GB   disk1s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Macintosh HD           *1.1 TB     disk2
/dev/disk4
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *17.6 TB    disk4
   1:       Microsoft Basic Data Drobo                   17.6 TB    disk4s1
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new-host-3:~ davidholcomb$ diskutil cs list
CoreStorage logical volume groups (1 found)
|
+-- Logical Volume Group 7DACBFD5-E22C-404B-98B1-99D97AD08B2F
    =========================================================
    Name:         Macintosh HD
    Status:       Online
    Size:         1120333979648 B (1.1 TB)
    Free Space:   114688 B (114.7 KB)
    |
    +-< Physical Volume F26F7717-B081-4312-8252-65C9E3040AD4
    |   ----------------------------------------------------
    |   Index:    0
    |   Disk:     disk0s2
    |   Status:   Online
    |   Size:     120988852224 B (121.0 GB)
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    +-< Physical Volume 414053B5-EFD8-4FC0-87CE-F3913D6E876B
    |   ----------------------------------------------------
    |   Index:    1
    |   Disk:     disk1s2
    |   Status:   Online
    |   Size:     999345127424 B (999.3 GB)
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    +-> Logical Volume Family BE5280EF-B093-4137-88A2-5AF3F1ACEFCC
        Encryption Status:       Unlocked
        Encryption Type:         None
        Conversion Status:       NoConversion
        Conversion Direction:    -none-
        Has Encrypted Extents:   No
        Fully Secure:            No
        Passphrase Required:     No
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        +-> Logical Volume D35043A0-F886-4223-81DD-4880F04ECEA3
            Disk:                  disk2
            Status:                Online
            Size (Total):          1114146996224 B (1.1 TB)
            Conversion Progress:   -none-
            Revertible:            No
            LV Name:               Macintosh HD
            Volume Name:           Macintosh HD
            Content Hint:          Apple_HFS
and #3: Mount:
new-host-3:~ davidholcomb$ mount
/dev/disk2 on / (hfs, local, journaled)
devfs on /dev (devfs, local, nobrowse)
map -hosts on /net (autofs, nosuid, automounted, nobrowse)
map auto_home on /home (autofs, automounted, nobrowse)
/dev/disk4s1 on /Volumes/Drobo (ntfs, local, nodev, nosuid, read-only, noowners)
Another user who had run these commands and posted the results, seemed to have been missing an EFI partition on their external drive and was asked to run this command and post results. But the thread with that user dies there. Here are my results of this command:
new-host-3:~ davidholcomb$ diskutil info disk4
   Device Identifier:        disk4
   Device Node:              /dev/disk4
   Part of Whole:            disk4
   Device / Media Name:      TRUSTED Mass Storage Media
   Volume Name:              Not applicable (no file system)
   Mounted:                  Not applicable (no file system)
   File System:              None
   Content (IOContent):      GUID_partition_scheme
   OS Can Be Installed:      No
   Media Type:               Generic
   Protocol:                 USB
   SMART Status:             Not Supported
   Total Size:               17.6 TB (17592186044416 Bytes) (exactly 34359738368 512-Byte-Units)
   Volume Free Space:        Not applicable (no file system)
   Device Block Size:        512 Bytes
   Read-Only Media:          No
   Read-Only Volume:         Not applicable (no file system)
   Ejectable:                Yes
   Whole:                    Yes
   Internal:                 No
   OS 9 Drivers:             No
   Low Level Format:         Not supported
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Turns out that the Drobo needs to be plugged straight into computer. I had it via hub. Though it has worked for the past couple weeks in this configuration, the new update pushed it over the edge, I guess. Plugged in directly and working fine.

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Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
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Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
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