Can the Groupware connector use XI to communicate with CRM2007 ?

Hi,
     Can the latest CRM groupware connector be used to connect to SAP CRM2007 using XI
     instead of communicating directly with SAP CRM2007?
     The current system landscape regarding the exchange server and CRM systems is such that
     it would not be feasible to connect the connector directly to the CRM server.
    Any help would be highly appreciated.
Kind Regards,
Sunil

Sunil,
Well technically if you make XI talk the same language that CRM talks to the groupware connector then your scenario is possible. Now the problem would be knowing the "format" of the communication that comes out of CRM to the groupware connector. If you can figure that out, then you could probably custom build the scenario you are talking about.
I'm just not sure if you will get any type of positive ROI by doing this method. Personally it just looks like something that would be costly and probably something that you will not get a lot of support. It might be easier to keep "one" CRM system that talks to groupware. Then that CRM distributes the data back from the groupware outbound to XI and then in XI you can send back to CRM. You could do the reverse where your CRM system feeds it to XI and it sends it to the CRM groupware connector system, which then feeds the groupware.
It involves a few more hops, but elminates the needs to figure out the SOAP protocol building between XI and the connector. You can then "hop" on the standard middleware adapter to distribute changes outbound using XIF plus XI and evenutally wind up in the groupware.
The drawback is one of your CRM systems, needs to have at least a global view of all business partners and activities. Which might not be desired by your business.
Take care,
Stephen

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