Can Voicemail be disabled? (non-FiOS)

My mother-in-law just moved and we signed her up for the Freedom package (she previously had a normal calling plan, and AT&T long distance, she was probably one of the last people still paying for long distance calls, not to mention timed local calls from Queens to Westchester County and was paying a bundle). Anyway, she got voicemail with the package, but she already has an answering machine and trying to explain to her how to pick up the messages from VM is going to be impossible. Is there a way to disable the Verizon VM so it doesn't accept messages? Her phone service was out for a few days this week and she had 17 VM messages when I called to check the other day (which I guess is good but other than my calling, she'd never think to look). I actually need to call again to clear out the rest of the mailbox.
BTW, I should say that I've set the answering machine to pick up after 4 rings, so it will get messages before VM. However, she has call waiting, and if she does not pick up a call that comes in while she is on another call, it goes to VM, and she'd never bother to call in for the message. I'd just as soon not have it pick up in that case. Given that some of the messages that I just deleted were from when her phone line was not broken, I have a feeling that was the reason for some of them.

Hello Misterbill99,
The customer does not have the ability to turn on and off the voice mail randomly via the phone or web. You can however have the Verizon voice mail removed from the line. In the Freedom package it comes with the bundle and has no individual charge. You can opt to use it or remove it. Since you have messages in the voice mail still you will want to clear them all out before placing the order to disable the voice mail with the sales office. Once the order is placed it will delete the mailbox and any messages that were left in it.
Thank you
Mike_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms of Service, or your Customer Agreement Terms and Conditions or Plan.

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Solved!
Go to Solution.

bob0099 wrote:
What I'm considering in a few months, when my Verizon contract is up, is to drop all service except high speed internet from Verizon. Then I could use the coax currently connected to the TV instead to connect to a modem or MoCA device which would output CAT5 ethernet to the HTPC extender.
MOCA frequencies are above those used for TV and can coexist on the same coax. All you need at the TV is a 1x2 splitter rated 1Ghz or better. One side goes to the TV. The other wide goes to the MOCA adapter.
bob0099 wrote:
From what I can gather, a MoCA connection is preferable to a powerline network and maybe even better than running a long CAT5/CAT6 cable from room to room, which I don't want to do.
A cat5 connection is most preferable. Second the MOCA. Third is powerline networking.
bob0099 wrote:
There is an Actiontec MoCA device available that claims to 'convert' from coax cable internet input to ethernet output. Would this work to supply the Ceton extender using the FiOS coax that currently supplies TV signals to my Verizon set-top box?
There are a number of available MOCA adapters.
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bob0099 wrote:
Even more preferable to me, I currently have an unused Zoom cable modem/router that is Docsis 3.0 certified and which worked well for Charter internet supplied by coax. It is less than 2 years old. Could I simply use this Zoom modem with the second FiOS coax in the living room, instead of buying a new MoCA device?
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bob0099 wrote:
How do the providers control whether you receive through the coax ethernet-only or ethernet plus TV.
VZ can enable or disable any of three services provided by the ONT individually.

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