Can the actual Apple store help u to change ur security questions?
Hey guys, I can't remember my security questions and I don't feel like calling Apple Support. Can I just go into the store and a technician can help me to change it there and then? Because calling is sometimes stressful (I did it with Skype once, and the connection was too slow).
You need to call Apple Support.
Forum tip: if you mark your post solved, people who are willing to help are less likely to look at your thread. So, don't mark it solved until it really is. On this volunteer, user-to-user forum, you sometimes have to wait longer than 15 minutes for a reply.
Best of luck.
Edit: The store might be able to put you on the phone with Applecare.
Similar Messages
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I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attampts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?
http://www.apple.com/support/appleid/security/
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I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
I cant buy no Apple store Gáme because dont know security questions
Helloo
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
What is the easiest way to change my answers to my questions. I tried to remember what I had used and ended up locking myself out.
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(82183) -
I have been trying to reset the email used in the Apple security info section of this site to an email address that is mine. The one that is on file here is clearly not mine, but I have no way of changing it, because all information is being sent to the wrong email address. Is there any way to fix this?
Ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(101824) -
Can the Apple Store help me?
I had just bought my iPhone last friday and the bottom left corner makes a creeking noise everytime i push down on it. The other corners are solid but im positive the black antenna on the back must be loose, which is why it makes a noise everytime i apply pressure to that part of the phone. So my real question is can the new apple store in my area do anything, or will i jus have to live with this?
Thank YouIf they don't want to help, you can always return it and get a new one
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How come whenever I try to change my security questions the email to change them never sends?
I cant buy apps because I forgot my security questions, and whenever I click the button to send the email which would allow me to change my security questions, it tells me it has sent but when I check my email the email hasnt sent. I have tried to send the email hundreds of times but still when I check... nothing. It has started to become very frustrating so any help would be appreciated.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
HT5624 how can i change my security question answers?
i forgot my security answers. is there a way i can still use my same apple ID and password, but change my security questions?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90009) -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I use iphone4,but can't find apple store application please help me
I use iphone4,but can't find apple store application please help me
Malek,
Facetime for iphone is not available in the App Store because it is already built into any iphone that is FaceTime compatible, and I think that includes iphone 4. You should be able to find Facetime amongst the other built in applications that came with it. However, it is possible that if it was purchased in certain countries where Facetime is not allowed, the App was not included. -
I signed up for my apple account while living in Canada, and now I lives in the US. I am looking for a specific app that apparently is only available through the US app store. How can I change my account to the US Apple Store?
As long as you have a form of payment (credit or debit card) with a USA source, and with a billing address in the USA, then you just need to change your payment information on your account to that, change your country in the store settings, and you will then be able to shop in the USA store.
Your AppleID will work in any country's store, as long as your payment source and billing addres are also specific to that country (and you are in that country as well, as there may be IP filters in place to stop use outside of the country). -
Can I buy an iPhone 5 in the Sydney Apple Store?
Are there any Australians out there that can answer this for me? I'm going on holiday to Sydney (I live in New Zealand) in a week, and it would be great if I could buy an iPhone 5 there, instead of waiting a few more weeks for them to ship if I bought it on the online store here. Does the Sydney apple store, or any retail stores in Sydney have the iPhone 5 in stock? Also, will it work normally if I brought it back to New Zealand?
Thanks.https://discussions.apple.com/message/23140695#23140695
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can i pre order and purchase an iPhone 6 from the canada apple store online and have the phone shipped to ontario using a master card from another country?
No
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