Can you fix my problem remotely???

If you could see my desktop, I have a png file of what happens when I open an InDesign document. They all turrn into this same little window.
Amy_Wong
Whatever happened to Terri Stone, the Adobe staff member who already received many of my messages and didn't answer any of them???
Re: the above attached image. How can you help me to view my InDesign documents???

We are all itunes users just like you.
Contact itunes support.

Similar Messages

Why am I not able to type into my pdf files. Why is the cursor only appearing at he areas where there in no typing? I believe I know who's doing this, but can you fix the problem for me please?

I cannot type into one of my pdf files. The cursor only appears where there is no typing. I believe there is foul play going on on my computer, Can you fix this problem?

Hi Donna,
Let's see if we can get to the bottom of this mystery! I hope it's not foul play.
You say the problem is with just one of your PDF files? What version of Acrobat/Reader are you using? If you're in Reader, you're limited to commenting/annotating the PDF (you can't edit text with Reader, so you wouldn't be able to select text that's in the PDF already).
Please let me know what program/tools you're using and we can take it from there.
Best,
Sara

Ayee payment was made to my account that I wasn't aware of and need it to be remove can you fix my problem?

Ayee payment was made to my account that I wasn't aware of and need it to be remove can you fix my problem?

We are all itunes users just like you.
Contact itunes support.

Hello.I can`t buy applications in my apple id.Then i buy in applications writes error contact support.Can you fix this problem?Thaks

Hello.I can`t buy applications in my apple id.Then i buy in applications writes error contact support.Can you fix this problem?Thaks

We are all itunes users just like you.
You need to contact itunes support.
http://www.apple.com/support/itunes/contact/

Can you fix scripts problem?

I got these three script, their work very well, but not in the cell, can you fix it:
Script 1:
00.// left Indent: whatever, firstLineIndent: 8 mm
01.
02.var curDoc = app.activeDocument;
03.
04.if ( !app.selection.length ) {
05.    var paras = curDoc.stories.everyItem().paragraphs;
06.}
07.else if(app.selection.length == 1 && app.selection[0].hasOwnProperty( “baseline” )) {
08.        var paras = app.selection[0].paragraphs;
09.}
10.else {
11.    alert(“Something wrong with your selection!”);
12.    exit();
13.}
14.
15.paras.everyItem().firstLineIndent = “8mm”;
Script 2:
01.// left Indent: whatever, firstLineIndent: 0
02.
03.var curDoc = app.activeDocument;
04.
05.if ( !app.selection.length ) {
06.    var paras = curDoc.stories.everyItem().paragraphs;
07.}
08.else if(app.selection.length == 1 && app.selection[0].hasOwnProperty( “baseline” )) {
09.        var paras = app.selection[0].paragraphs;
10.}
11.else {
12.    alert(“Something wrong with your selection!”);
13.    exit();
14.}
15.
16.paras.everyItem().firstLineIndent = “0mm”;
Script 3:
01.// left Indent: 8 mm, firstLineIndent: -8 mm
02.
03.var curDoc = app.activeDocument;
04.
05.if ( !app.selection.length ) {
06.    var paras = curDoc.stories.everyItem().paragraphs;
07.}
08.else if(app.selection.length == 1 && app.selection[0].hasOwnProperty( “baseline” )) {
09.        var paras = app.selection[0].paragraphs;
10.}
11.else {
12.    alert(“Something wrong with your selection!”);
13.    exit();
14.}
15.
16.for ( var i = 0; i < paras.length; i ++ ) {
17.    var curPara = paras[i];
18.    if ( curPara.leftIndent == 0 ) {
19.        curPara.leftIndent = “8mm”;
20.    }
21.    curPara.firstLineIndent = “-8mm”;
22.}

