Can we call this a "Good support"?

Hi.
If you go to this link...
http://www.msi.com.tw/program/support/download/dld/spt_dld_detail.php?UID=434&kind=1
As ya know 875P Neo download web page.. you 'll find an ADI sound driver.. for ICH5, dated : 2004/1/8, and its version -they said- 5.12.01.3620. The problem is: if you download this huge installation file >15MB and you 'r using dial up! ah cool!..
By the way, this file is just an old version, 5.12.1.3538, dated : 12/19/2002 (ehm, not 2004)..
I have MSI mainboard and I am using now a driver from XXXX web site, I downloaded it from their web site because it is a newer version than MSI's one, and fixed some bugs.
What about Promise (RAID) driver version? Intel Inf? Network drivers, etc.. Need some updated driver please.
Sorry, but it is the truth.
EDITED.

The real drivers are supplied to our OEMs by sending them an email conatining release notes for them in an encrypted Zip-file.
They then need a password to FTP them from our FTP site.
Any normal individual (i.e. end user) coming to ADI direct should gte a standard reply telling him to go to the Mobo manufacturer or PC supplier along with some links .
Here is an example that I concocted as an MSWord autotext so I just type the word "sound" and this is inserted :
Sound Cards and Modem Information
Analog Devices does not manufacture sound or modem cards. Many sound cards use chipsets from Analog Devices in their designs.
Drivers are often customized to work with specific PCs or motherboard platform. Please contact the manufacturer of the PC for technical assistance. For technical assistance on a specific sound card, please contact the manufacturer of the card. http://forms.analog.com/Form_Pages/soundMAX/soundMAXtechSupport.html
may help.
Other sources you can check:
* You can visit the FCC's web site and use the search engine to see who manufactured the card.
* You may also be able to locate & download drivers for these cards at the following web site: http://www.fcc.gov/oet/fccid/
* You may want to try http://www.danworld.com/ for hotlinks to sound cards/modems
* or http://www.windrivers.com .
* http://www.driverguide.com is extremely good You have to register (once) but it is very useful and free. Copyright 1995- 2003 Analog Devices, Inc. All rights reserved.
Chris Muriel, Manchester, UK (ADI applications engineer).

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