Can Toshiba send me a new windows disk?

I brought my laptop at christmas, it didn't come with a windows disk (they may be on at the bottom of the box, which i'll check when i get home) but came pre-loaded with Windows Vista.
I have some XP disks but i don't want to go back to XP right now.
So, if i don't have a disk, is it possible to send off for one?
I want to format due to unresponsive commands and mutiple errors on start up.
That and it has gone incredibly slow. I've tried to scan for viruses with McAffe and AVG, as well as proper Norton and it will not find anything, despite obvious sighs.
Sorry if it's in the wrong section, i really couldn't tell...
That and, what's Set Up Utility?
Can i use that? When i start my laptop up, it's by 'Enter boot menu'

Hi
> So, if i don't have a disk, is it possible to send off for one?
I dont know what notebook you have but I assume your notebook has been equipped with the HDD recovery.
This allows you to recover the notebook without using any Recovery disk.
Of course there should be a option which would allows you to create a own recovery DVD. Read you user manual!
From my experience you could use the preinstalled Toshiba Recovery Disk Creator.
Bye

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