Can you get a purchased movies/music back when...

...your computer that the purchases were stored on dies and is not recoverable?
My computer died and most of the movies/music I bought from iTunes were not on my iPhone when it happened. So now I have no idea how to get it back.
Thanks for the help
Message was edited by: AlbinoRhino

You will not be able to get it back. You are responsible for backing up your electronic purchases, and if you fail to do so, it is not Apple's responsibility. On occasion, Apple has allowed for the re-download of a song, but usually will only do so if the song becomes corrupt in downloading it.
Think of it this way, would a record store be responsible if you purchased a CD and you later found you misplaced or damaged it?
Unfortunately, this forum has seen many posts like yours of people losing their iTunes library because of a hard drive malfunction, and no backup was made.
BACKUP!
Sorry for your loss.

Similar Messages

  • Can you get all of your music back on a different computer/if computer is wiped?

    My macbook had a total meltdown and is only able to be operated in safe mode now. I'm planning to reinstall the OSX to try to fix it and I have no idea if it will wipe my memory or not. I have the disk , I'm assuming it just needs to be inserted into the disc drive.
    Anyways, I'm preparing as best I can without Time Machine to backup my things just incase it gets wiped when I reinstall. Thing is, most of my music wasn't, well... Bought. If I drag it all into my purchased folder will I be able to restore it again if something happens?
    (Also, in regards to Yosemite, is there a way to get your old iMovie back? I don't want my iMovie to be upgraded, I like mine just fine and I heard the new one that comes with Yosemite is total trash and horrible to learn to use. )

    https://discussions.apple.com/thread/7003776
    I posted about it here, I think it is a software issue.
    I got time machine to work, after using a different drive with 2TB of memory on it. This time, Time Machine picked it up, but I've never used this program before. Once it's been backed up (Which I can't tell if it has been, I truly have no idea how to work it other than that the application keeps saying "Next backup in x amount of seconds), do you know if I can unmount the drive? I don't want it to be connected all the time, that seems like such a nuisance.

  • I can't get a purchased movie to play, even though it seems to have downloaded properly

    I can't get a purchased movie to play, even though it seems to have downloaded properly. Any help?

    Hello, Gemma. 
    Thank you for visiting Apple Support Communities. 
    I would recommend trying the steps in the articles below.  If none of the steps work please reply back with any errors received and which computer operating system you are using. 
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    iTunes for Windows XP: Troubleshooting video playback
    http://support.apple.com/kb/TS1386
    Cheers,
    Jason H. 

  • How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    JasonFromSK wrote:
    With the newest Airport firmware (7.6.1), it seems I should be able to do this.
    Really? I need to check that out!
    You should certainly be able to add content by reference to itunes from such a disk (even before the update) - so long as itunes knows the location of the file (set Preferences not to copy to local library when adding the media) it will stream it to AppleTV if the disk is available.
    I hope you're right, but I'd be surprised if current Extremes can be upgarded to provide a full Home Sharing service - marvellous if they can but I'd be surprised as i've long said we need an Apple media server either based on TC or AE to do this kind of thing.
    AC

  • Can you please fix the move and scale when adjusting a wallpaper can you set it up right before iOS 7 update

    Can you please fix the move and scale when adjusting a wallpaper can you set it up right before iOS 7 update and it aggravates me that every time I try to put a picture of my wallpaper is just Zooms in and you can't see all of the picture it wasn't like this before

    Nobody here can change it. We're all just other users like yourself here.

  • So if  I got a new computer how can I get all my old music back?

    My old labtop with my entire itunes library is no longer accessable so how do I get all my previous music back? Please help me!

    Put it on the new computer.
    Installing iTunes and logging into a user's account has never caused media to magically appear on a computer.
    Copy the entire iTunes folder from the old computer to the new computer.
    Alternatively, type "move iTunes library" into the search bar on this site for detailed instructions.

  • How do you retrieve deleted purchased movies and backing up purchased movies in iTunes 10.5.3?

    I'm hoping that someone would be able to assist me.  I've naively deleted some purchased movies from my macbook air believing that I could re-download them from the icloud, as you can do with TV shows, music, apps and books, at a future date, but it seems like I'm wrong.  I was wondering if someone can point me to a solution to this issue.
    Secondly, now that I've discovered that am unable to restore these movies, I was wondering if someone can point me in the direction of how to backup my purchased movies to a Data DVD, as used to available in iTunes 10.3, but is no longer available in iTunes 10.5.3.  According to Apple's technical support (knowledge base), I need to purchase a Time Capsule.
    Any help would be much appreciated.  Kind regards,
    James.

