Can the HP Officejet Pro X476dw scan and save to a computer over wifi?

Does the software enable a group of users to scan to a selected computer by selecting it from the printer or can users scan by clicking a button on the software?

Hello there @JuanMunozRamos , and thanks for posting on the HP Forums!
I can see from your post you're running into scan to email issues.  I'd love to help!
Before we get started, I do need a little info first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, are you ethernet connected to the router, or ethernet connected to the computer?
Are you using the front panel scan option, the HP software, or the option under Apps?
Please let me know what you find.  Thanks again for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    Someone can help me, please? It could be an hardware problem?
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    P.S. in web server I checked that "access point connectivity" (Punto di accesso wireless connettività in Italian) is checked.
    This question was solved.
    View Solution.

    Hello lucait
    To print via WiFi you need to have a wireless router setup. Once you have the wireless router setup correctly you will have a SSID and Wepkey that will enable you to add devices to your network. The network will allow all your devices to communicate not just with each other but with the internet. At the moment your printer was not put in a network so instead of broadcasting on a network it is broadcasting on it's own network called HP-Setup-7A-Officejet Pro which is only good for a short period of time to allow you to setup your wireless. I am going to assume you have a wireless network and you are just needing assistance getting the printer setup on that network.
    To set your printer up on a network you will need to reset your network defaults so your printer begins to broadcast that HP-Setup-7A-Officejet Pro network again. You can do this buy following the steps on the HP Support document Resetting the Network Settings. Once you have done this you can begin to install the software that came with your printer on your computer. You want to set the printer up wirelessly when the option arrives. The software should configure your printers wireless for you and put it on the network. Once completed you should be able to access your printer from all your devices as long as they are on the network. 
    I hope this helps resolve your wireless issue. Thank you for posting on the HP Forums. Have a great day! 
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • HP OFFICEJET PRO x476dw/X57​6dw ink expiration​?

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    Thanks. 
    This question was solved.
    View Solution.

    The inks in this printer do not expire. Here is HP's official statement on ink 'expiration': Ink Expiration - none of the Officejet Pro X-series printers are listed. The date on the ink cartridge is the date the warranty ends. The printer will stop when an ink cartridge runs out of ink.
    I work on HP's behalf.

  • I live out in the county where WiFi is not available.  I don't have internet either.  I have purchased the ipad2 and have been told that I can print from the ipad2 directly to the HP Officejet Pro 8500A eprint all-in-one.  Is that true?

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    kathyfrompalmyra wrote:
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  • Officejet pro x476dw legal sized paper adf scan

    Hi,
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    The tray can be extended for legal size paper.  Remove the tray and note the blue release lever on the left side.  Releasing this lever will allow expanding the tray to legal size.  After expanding the tray move the center slider to provide appropriate alignment of the loaded paper.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Cannot scan or copy with HP OfficeJet Pro X476dw MFP

    I purchased an HP OfficeJet Pro X476dw MFP a few months ago.  For about 1 month, everything was going great.  Now I cannot scan or copy (although printing from various computers on my home network still works just fine).  Whenever I try to scan (to either a computer on the network or to a memory stick) or a simple copy, the "magic wheel" just keeps spinning and there is a red x on the lower right of the control panel.  Any suggestions?  Calling the HP support desk has been absolutely worthless.  I get put on hold, get transferred 3-5 times, and I literally cannot understand the people I am talking to.

    Hi,
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    http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Printhead-issues-with-HP-Officejet-Pro-...
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    I worked on behalf of HP.

  • I own a hp officejet pro 8500a premium and when i turn it on, the screen shows 83c00009

    i own a hp officejet pro 8500a premium and when i turn it on, the screen shows 83c00009

    HI I hope you are having a great day and sorry to see that you are having this issue,
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    Read this article follow the steps on it GO HERE
    If you are using Win xp or later you one of several very good troubleshooting utilities that HP offers GO HERE read the intendd use and run the one that fit your needs;
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    RobertoR
    remember↓↓↓
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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  • How can i change when i start the mac book pro, between mac and win?

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  • Sleep Mode on HP Officejet Pro X476dw Multifunction Printer

    My printer use to go to sleep and in standby but for some reason it will not do that any longer.  The screen stay lit all the time.  I have chected all the settings and tried shutting down the printer and starting it up again.  Also the latest firmware is installed.
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    Hello @MRMALLON,
    Welcome to the HP Support Forums!
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Multifunction and All-in-One.
    The support page for your product may be helpful in the meantime: HP Officejet Pro X476dw Multifunction Printer
    I hope this helps!
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Officejet Pro X476dw MFP not reachable

    Hi,
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    Thank you!
    Maik.

    @weirdharrell 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • HP Officejet Pro X476dw ink cartridge failure

    I have a new HP Officejet Pro X476dw . It gives me Ink Failure for the four cartridges when I shut it down and turn it on the next day it starts to print but after a while it gives the same message . and so on I check the cartridge when it is working , it is already full of ink .  
    it is the ink which come with the printer in the shop they told me it shoud print at least 2000 pages using those inks . 

    @ SMOKEY DOG  -  I will need a little more information in order to help out. Do you have the same printer as the one listed in the title? Are you using genuine non refilled ink cartridges is the device?  Do you have the printer plugged directly into a wall outlet to ensure that it is getting the proper amount of power? If the printer is not getting enough power, that can cause the printer to produce erroneous error messages. 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Officejet Pro x476dw MFP

    Our Officejet Pro x476dw MFP leaves a line on copied and scanned documents when we place the originals in the feeder.  If we copy or scan from the glass, no lines appear on the copies or scanned documents.  We have cleaned the glass numerous times.  Does not seem to make a difference. 

    @weirdharrell 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • Hp officejet pro x476dw MFP - making awful noises

    We purchased a hp officejet pro x476dw printer after alot of research and lengthy discussions with HP Canada to determine the best printer which would meet our needs.  We purchased it Oct 2014 and it quite working April 2015. We had not purchased the extended warranty. The printer makes an awful noise and then freezes and will not allow a restart.  We are unable to get it to power off using the on/off button and must then just unplug it.  After letting it sit for a period of time to "empty it's memory" we plug it back in and let it do its restart, which takes a very long time.  Then it recognizes it was not shutdown correctly and gives us a warning message. What we have noticed is sometimes the print tray with the ink cartridges seems to get stuck mid position and no matter what we do it will not move.  Then there are times we cannot get the ink cartridges to engage - they remain in the ejected position.  Even if we take them all out and reinsert them there is no guarentee that this problem will not reoccur. If we bypass paper tray 2 and use tray 1 (the manual bypass) we can get it to print sometimes but the print quality is absolutely unreadable.  And this is after we have completed numerous cleaning cycles. I have a 4 sec video clip of the noise.  It sounds like gears grinding. Can anyone please offer some insight? SincerelyAl3201

    @weirdharrell 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • HP Officejet Pro X476dw MFP Wireless Connection Lost

    Setup
    HP Officejet Pro X476dw MFP (hereafter MFP) connected wirelessly to Apple Airport Extreme Base Station (AEBS).  Two MacBook Pros (MBP) also connected wirelessly to AEBS.  MFP has been assigned a fixed IP address which has been removed from the AEBS's DHCP range.
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    @weirdharrell 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

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