Can we view the long Description in T C- CRM_DNO_MONITOR

Hi guru,
  Can any SAP Guru's help me to solve the given Below issue
1.  Is it possible to view the Whole  relpy text in the transaction CRM_DNO_MONITOR.
2. I can we the support BP No but is it possible to view the Support team  name along with the support  BP NO.

Hello Charan,
Check note 835531:"Support team" not displayed in the activity monitor
Best regards,
Dolores

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