Can user roles by transferred to new web server?

Our ISP moved our files to a new web server since we were
running out of room on their old server. However, our user roles
did not get transferred. The settings for Administrator, Publisher
and Writer were moved, but our custom roles were not. Is there a
way for these roles to be transferred from the old server?
Thanks,
Kathy

Thanks for your response.
We aren't using CPS, but it looks like our ISP moved the
files from the _mm directory. But the cthub....csi file on the new
server is much smaller than it was on the old server (11 K vs 53
K). It looks like the default roles (Administrator, Publisher,
Writer) were moved somehow because the user names associated with
those roles are displayed. But none of our other roles are showing
up.
One other bit of information ... the name of our web
server/URL has changed with this move. I don't know if that would
make a difference.
Kathy

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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

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