Harvey,
an alert is not an error. Try this one:
// left Indent: whatever, firstLineIndent: 8 mm
// das aktive Dokument
var curDoc = app.activeDocument;
// Anzahl der ausgewählten Objekte
var nSel = app.selection.length;
// wenn nichts ausgewählt ist
if ( nSel == 0 ) {
    // alle Textabschnitte im Dokument
    var allStories = curDoc.stories.everyItem();
    // alle Absätze in Textabschnitten
    var paras = allStories.paragraphs.everyItem();
    // alle Absätze in Tabellen (wirft Fehler, wenn es keine Tabellen gibt!)
    try {
        var parasInTables = allStories.tables.everyItem().cells.everyItem().paragraphs.everyItem();
    catch (e) {
    makeIndent( paras, parasInTables );
// wenn etwas ausgewählt ist
else {
    // Hilfszähler
    var probCtr = 0;
    // Eine Schleife durch die Auswahl
    for ( var n = 0; n < nSel; n++ ) {
        var curSel = app.selection[n];
        // der Typ der aktiven Auswahl
        var selType = curSel.constructor.name;
        // prüfen, ob Text (inkl. Tabelle) oder Textrahmen ausgewählt ist
        if ( curSel.hasOwnProperty ( "baseline" ) || selType == "TextFrame" ) {
            var paras = app.selection[n].paragraphs.everyItem();
            try {
                var parasInTables = app.selection[n].tables.everyItem().cells.everyItem().paragraphs.everyItem();
            catch (e) {
        // falls nur eine Tabelle ausgewählt ist
        else if ( selType == "Table" ) {
            var parasInTables = app.selection[n].cells.everyItem().paragraphs.everyItem();
        // wenn eine Zelle ausgewählt ist
        else if ( selType == "Cell" ) {
            var parasInTables = app.selection[n].paragraphs.everyItem();
        // falls etwas anderes ausgewählt ist
        else {
            // Hilfszähler wird hochgezählt, Schleife aber nicht abgebrochen
            probCtr++;
        makeIndent( paras, parasInTables );
    } // end for
    if ( probCtr == n ) {
        // der Hinweis erfolgt nur, wenn die Auswahl gar nicht passt. Ansonsten werden "falsche" Objekte einfach ignoriert.
        alert ( "Something wrong with your selection!" );
        exit();
} // end else
// die Einzüge verändern
function makeIndent( paras, parasInTables ) {
    try {
        paras.firstLineIndent = "8mm";
    catch (e) {
    try {
        parasInTables.firstLineIndent = "8mm";
    catch (e) {

Can you fix this problem of no volume

there`s no sound being emitted from my system

Hopefully one of these steps should solve the problem.
Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers
    Make sure that Mute is not enabled.
2. Remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Check Finderr->Preferences->General and ensure that HDs are selected for display. If so and they still don't, Reset the NVRAM/PRAM and Reset the SMC, and see if that does the trick.

After i installed ios 7 in my iPhone 4s and I got problem to login into my icloud account. There is a message appear and said "the operation couldn't be completed (com.apple.appleaccount error 403)" can you help me ? how can i fix this problem ? iPhone 4

After i installed ios 7 in my iPhone 4s and I got problem to login into my icloud account.
There is a message appear and said "the operation couldn't be completed (com.apple.appleaccount error 403)"
can you help me ? how can i fix this problem ?
iPhone 4, iOS 7
iPhone 4S, iOS 7, (com.apple.appleaccount error 403)"

Error: com.apple.appleaccount error 403
Recreate Error: On a Iphone/Ipad device that has "already" created the maximum of 3 per device Apple limit of ICloud account creation attempt to create or login to ICloud service tab in Settings. You will be presented with "com.apple.appleaccount error 403" which does not tell the laymen anything useful.
Cause: IOS 7 reports a "best guess" error instead of detailed error explanation.
How To Resolve Error: Find a device that has not been used to create an ICloud account the maximum 3 times and use it to create the ICloud account by logging into the Settings/ICloud tab with the Apple ID you want a ICloud account created for.
Keep in mind this will use up one of the three lifetime allowed ICloud account creations allowed by Apple on that device.
Also per support: If an existing account is logged into the ICloud service. A. Backup phone using iTunes on a mac/pc. B. At bottome of Settings/ICloud Delete the account "AND" all the user date from the phone. It will offer the Delete all data option. The reason for Deletion(and is why we backed up on a pc vs. the cloud) is when you create the new ICloud account it will backup all of the Device owners information to the wrong persons account.
Once you have created the new ICloud account log into that account on device that was presenting error: "com.apple.appleaccount error 403" it should allow the ICloud login.
Once you have verified the "device with error" is ICloud functional delete the ICloud account from the device used to seed the ICloud account and delete again all user data from cloud. Restore the recently created mac/pc Itunes locally created backup to the phone and then go to Settings/ICloud and login with the device owners Apple ID and password and verify your backup to the ICloud settings and Eureka! your done.
It took less time to do that for me to type this lol.

TS1717 Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Hey HaydenJulie,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides information on permissions issues with iTunes. The troubleshooting steps included may resolve your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

Can you fix this script problem?

