Can't write to iPod disk "unknown error -69"

hi, I've had my 20GB iPod with color display for 6 months and worked beautifully until now. when I connect the unit for an update from my iTunes collection, I get a message saying that writing into the Ipod disk failed and an unknown error ocurred. I reset both the iPod an my computer twice, but it didn't work.
has anyone seen this before?
thanks
c71

Welcome to Apple Discussions, c71.
This article should help you with your Error 69:
http://docs.info.apple.com/article.html?artnum=302684
Anything else I can do for you, just repost
rjl

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