Can we do flash hook transfers or is there a data interface to the ACD?

1) When using CVP, is it possible to do flash hook transfers or is there a data interface to the ACD?
2) Is integration with the Cisco CTI engine available and the ease with which this can be accomplished?
3) What Telephony Card it uses ?

Hookflash is available in CVP from release 3.1 onwards.

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Make sure all contents are transferred and device is backed up before you update.
Transfer purchases
http://support.apple.com/kb/HT1848
How to backup
http://support.apple.com/kb/HT1766

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Could be many things, we should start with this...
"Try Disk Utility
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Hi there hamzaarab!
I have an article here for you that deals with this exact issue:
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http://support.apple.com/kb/ts3637
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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Can we do flash hook transfers or is there a data interface to the ACD?

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