Can we get desktop share on Windows XP environment?

Hi, this is Daniel.
We still use Windows XP.
We need to access lync through lync web app.
We had used this for several months.
but now, we cannot see presenter's desktop since a few days ago.
Is this problem related with windows version? or explorer?
how can we use lync web app with Windows XP??
how can we use audio and desktop share??
Please help us.
Thank you.

Hi Daniel_Bae,
If you are referring to Lync 2010 then yes, the Lync Web App is supported on Windows XP SP3.
Please check the following prerequisites:
1. The Service Pack 3 is required for Windows XP to support Lync Web App.
2. The Microsoft Silverlight browser plug-in version 4.0 must be installed on your computer.
3. The sharing feature requires a plug-in. The first time users initiate a sharing session, they will be prompted to download the required sharing plug-in.
4. The Lync Web App is supported with IE 6 & 7 & 8 .
There are 3 audio support options in Lync Web App:
Option 1: The conference calls you Lync Web App calls your phone or a phone number that you
type. (These settings can be changed in the Microsoft Lync Server 2010 Control Panel conferencing.)
Option 2: Join audio using Communicator Available only if you have a client installed.
Option 3: Dial in to the conference Dial in to the conference by using the phone number and
ID supplied.
For more details, please check out the articles below.
http://blogs.technet.com/b/nexthop/archive/2011/08/09/lync-web-app-overview-for-lync-server-2010-and-lync-2010.aspx
https://technet.microsoft.com/en-us/library/gg425820%28v=ocs.14%29.aspx
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    Last edited by colbert (2008-01-09 17:34:32)

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    Clicking on the "Subscribe..." button opens up iTunes and then pops up this dialog:
    "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
    Yeah, well, I tried it again. I tried on a Windows XP machine, I tried it on a Windows 7 machine, and on a Windows 8 machine. All freshly installed. Same results on all machines.
    I emailed Apple support, they gave me standard replies like  "Restart your router" and "Check your firewall".
    I reeeally don't think that's the issue here. My servers have been running web, ftp, mail, games, and a BUNCH of other services 24/7 for years. It's what I do. It's what I've done for 20 years.
    Is there anyone that can give me a real answer?
    Best regards,
    J.

    Hi there
    I did as you suggested, step by step and I still have exacly the same problem. 
    When I click on "Store", "Turn on iTunes Match", iTunes crashes and I constantly get an error message "iTunes has stopped working".
    This problem is still there despite upgrading to the latest version of ITunes for Windows.
    Any other ideas?

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