Can the Apple store unlock my passcode for me for my iPhone?? HELP.

I changed my passcode on my iPhone 4 (I don't know if it is CDMA or GSM) and now can’t remember it and after multiple attempts to guess it I have been locked out of my phone (and the phone says “iPhone disabled. Connect to iTunes”). I know how to restore my phone by going through iTunes, however since I did not back it up for many, many months now, I do not want to lose all of my data. When I try to connect it to iTunes it says that my phone cannot connect to iTunes because my phone needs to be unlocked first….I cannot unlock my phone because not only do I not know the passcode, but the keypad to enter in the passcode is no longer visible because the phone has been disabled….therefore since I cannot connect to iTunes I cannot back up my device before I restore it. I know how to restore it, yes, but the issue is not wanting to lose my data because of it since I can't back it up.
My question is: if I bring my iPhone into an Apple store will they be able to either unlock my passcode for me (provided I have identification of ownership i.e. account number and verification) or will they be able to back up my data (then restore it and then put my data back onto my phone)? PLEASE HELP!!!!

It sound like  are asking about simply passcode unlocking, not carrier unlocking.
If you have forgotten your passcode, then you will need to restore and you will lose everything that you have failed to store on your computer.
Apple, nor your carrier can do anything about this.
Sorry.

Similar Messages

  • Can the Apple Store unlock my passcode on iPhone 5c?

    Can the Apple Store unlock my iPhone 5c passcode?

    No.
    Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2.Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Forgotten Restrictions Passcode Help
               1. iPad,iPod,iPod Touch Recovery Mode
               2. About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    If none of the above work for you, then:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
    The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.

  • Can an apple store unlock my phone

    My son forgot his password and has disabled his phone.  The only computer we have that has iTunes on it is with my daughter at college. Can an apple store unlock his phone?

    Yep.
    You need iTunes 11.1 or higher. Then follow the directions here to force the phone into recovery mode & restore it:
    http://support.apple.com/kb/HT1808
    If you want, you can also use this computer to login to iCloud.com, locate the phone, then erase it. This will also remove the passcode.

  • I have a 2007 20" iMac. Can I get a solid state hard drive installed?  Can the Apple store do it?  How long?  What cost?

    I have a 2007 20" iMac. Can I get a solid state hard drive installed?  Can the Apple store do it?  How long?  What cost?

    Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac.  You should be able to set a password for it. Save it.  Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer,  I suppose,  back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity.  As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
    you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
    This handy article from Apple explains how
    How to move your iTunes library to a new computer - Apple Support''
    don't forget to de-authorize your iMac if you don't want to play purchased stuff there
    and re-authorize your new macBook Pro
    time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine  and go for it.  You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups  of your stuff.

  • Can the Apple store verify my purchase and warranty by serial number

    Can the Apple store verify my purchase and warranty period by serial number ??

    Serial number from device could mean it's been sitting in the warehouse for a year before he purchased it can't it?
    It could, but all authorized dealers are required to report the sale date and serial number to Apple. That's how Apple knows when a device was sold to set the warranty date; the warranty starts on the day the authorized dealer sells the device to the user, not when the dealer receives the device from Apple.
    How would they know his serial number from his device without registering it because I know all the serial numbers show up on my devices but like I said how would the serial number prove that he didn't purchase the device 6 months - 1 year after it left the warehouse or place of purchase.
    See my previous response.
    Says on website Apple may require a proof of purchase and to keep your receipt.
    They may, though usually they don't. But again, the user is not required to register the device with Apple to validate the warranty. In fact, in many countries it is illegal for any manufacturer to require registration before a warranty is honored. The proof of purchase is all that would ever be needed, and again if the device is take directly to Apple that's almost never required.
    Regards.

  • Bought a locked iphone4 5months ago before a deployment, will the apple store unlock a locked iphone4?

    bought a locked iphone4 5 months ago before a deployment, will the apple store unlock a locked iphone?

    Only the provider can unlock the phone and pass the unlock info to Apple. This info will be added to a database and you'll be able to use another SIM when you connect to iTunes after you have been notified that the phone is now unlocked.

  • My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?

    My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?

    mrdctaylor wrote:
    Since I updated to the latest/greatest version of the software I can no longer put my Apple TV to sleep by holding down the middle button.
    Thanks!
    Apple have changed this setting with the Apple TV Software Update 5.1:
    About Apple TV (2nd and 3rd generation) software updates
    Feature
    Summary
    Shared Photo Streams
    Accept invitations for Shared Photo Streams, browse photos and comments, and receive notifications of new content.
    AirPlay
    Send audio content from Apple TV to AirPlay-enabled speakers and devices (including AirPort Express and other Apple TVs). Also includes the ability to require an onscreen code to use AirPlay with your Apple TV.
    iTunes account switching
    Save multiple iTunes accounts and switch quickly between them.
    Trailers
    Search movie trailers. In the United States, see show times for local theaters.
    Screen savers
    New Cascade, Shrinking Tiles, and Sliding Panels screen savers.
    Main menu
    Reorder icons on the second page by holding down the select button on the remote.
    Subtitles
    SDH support for the deaf and hard-of-hearing as well as improvements to viewing and selecting subtitles.
    Network configuration
    Support for setting up advanced network options using configuration profiles. Seehttp://support.apple.com/kb/HT5437 for more information.
    Stability and performance
    Includes general performance and stability improvements.
    If you don't like this, you can leave feedback here: Apple Feedback

  • I dont have an insurance on my iphone , but i heard from my friends that the apple store cover my phone for an year, is that true?

    i dont have an insurance on my iphone , but i heard from my friends that the apple store cover my phone for an year, is that true?