Hi everyone
I got this script
for gen underline text to pdf
the problem is it gen each page multi times if the page more then one place has underline text
Can you fix it?
//======================================================================
var f = new Folder("~/Desktop/Revised_PDF put in here/");
f.create();
var doc = app.documents;
app.findTextPreferences = null;
app.findTextPreferences.underline = true;
for(var i=0;i<doc.length;i++)
        var found = doc[i].findText();
        var _pages = [];
        for(var j=0;j<found.length;j++)
                var txfms = found[j].texts[0].parentTextFrames;
                for(var k=0;k<txfms.length;k++)
                        _pages.push(txfms[k].parentPage.name);
        for(var j=0;j<_pages.length;j++)
                if(_pages[j] === _pages[j-1])
                        _pages.splice(j,1);
        if(_pages.length != 0)
                app.pdfExportPreferences.pageRange = _pages.toString();
                doc[i].exportFile(ExportFormat.PDF_TYPE, new File("~/Desktop/Revised_PDF put in here/" + doc[i].name.replace(/\.indd$/i,".pdf")), false);
        _pages = [];
app.findTextPreferences = null;
alert("Done.");
var f = Folder("~/Desktop/Revised_PDF put in here/" );
f.execute();
//======================================================================
for specific details:
Is that possible to write a script for export underline text to PDF?
thanks
Harvey

> the problem is it gen each page multi times if the page more then one place has underline text
Is this only when you have multiple unconnected text frames (each one containing underlined text) on the same page? Or possibly footnotes, tables, or anchored text?
Chinna's script assumes all text is in a single threaded story: the findText command searchs one story at a time, from start to end (and across multiple pages). If it reaches the end of the story, it continues with the next one, even if it has to go back to the first page. And anchored objects, text in tables, and text in footnotes all count as "separate texts".
Chinna's script already removes multiple pages:
for(var j=0;j<_pages.length;j++)
if(_pages[j] === _pages[j-1])
    _pages.splice(j,1);
but it only works for a continuous story, because the "found" occurrences will be in the original page order, such as "1,2,2,3,5,5". This code removes successive doubles (see the Javascript documentation for a description of "splice"). As soon as you have separate stories (tables, 'notes, et cetera), you get a series such as "1,3,3,5,1,6" -- where "1,6" would be the occurrences in a separate story.
The solution is simple: before removing the duplicates, sort the pages. As far as scripting goes, this is remarkably easy:
_pages.sort();
Please note that I just felt like answering your question this once. If you do what you did on most some of your other questions (ask for multiple versions for other formatting, have a different functionality, work on "selected documents" or "all in a folder" or "in a book file", or follow up with questions about totally unrelated scripts) I will probably not answer anymore.
No offense meant, of course.

I cannot create a new business catalyst site with Dreamweaver CC 2014. The error message states that Dreamweaver cannot connect with server, try again later. How can I fix this problem?

I cannot create a new Business Catalyst site with Dreamweaver CC 2014 (Mac). The error message states that Dreamweaver cannot connect with server, try again later. In addition, I am also unable to load remotely a previously created Business Catalyst site as it says there is something wrong with my username or password. However when I put my password in and press test connection, it says it has connected successfully. What is going wrong and how can I fix this problem?
Thanks

Hi Ozy08,
Can you try the solutions mentioned in Re: Can't Login to Business Catalyst within Dreamweaver CS6?
If you still have problems, and you have a purchased version of DW CC, send me your Adobe ID, location, and contact details over a private message. Click my picture and use the message option.
Thanks,
Preran

On my iPad 2 I can nolonger view maps. It says there are JavaScript errors. How can I fix this problem?

On my iPad 2 I can nolonger view maps. It says there are JavaScript errors. How can I fix this problem?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

HT4995 My iPad 2 Location Service works fine but does not work on my home Airport router. How can I fix the problem?

My iPad 2 Location Service works fine but does not work on my home Airport router. How can I fix the problem?

lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken!

HT1338 I updated my MacBook Pro with Mountain Lion and now it is starting slow and opening with some of the programs. How can I fix the problem?

I updated my MacBook Pro with Mountain Lion and now it is slow in starting up and loads a number of probrams. How can I fix the problem?

Have you tried starting in Safe Mode and see if the slowness still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.
Reboot normally and test.

HT1871 Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3

Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3

Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget.

Can you fix my problem remotely???

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