    UNsyncED wrote:
    I'm hoping that someone would be able to assist me.  I've naively deleted some purchased movies from my macbook air believing that I could re-download them from the icloud, as you can do with TV shows, music, apps and books, at a future date, but it seems like I'm wrong.  I was wondering if someone can point me to a solution to this issue.
    Movies are a once only Download...
    See Here for Backing Up Movie Purchases   http://support.apple.com/kb/HT1906

  • Hard drive crashed can't get iphone to upload music back onto new computer

    My hard drive crashed and lost everything.  New computer with ITunes...I can't get my IPhone to upload/sync to the computer

    For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
    Find out how to do that here.
    How to copy iTunes purchases from an iPod or iPhone to a computer.

  • HT1391 how can i get a purchased movie from apple tv onto my macbook & iPhones?

    ive purchased many movies from itunes on my macbook & iphone(s), & have no problem sharing them on all devices.  i just purchased apple tv 3rd gen & bought my 1st movie on it, but i can only watch it from the apple tv  its not on my macbook or iphone(s)  please help

    Okay, I figured out by searching a lot of other questions that it is possible to hide the purchase, but not delete. Thanks anyway.

  • How can i get my apps and music back after upgrading to ios5? i back up my iphone and sync it. only contacts and settings are the same now..

    above

    Music is never sync'd back across, its always done manually. Apps should automatically sync back across after you restore from backup.

  • Can you get captions on movie rentals from iTunes store,

    Some movies are very difficult to understand the audio dialogues. Is there any way to get close captions on iTunes rental movies? Many ofthesame movies are available on cable or satellite and have the captions!

    Here's what the support database has on the subject:
    http://support.apple.com/kb/HT4613

  • Can you get rid of the alternative letters when typing a text message? Ie all the accented versions etc?

    I've just upgraded from and iPhone 3GS to the iPhone 5 and I'm finding it really slow to text because you have to wait for it to bring up all the options.
    Before it'll put the letter there.
    I don't have them on my iPad.

    Hi Victoria, guess I should have thought ahead and not assumed you were US-based...can never tell when a poster has flawless English
    Good to hear the problem is cleared up, but curious about the US keyboards since my iPhone has three plus the British.
    Another trick when the iPhone gets slow or acts up, do a reboot, also called a soft reset, by holding both the power and home buttons until the apple logo appears and it restarts.  If the red slider appears just ignore it and the iPhone will eventually do the logo-restart.  That clears a great many minor problems in the operating system.

  • How can you get your homage address to open when you open new tabs? My homepage is Google, but my new tabs always open with Yahoo.

    On my old computer, all my tabs always opened to what my homepage was set to: iGoogle. Now with my new computer, my homepage is set, but all new tabs open with Yahoo! I've tried looking at tab setting but don't see a place to set it. Help!

    The behavior that you have is not the default Firefox behavior, which always opens a blank tab. You will have an add-on that is causing this. Check for any Yahoo related add-ons to see if they have this option. The freeze net assistant add-on is another one that opens Yahoo in a new tab.
    There are add-ons that allow you to specify what should appear on a new tab, but these may conflict with the add-on that is opening Yahoo.
    * NewTabURL - https://addons.mozilla.org/firefox/addon/newtaburl
    * New Tab Homepage - https://addons.mozilla.org/firefox/addon/new-tab-homepage
    Another way of opening the home page in a new tab is to middle click on the home button in the navigation toolbar.

  • I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back. Now everything is in the cloud, and I can't play them and cannot make a cd. Please explain how I can get

    I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back. Now everything is in the cloud, and I can't play them and cannot make a cd. Please explain how I can get my library out of the cloud and keep them on my computer so they are available when I want them? Wow.......why have you made everything so difficult now?

    SKF5656 wrote:
    I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back.
    No you didn't.
    Now everything is in the cloud
    Except for anything you did not purchase in iTunes Store.
    Only you iTunes purchases are in the cloud.
    Reada the article that brenden dv posted to copy your iTunes library to new computer.

  • When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

    When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

    Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.

Maybe you are looking for

  • How do I verify a new email account?

    I started a new form and would like to add another email for the responses to go to. It keeps telling me that the new email address I added is not verified. How do I verify it?

  • How to get the row selected in af:inputComboBoxListOfValues

    Hi, Am using jdev 11.1.1.2.1. Am using af:inputComboBoxListOfValues component , i have made the component based on the " department id" and the display value is " department name". In the value change listener i want to get the selected department id

  • Unable to view any contect in my start menu

    I have a brand new HP Pavilion All In OnPC23.  When I first started my PC, I entered all the relevant data.  It ran ok for a few hours. I came back to my computer to find it had shut down.  After restarting the PC it was in recovery mode.  There was

  • TACACS+ and Smart Card login

    We are currently using Cisco ACS 5.3 integrated with Active Directory for authentication to our Cisco devices. We are looking to move to smart card logins and trying to find out if this is possible to authenticate to the console/ssh on the router/swi

  • CATS Transaction via the Portal - Nervous Finger - OSS 619683

    Hi - we are on Portals 6.0 (moving to Portals 7.0). We have a problem whereby users with 'Nervous Finger' symptom click multiple times on the CATS transaction and therefore create lock entries in table SM12. These lock entries then have to be manuall