    The iPhone comes with a 1 year warranty.
    This covers defects but not accidental damage.
    Apple - Legal - Hardware Warranties

  • I just bought ipod 5 on ebay and the seller did not know passcode can the apple store fix this problem

    i just bought a ipod on ebay and seller does not know passcode if i go to the apple store can they fix my problem?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    The previous owner still has to remove the device from their account in order for you to activate the iPod.

  • If i am going to buy an iphone from someone, can the apple store check if it does not have an issue?

    I want to buy a phone from a friend. He states that it was brand new and there is nothing wrong with the phone's exterior or interior. I still want to check if there is anything else that I could check for. Is it possible that the Apple Store can help me check any problems with the phone? Can they also tell me the carrier of the phone? He states that it is from T-Mobile, but I still want to check.
    Thank You.
    Sara

    If you call Apple with the serial number they can tell you the carrier it is locked to. You can also check the warranty status at: Apple - Support - Check Your Service and Support Coverage and see if it is Activation Locked (a theft deterrent feature) at https://www.icloud.com/activationlock/.
    However, if you don't trust the friend perhaps you shouldn't buy it. And reconsider if they really are a friend.

  • Can the apple store update my software on my mac if it is 10.5.8

    can i update my mac at the apple store if the software is 10.5.8

    Rileyr2011 wrote:
    can i update my mac at the apple store if the software is 10.5.8
    Why not do it yourself...
    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    Be sure to make a Backup of your Current System Before Upgrading...

  • My speaker isn't working is this a common problem and will the apple store replace my phone for no charge?

    I play a lot of music on my phone, for about a week or so my speaker was cutting out. Then day before yesterday it cut out again and won't work for ringtones or anything.
    I was wondering if I'm the only one with the problem and of I took it to the apple store would they fix it/ replace my phone for me.

    is there no sound from the phone at all? i'm just checking because many people think there are 2 speakers on the bottom of the phone when in fact there is 1 speaker and 1 microphone. also, have you tried resetting the phone by holding the sleep/wake button and home button until the phone restarts? does it have sound thru the headphones? sometimes the phone gets stuck in headphone mode and you can try plugging and unpluggng the headphones a couple of times.

  • If i dont have apple care will the apple store fix my phone for free? i cannot use headphones because the port is messed up..

    My headphone port is messed up, I cant use headphones.. Will the apple store fix it for me for free or will they charge me to do so? I dont think i have apple care?

    If you dont have AppleCare but you are still within your Apple 1 year limited warranty then hardware service is free as long as the issue was not caused by physical or liquid damage.

  • Why is the Apple Store App not optimized for iPhone 5?

    You would think that the Apple Store app would be optimized for iPhone 5 4inch screen? Isn't this an APPLE PRODUCT.   Come on let's get an update!!

    You're not addressing Apple here, and any attempt to do so makes you look foolish. We're users here, just like you.
    Here's where feedback to Apple goes:  http://www.apple.com/feedback

Maybe you are looking for

  • Can 2 Apple ID's share the same cloud?

    Trying to back up my husbands Iphone to iCloud.  Was hoping to just use mine???  Not sure how things work here.  Does he need to create one for himself and pay for it? Thanks in advance for the help

  • Can't install Windows 8 x64 on late 2013 MBP with1TB SSD

    Just got my new MBP and I'm trying to install Windows 8 using Bootcamp. I've tried using the DVD (with the thumb drive bootstrapper created by Bootcamp) and also an image written to the thumb drive by Bootcamp. In both cases, the install seems to go

  • Is there a way to enable the PDF filename to be saved over (replaced) after the document has been saved once?

    Once a person has saved a fillable PDF onto their computer and entered information, closed the document, then reopens to add more information, they get an error message from Adobe Reader saying, "The document could not be saved.  Cannot save to this

  • How to change the Group Sort Order

    I'm using Crystal XI version to create a report that has two "Group By" fields. I understand the sequence (Group 1, Group 2) in which the fields are sorted, however I was wondering whether there is a way to sort by ONLY the Group 2 field. If this is

  • Location of ASM data files

    Hii All, Can you please tell me how to find the location of data files configured/added using ASM? is it v$datafile or any other dictionary is there ? Regards, John